the location was very easy to find with plenty of free on site parking

quiet, comfortable, large rooms, great bar and restaurant, parking, wifi, comfortable beds, clean, very friendly

hotel is absolutely great, the rooms are so comfortable and spacious, the bar is laid back, just

excellent service, nice big rooms, restaurant and bar with a lovely library.

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant

the kids enjoyed the ghost room and the food was excellent

there is also a great play area across the road, which our kids really enjoyed

even though we coukd have all fit into the one suggested for kids, one with queen and 2 twin bed

front door and car park have busy road in between them - beware if you have kids when exiting

great location, beautiful gardens, great castle tower for kids and adults, nice staff.

beautiful food for dinner and breakfast

the bar man whipped up exceptional irish coffee and espresso martinis

room was very spacious and beautifully furnished. food very good - breakfast and evening meal.

beautiful hotel with great food and bar with live entertainment ud83dudc4c

hotel is a lovely old property right on the harbour with private parking in front

tv has netflix (you need your own account) so great if you have kids with you

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd

breakfast was great and the young girl serving us was very helpful. the grounds where great.

wifi was free and easily accessed

the wifi worked well and there was a kettle for hot drinks

and the quality of food far below average, not to mention the steep cost and lack of healthy kids

opening times for kids are 9-5; 9 is too late as breakfast finishes at 10

no kids menu or plain food for fussy eaters. only thing child could eat was chips.

the spa was lovely but v rigid about the kids. but overall very good facilities.

the spa/pool/sauna/steam room is great

the spa and service is amazing! particularly the new drinks service to the pool.

great food in restaurant and bar, at breakfast time and evening time

the wifi connection didn't work in the room

the hotel was warm and clean an excellent location and good car parking

and lastly the prices in the bar are too much, it is nice to pay a premium price to stay in a hotel but it is

parking on the street was fine, found free spot every time

i also had access to my own sitting room - with a sea view and also a kitchen/breakfast area

very quiet and comfortable at night and a love light breakfast

is located very close to bangor marina and there is free parking either near to the marina itself or on the

had bedroom and large ensuite plus sole use of dining room and lounge with breakfast left for us

was very hot in the hotel and the water from the taps was boiling,which may be dangerous for kids

nice clean, comfortable room - separate room for kids which was nice

when turned off, could hear it all night and to make it worse there is extractor fans from the kitchen and hotel

venue and lovely location with really easy access to the town centre and the seafront, with free parking very

attached restaurant with bar searved excellent food and a great selection of local craft beers

room was double booked had to move rooms on second night and use a fold out bed for 1 of the kids

wifi could be a bit better on top floors buffing and going one bar two bar poor

of parking

1st class food served in bar with exceptional live music on sunday night

the wifi was very poor as we were unable to watch netlix in our room

restaurant manager and her staff were fab :) thanks a million, me and my wife will come back with kids ;) bartosz

no kids facilities

loved the dinner and breakfast

car parking and close to entrance

no issue with when we asked for a late check out

have done with a tv in adults part of the room not just in kids area but wasnt a problem

friendly service ,excellent information pack ,breakfast was superb ,free parking ,helpful in every

staff excellent breakfast and place so clean and comfortable have to recommend will definitely be

personal service, breakfast,

wifi and parking available

the bar staff were great

into another room lots of walls however we were only sleeping in there and it was very quiet car parking is very

breakfast was lovely from the plates to the food very hot

the fluctuating wifi signal.

the breakfast was very good. bed very comfortable

ince when i was last here) - bit blingy

nice location good save parking, our stay was very short had no evening meal or breakfast

staff at reception, the bar area and the restaurant were so friendly and helpful

were so friendly from reception to bar to restaurant

very pleasant, comfortable stay. half board package was good value. easy parking.

my kids was looking for juice and couldn't find it ,after another couple said its was in a fridge

traveled with my two kids

property has good parking in a quiet residential area

parking and round-the-clock access to the room is an advantage

great location and friendly atmosphere and free parking on site safe place.

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were

the bar staff weren't great - they were young kids who definitely would have benefited from some supervision

they had a ghost hunt for the kids which was brilliant

noisy kids we presume jumping off beds and stomping on the floor

breakfast was nice until kids were up without their parents and coughing into the hot plates

pool and hot tub were a big hit with the kids. good location as i have a relative nearby.

parking very busy with afternoon teas at weekend

we had a lovely room/ suite with its own small kitchen area too, so all the facilities we needed and it gave

would be nice if the bar stayed open later

there was plenty of parking

a kids room/play area

which isn't always the case with small kids

my kids were very upset it took so long to get their ice cream

stayed with my husband & kids

no pancakes/waffles for kids

negative was kids had to leave bar at 9

ve never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running

room across from my room had kids in who were very noisy between 3am and 9am sunday morning

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

there is room service every 3 days so no cleaning

room service non-existent not told anything about this on website or at booking in or reception

wifi wasn't installed yet, but it didn't cause any issues.

for 1 night staff were extremely friendly, great location right beside city centre , continental breakfast was

there was free wifi, but i didn't actually use it so can't comment

wedding was being held so kids were screaming and running up and down halls at midnight

would love a swimming pool or playroom for kids.

plenty of space in superior family room for me and 3 kids, beds comfy

and my fiance away for a night with no kids but hotel forget to mention they had two weddings on and our room

bathroom was dated. no facilities for kids.

it was going to be too late to use it due to travel arrangements after checkout to pick up our kids

booking dinner at berts jazz bar, arranging a twin room for my friend and i and to booking the spa over the

breakfast plenty of choice and such a beautiful room

the breakfast was delightful and the hot tub was amazing we had a wonderful time

everyone at reception, breakfast, house-keeping and room service provided friendly and professional service

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running

had meal i m restaurant food was ok few things they didn have and not a great kids menu

we loved it and will be back with the kids and friends

not really aimed at young kids.

our kids didn t change room cos they thought it was too much hassle

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

saturday night wouldn t be ideal for those with young kids

minus the kids

the rooftop bar, restaurant and outside bar are great

gorgeous bar and outside area

very busy with kids and drunk wedding guests

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

not allot of breakfast options for kids

the best breakfast choice in any hotel i have stayed in

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

stayed in a room with my 3 kids

room was next to a very busy pub, it was quite noisy as was the building, doors slamming and kids running in

very poor wifi television signal none existent

great location, quiet, comfy bed, early check in

good, some small card or something in the room with the wifi password on it would be helpful

location no need for keys free wifi

small room, not central, wifi didn t work, no fan in bathroom

walkable to many sights. free parking. delicious breakfast

comfortable spacious rooms; parking right outside, good wifi; netflix; tea/coffee/hot choc for our room; our

plenty of parking space

bar fridge, travelling for long periods of time i would like to be able to go to the supermarket

the breakfast was also very good

would prefer a bar of soap instead of hand wash. but that's just my preference.

breakfast was fantastic and a great variety of foods and drinks in the buffet so well worth the

great breakfast

friendly staff who made extra effort with the kids

for 1 night with kids 11 and 7

kids corner for breakfast i feel should be on wach day instead of bank holidays ect i come with my

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

the kids very much enjoyed the free chocolate bar on arrival

living space and kitchen amenities were also added benefits to store milk or snacks etc for the kids

highly recommend it to families travelling with kids

loft room so much fun for kids

the large loft had everything you need and even added a little magic to the kids stay

was great and the kids loved it

requesting late checkout my partner went for breakfast i lay on no kids but unfortunately my room was entered

kids above very noisy but hotel dealt with it well and moved us

was very impressed my 14yr old grandson was staying eith us and they don't charge breakfast for kids

expensive the staff are fantastic especially with our kids and we will definitely be

the queen bed is separated from the kids beds by a wall, so not completely separate but also doesn t feel

staff went above and beyond. gave my kids treats on check in and check out. extremely friendly.

i stayed there with my two kids

no room service for the evening time to get the kids some supper. staff not very helpful.

rooms were clean and kids really enjoyed

dinner menu and also wouldn t do kids portions of spud dinners and not much on the menu the breakfast was fab

there was a lot of noise in the hallways, with kids, i know how kids are but when you pay for a nice hotel it

gym needs improvement

breakfast was a spread

food menu in the bar is limited and food quality nowhere near as nice as

all staff was very helpful especially orie in the bar he was very kind

long and short of it is if u have kids or just want sleep don t stay here

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn

even if you pay for early check in, you won't be in your room untill atleast 13

helpful staff didn't charge for breakfast.

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

all while dragging two small kids around and baggage

friendly and understood the situation, they offered to help bring bags to the room and help with kids

no gym or fitness room.

we had been looking forward to a ly in as we had no kids with us on our trip

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

g nutella to the selection of sauces for the pancakes for kids

the games downstairs were a bonus with the kids

the leisure areas great for families with kids but also had areas to chill out

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

kids loved the football table

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick

pool monitoring kids

staff were excellent. kids received special treatment!

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

kids were made feel so welcome and given a special voucher for milk and cookies at reception by the

they also gave our two kids free cookies and milk at night

waffle machine at breakfast was a real treat for the kids

so accommodating and very good with kids

was very cosy and comfortable and they had lots of board games available if you have kids (or even if you don

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

breakfast area very small and dangerous when kids were running in and out as i was carrying hot

the kids vik wristbands are a great touch and kids get breakfast free which is also brilliant

they have this vik (very important kid) voucher which my kids really enjoyed and looking forward to it

price would have liked it a little lower , tickets for the kids helped!!

very good and kids got free breakfast and family given adjoining rooms.

staff went above and beyond, great ways of including kids, fantastic breakfast.

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

this is, as the kids say, a bad look

they let a kids smoke and drink in the smoking area and also let non residents in after 12

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed

the staff members went over and beyond to help me with my kids while i was having my meal

the pool table was good fun with the kids

as we had a child we couldnt go to other bars as kids not allowed

if i had kids i probably wouldn't have used it but we love lots of craic and chatting new people

i look forward to returning with my kids

beds and all the kids slept like logs

not kids friendly

the hotel has a great busy bar with a large selection of drinks, live music and good people

arrived very early due to our flight

staff were super friendly, nice bar and location close to a good mix of restaurants.

bed was really comfortable and the spa bath was some job

kids were very noisy next door and across the hall running in and out of rooms for a few hours,

area is close to the university so there was some late night noise from kids coming home after an evening at

laundry near by

great location and free parking

parking was available

entering hotel with luggage via the bar & shouting by kids who'd got into basement toilets but it was the

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

78 for breakfast with three kids was excessive

staff, toiletries from ritual, great breakfast, nespresso coffee machine in the room, fast wifi, very decorative

we were given early check in

and staff were fantastic and so friendly to the kids

very affordable place in belfast with kids

room was to small for 2 adults and 2 kids

staff were very friendly and accommodating with kids needs

wife and i and two kids stayed last night

good choice of breakfast

bar staff in the bar were really friendly and knowledgable of the area

breakfast choices were very good

great friendly staff, bar and food

location, friendly staff and lovely breakfast

spa only 9-10 for kids makes it tight to fit in breakfast and a swim

time coming with kids and disappointed

forward to having a few drinks and relaxing in the bar after dinner a night away without the kids not that we

little to do for kids, could be longer hours for children in swimming pool

nice area beside the river, spa looked amazing could not use it as we have stayed in a lodge with kids

other residents very noisy kids shouting banging doors

the house was very good for the whole group. adults and kids. we felt like at home.

it was easy to find. kids love the place.

the breakfast is simple but tasty and totally free; my kids appreciated the orange juice, fruit and mini

would have liked to have known about all the stairs struggled with parking

after we checked out, the kids and i went for breakfast in a cafe just down the street

no elevators we could see so not good for anyone with mobility impairments or if traveling with kids/buggies

very accomodating with kids

we did eventually get in but un necessary stress and with a couple of kids in the group i was very worried

lovely shower, had smart tv for the kids, bed was incredibly comfortable and, most of all, the staff were an

lack of transparency with their breakfast charges for kids and adults

liked the lovely person at the reception, he was very friendly with my teenage kids as well and it was super

good bar menu. comfortable room. lovely & quiet.

wifi didn't work at all.

staff were superb! friendly, welcoming and accommodating. free wifi.

apartment was great for kids beds so comfy and really warm

we stayed in the apartments as we had 3 kids with us

location , privacy and setting ideal for travelling with kids as it allowed us great freedom to come and go as

would be really handy for families with young kids or longer term stays that could make use of the kitchen and

bed was amazing. kids slept amazing. top class

the restaurant waitresses were particularly great with catering for the kids

we were staying with kids and had 2 sleepless nights

tv programme adequate especially for kids

travelled solo with my 2 small kids and the staff couldn't do more for us and were absolutely amazing

close to collins park with new playground facilities for kids

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

we loved that most of guests were with kids, that made family friendly atmosphere

so clean and the swimming pool is brilliant for the kids

family friendly and having the kids play room ideal

the kids did not want to go home, we would definitely stay here again

noise from room next door, kids and adults

was a group of young kids from a football team that were running wild , staff did what they could to try get

that i couldn t stay another night but had to get home for my kids ud83dude1cud83dude1c

kids in the bar area of an evening during meal time

the beer garden is beautiful and relaxing and there's shops just next to hotel and chipper for kids that don't

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr

kids running around at 2am knocking on residnets doors

the kids had what they wanted and everything was presented beautifully

was fantastic ate there for the two nights of our stay and couldn t fault anything kids loved it too staff

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

would definitely recommend for a couple looking a quiet retreat away from the kids

just sorry we had the kids with us so we didn t get chance to use the

if you were travelling with kids there's not much to keep them entertained

staff were very attentive, and friendly with our kids

were delicious but heavy - an option of cereal or porridge would have been good, especially for kids

wedding at the hotel on sat, and from start to finish it was a disgrace, got to room then we had kids running

was lovely, staff were super friendly and helpful, especially with our kids

if we had been travelling without kids it might not have been such an issue but it kept our kids up which

how family friendly the hotel is great spaces for kids to play

a night away for anniversary away from kids to recharge the batteries and get a lie in but couldn't do as only

kids loved the bunks

nicely located with on-site free parking

kids loved the bunks

could have been tidier and too many objects lying about which could have been hazardous to young kids or disabled

the singer was meant to finish much earlier which was fine for us but would be difficult to get kids to sleep

30am got a phone call asking where we were as owners son wanted to put kids to bed

the kids said the bedroom was a little cold

4 types of breakfast to choose from, warm staff, comfortable bed, spacious bathroom, lots of parking in the

kids enjoyed it and was close to the main pub

the double bunks in the family room were perfect for giving our kids their own space

music from the bar was very loud if you have kids trying to sleep

4 bunk beds for the kids and a king for me and my partner

staff are very obliging, food is excellent,( maybe a few choices for kids) very clean