Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare
have free breakfast and wifi
elevator and parking lot could be larger.
additionally, the wifi was not functioning, and both the room and shower were unclean
good budget option for a stay in a hill top hotel, with secure parking, and if you are lucky to get room on
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
wifi is terrible and the kitchen is absolutely useless - there s not a single piece of cutlery or
wifi is terrible and the kitchen is absolutely useless - there s not a single piece of cutlery or crockery,
poor wifi, not plates,
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i had booked for 1 night to spend with my husband and 2 kids and stayed just the time to check in and leave (
the laundry service ruined my white pants & 2 days later, the staff has no clue how to resolve it
they were quick to assist us at the lovely heated outdoor pool with meals and drinks even though we were the
no room service
the pool is nice and very comfortable big rooms if you get the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
buffet, more options for small kids apart from pancakes
the gym is only one treadmill
great place, great view, and i really enjoy the free breakfast
parking garage was dark
internet, parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we where unlucky to have a family with 2 screaming kids arrive at 2:30 am
coffee was luke warm, even after they brought a refill. heated pool was always crowded.
wifi didn't work very well and the air conditioning went off a lot.
breakfast was included and the buffet had a variety of items
pool, gym, parking lot
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i had my 2 kids and they where very sleepy needed a bed asap
they let us check-in early and check-out late with no charge. nice pool.
spa is no longer functional
the gym please, mclean it and make upgrades
relaxing pool area and friendly reception staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
free valet parking for our rental car
resturaunt food and service was excellent; and the quaint bar upstairs a bonus
free valet parking breakfast was okay but nothing special
junior suite was excellent with a big, comfy bed and spa bath
the restaurant was terrific with a wonderful breakfast included in the price of the room
Booking Options
Kid Friendly, On-Site Childcare
room service was excellent. the layout of the room was amazing.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the food room service was delicious and prompt
pool is a let down
the free valete parking was a surprise
expansive restaurant no drinks at pool side
room service was amazing and exceptional customer service from check in to check out.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
valet parking
there is a pool next door where you can access, also there is a fitness center
complicado el estacionamiento y el valet parking
breakfast was good the view of the volcano was excellent the room was clean and the bed was
the games at the lobby and the breakfast was a nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
free breakfast: there were 2 early groups finishing off everything, kids and coaches
although we could get in to the gym which is really nice
rooftop pool and the cleanliness, and as a real state investor, i loved their location location location
i liked the gym facilities and room service
i think the breakfast options for the buffet could be a bit better, but overall it was good.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
we had la capilla room which is perfect if you travel with smaller kids as there are two seperate rooms
staff - exceptional! setting - something else :) location wifi clean
staff parked our car for us in nearby parking lot overnight
the staff is very friendly, no matter whether it is at the check-in or at breakfast
very good and complete breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
breakfast
breakfast and attitude of staff at the restaurant
inculded breakfast was ok
breakfast was good.
very nice indoor pool and jacuzzi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel was beautiful and the pool was grey for kids
stairs in the facilities look quite dangerous and have no barriers, so if travelling with kids - hold them tight
- breakfast menu was rather limited - pool staff could have been more attentive
breakfast was reasonably priced but the portions were very small
the staff were all around great, from front desk check-in and out, restaurant bar service, and parking attendants
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had to change rooms because there was a room full of kids above us who were jumping off the bed onto the
staffs, rooms, beds, pool, towels, shower, foods, everything
staff was extra friendly, rooms were sparkling clean, pool and sauna are a dream
staff was amazing from the beginning till the end of our stay, security staff, cleaning staff, breakfast and
pool is on the roof and pretty
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast and cofee and parking
breakfast and cofee and parking
food is very basic, just breakfast
the breakfast food was not so good
breakfast buffet style was great. always warm
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
with all the rooms opening to the main courtyard of the building that had a creche, we could hear kids shouting
neighbour was yelling at her kids with their room door open for the days that they were
s the third time we come back to this hotel and the kids are loving it
only thing was that there were noisy kids at the rooftop pool sometimes but this just depends on your luck
kids were very happy to explore the hotel and look around for the art pieces
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
stayed during the weekend, people at the bar next to the hotel played very loud music till the midnight
some music noise at night from nearby bar up to 12 am on friday and saturday
there a bar next door, and on the weekends the live band plays until 11:00 pm or so
wifi does not work well in room but if your on a holiday this can be a plus perhaps.
wifi was decent
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the gym is okay
the check out the receptionist accused us of eating beer and cookies from the mini bar we didn't even know
the wifi was mediocre and i could not use it on my ipad
room is clean. wifi is excellent.
great location. the puebla zocolo was only a few blocks away. wifi worked great.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff is amazing. rooms are well kept and clean. breakfast is good. good location
good breakfast for the price...
the gym is really small and not good for more than 2 people at at time we were 4
we had to pay for the parking
was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the wifi barely reached our room.
everything except the wifi was great! the wifi was terrible! lol.
pet friendly
their claims to be pet friendly. this hotel is not safe for cats. we almost lost her!
wifi worked most of the time, but would frequently drop you and you had to rejoin
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
parking was secure, free and convenient
they ve charged us 800 pesos for laundry service which is kinda insane for a normal amount of laundry
wifi
location, staff, beautiful building, parking.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
booking for swimming room is mandatory, i did booking but when i was there it was full of kids
great location ! very good breakfast!
gym wasn t available during my stay. rooms on the top level are pretty noisy.
the breakfast is top, the hotel is also really nice and very modern.
we were very interested in the bar or the lobby based on the photos and they didn t look anything like the
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the
should have a different breakfast day it was all the same every day
it s nice and clean place. breakfast is very tasty.
breakfast was included and very delicious, we had chilaquiles and beans, fruit
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast flavor was a bit on the mid-bad side
the breakfast was good, hot and varied (not included)
room with the view of popocatepetl
efficient, professional staff - from arrival, to leaving, including breakfast and the pool
dishes in the breakfast were lacking flavour, like just a liiiittle salt could have done wonders, but around 7
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
no information in room or mini bar and no apparent room service
wifi is spotty in some areas and changes depending where you are in the hotel
there is a bar atop the hotel and at night the view of the cathedral lights is spectacular
excellent, breakfast delicious, mezcal bar awesome, staff super friendly and helpful
the roof bar was a nice place to send time at night with great views over the city
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
i had to ask for something from the kitchen, so they brought some yogurt and granola, then charged it to my
the gym is also very small
the items in the mini bar seemed to be really old already
the rooftop pool area, a selling point for us, feels very lonely
the roof terrace with pool was not well kept unfortunately
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
traveling with 2 kids it would be impossible to sleep this way
i did however get room service and you re really nice about room service
bar is kind of dead here no one really hangs out at the bar
you will have to order from room service, which is expensive
lack of maintenance and wifi availability thru the building
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the wifi was very unstable.
room service breakfast
room was very comfortable but could use more seating. rooftop bar was very nice.
there s a really nice roof deck but no bar or restaurant up there
they even have a small gym
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the swimming pool is tiny, we didn t actually bother using it in the end
breakfast was
limited breakfast options, the swimming pool is a plunge pool at best
liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym
we would have liked a bar fridge in our room. the room had an internal view.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
close to the zocalo and safe to walk around with kids
wifi was not
close to the zocalo and safe to walk around with kids
wifi is terrible inside the room.
) the building is so attractive and interesting, and despite the thick walls the wifi worked in the bedrooms
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
the door was great but you could still hear kids screaming outside - the main hall of the hotel has a strong
wifi did not work in room number 3 which was kind off annoying since we had to go to the common
bar has no capacity to serve mixed drinks
wifi could be a bit stronger
zocalo and boasts a friendly staff, well-equipped rooms with blackout shades, double beds, strong wifi, and
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different
would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit
poor wifi
the wifi is stable enough but sometimes was cutting during calls (we were working from the hotel)
the wifi is not very stable
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
nice touch of having complimentary iced fruit-infused water and popcorn for kids
the kids loved the pool and the overall feel of the hotel.
parking also available
i called for room service at 7 pm and the told me it was closed, had to go down and order in person
nice touch of having complimentary iced fruit-infused water and popcorn for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
roof top bar was very nice and good experience
top restaurant and bar were excellent however the wine cost was a bit expensive per the bottle vs us cost
staff was very welcoming and nice, the room was confortable with a view on the zocalo, the breakfast was generous
we almost had a luxury feeling, if there wasn t the downsides regarding staff and low quality of breakfast
large room free breakfast in the morning
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
it made it very hard for the kids (and us
when i had a issue in the bathroom,no help from the staff to get transportation around the city,wifi slow,room
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
plaza), amazing breakfast, you can tell they put their heart in everything they do & even late check out
friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend
very clean, nice ambiente, kind staff, super wifi, great location (cathedral, restaurants)
wifi is great too
on the menu was omelet and egg benedict, and room service was outstanding
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast was good
not so friendly at the breakfast, breakfast also very small, the included one
wifi was not working for my phone, and we tried everything
clean comfortable beds good breakfast
has private parking but guests are not allowed to park themselves, you have to give the key to the valet and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location, parking, facilities and the design.
breakfast was great, good variety of food, restaurant staff was super friendly and attentive
there is no rooms service or a kitchen available
having free parking is great
big parking section
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is good but does not include any hot chocolate for the kids, which does not make sense
in the 1st floor, next to an open space with chairs, and 7am in the morning we were able to hear kids running
i could hear everything going on outside my room, especially when people were talking and kids were running
clean rooms, good wifi and an excellent location. rooms have a coffeemaker.
the wifi code kept changing
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the beds are comfortable and the rooftop pool was great for the kids
small kids look foward to the pool and the pool area was not an area where kids can splash around and be
) , the pool area was gorgeous and we enjoyed a nice drink up on the terrace as well
restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast
great breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had a suite so kids in separate rooms
breakfast. outstanding attention to the guests . impeccably clean
the staff was great and even got a breakfast ready for us for a 6:00 am departure
breakfast was included, but the staff directed us to the breakfast buffet which was charged
wifi worked well, tv also
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
noisy at night until 11: music playing, kids running and yelling and loud talking were echoed up through the
central location, friendly staff, good wifi, free water and coffee. good price
good location. kept very clean. friendly sraff. good wifi
parking is valet a five minute walk away
very clean hotel and room in a super location right in the city center. parking was available.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
in the website says heated pool but it s not true and the kids were very frustrated
we liked using the gym in the morning, and the kids enjoyed the rooftop pool
our kids enjoyed the rooftop pool
booked a single room for the four of us (2 kids and us) and there was only 1 small bottle of water and 2 towels
there is 24 hour room service. breakfast was good.