music in pub and grill area with the lower tv area with screaming kids and unruly behaviour

walls were thin so i could hear the kids next door

it was valentine s day with the wife and no kids amazing

what we needed to relay with a night away from the 4 kids the pool steam room etc went down a treat thankyou

3 or 4 kids running around the corridors making a lot of noise

set times for kids swimming

kids running up and down corridors screaming till gone 11pm

loved the pool sauna etc however think there should be a separate pool for kids

no fridge for kids milk

coming with our 9year old daughter on arrival we were told that there was dedicated times for kids to use the

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am

buns to make your own baps for the kids

i liked the breakfast but my kids preferences wasn't there

it was a perfect break that myself and my 3 kids needed

hotel, been here last year too, kids love this hotel, great friendly staff, very clean rooms, good breakfast,

arrived which was fine but outside in the car park there was white stones after the wedding kids were throwing

however, jamie in particular was standout in his help to get us and our kids sorted with some basics we needed

bed bugs in my kids room

getting awoken by young teenage kids at stupid o'clock !

told to download the ihg app and i could get a late check out for 13:15

very welcoming staff, very spacious room for family with kids. very tasty food

it was very clean and comfortable, the staff were lovely and it was easy to find with plenty of parking

no pen or paper in room no room service

rooms bar restaurant all good

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking

there is a lovely park close by with a play area for kids and some gardens to enjoy

couldn't get a beer either even though we were residents until the bar opened

nice big bed extremely comfy. staff were fantastic. breakfast was very enjoyable.

wonderful breakfast. kindly considerate host. spacious cozy room. ticks all the boxes

great breakfast and evening meal , nice quite area.

s access to proper cooked food 24/7, everything is so close and accessible, i brought my 2 kids who are 7&5

not really worth mentioning but no plastic cups for kids drink - got a clumsy 3 year old....

parents decided it was a good idea to let their kids run around the breakfast room (dangerous) and by people

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

big beds easy to get kids in and out

i said we had children and they said they would sort something for the kids, there was toast that was it

issue we had was the bar had absolutely no juice at all for kids to have a drink or for mixers had to go to

travelling with 3 kids on a roadtrip and was their favourite place to stay out of 5 different properties

lack of choice at breakfast. no kids cereal available.

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so

lovely rooms. nice touch home baked cookie breakfast 5 stars. staff very helpful.

nice hotel plenty of parking good breakfast receptionist friendly and helpful

where friendly and food was great and i got to take my dog in to the bar area while i ate my dinner so i didn

were surprised there were no bar snack

ample parking

) and it was pretty noisy with kids doing what kids do i

plenty of parking

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it

food,great staff,great room only issue was wifi very slow i had to use my 4g but other than that great,this was

wifi wouldn t connect properly at times in my room but not really a concern

and we asked for a room for 4 (2 kids and a couple) but was provided with 3 single bed room

30pm, stating they allow as many kids as i liked in the

i travel all over the world, but the feeling in this hotel makes me i am in my home, while my kids & wife are

this did not affect us however our kids never came

was uncomfortable wifi only worked near reception, not in my room breakfast was extremely depressing

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so

my wife bought a bottle of cider, and sweets and crisps for the kids which was rather expensive

i was traveling alone with my two kids and they both ate for free

there were kids running round the corridors at all hours, obviously super-excited about being away from home

to train station , shop near by , could walk to the arena for the concert we were at with the kids as

gave us a drink voucher when we arrived very helpful and friendly and great for a stay with kids

expensive considering the location of the hotel which is quite a walk to the city centre, with kids

small gym, massive wellbeing suite

was very inexpensive this was a huge plus and also gifted my husband and me a free drink at the bar for the

only being able to get bottled drinks at the bar after a certain time.

room and conveniently located my kids loved the breakfast staff were very helpful and quickly resolved a few

rooms and my kids' room were on the same floor as mine it is a great and peaceful hotel with very friendly staff

the separation of my kids to other room would prefer in one big room

kids were flying in and out getting more drinks or sweet goods and it was making it a stressful

room was ready for us, before standard schedules, kitchen well equiped for family with kids

unable to get the tv in the room to work . not a big deal for us but if we had kids

rooms were big and clean and also the food in the restaurant was lovely and good that kids eat free

was exceptional, location is very good, easy to get transport, beautiful park for kids near hotel

he was so nice with the kids

my kids loved it

runs a boxing camp with autism and who is deaf, to raise the moral between two heavy events in kids' lives

with the terrace area and indoor bar and lounge being excellent, as well as easily accessible room service

the bar manager (ben) and drew provided a birthday complimentary glass of bubbly and presented it

wifi didn't work very well during our stay

wifi worked well

for example, i had asked for early checkin and took the bid for the upgrade, unfortunately when i arrived they

very convenient for train station and shopping. lovely staff, nice bar food was very good

reception and bar area, very friendly and helpful staff in reception

nice little bar behind reception

had a great stay overall but i would have loved a more extensive room service menu, it felt a bit limited and

and has skating steps right behind it so kids can see you naked or on your bed

to get a strong wifi signal and there weren't many tv channels

room service was at hand if needed but wasn t used

left leaflets about room service and after hours food you could order late at night but they didn t

bar prices not too silly

the cookies and lollies at check-in for the kids, the bed, and the breakfast.

limited kids option in the restaurant

my suggestion are 1) to add more food for the kids like pancakes and waffles 2) and to extend breakfast time

stayed one night for a night out they facilities an early check in at no extra charge and even gave out a

really accomodating regarding late check out

kids running round the breakfast area an accident waiting to happen when hot coffees being served

even heard one manager looking man saying to one you are meant to be serving not taking to little kids (along

we had room service for the evening meal ; the food

good location couldn't fault it bar was good and room service was quick am

location clean comfy bed nice bar fantastic breakfast

they had coloring sheets for the kids to choose from

sofa bed in our junior suite suited our younger kids but might not have been that comfortable for anyone older

booked this room in january on my husband s birthday for us to get a night away from the kids ( first in 5

we had to wait with the kids to check in for 2 hrs.

and had everything we needed the only downside was the uncomfortable pull out beds for the kids but you cant

fresh and delicious breakfast served for a reasonable price and kids eat free with a paying adult, which helped

while i'm in bed sleeping and then knock on our door at 11 and all you could hear was drunk uni kids all night

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

free wifi good

room was next to a laundry/store room

the hotels fault but there was a lot of kids on our floor running up and down the halls in the middle of the

lovely comfy room, room service, robes, nuce helpful staff

breakfast was perfect with the guidelines being followed with so many breakfast choices to suit

the breakfast is amazing

room service only til 10:30pm

when complained in morning reception tried to say parents perfer front for the kids which i very much doubt

noisy - definitely not suitable for familes with kids

kids running around and screaming until gone midnight

never offered breakfast option for myself or kids but after sitting in reception one afternoon we heard 3 people

it's more a stag hotel, wouldn't take your gf or kids

i travelled with my parents, wife and kids and asked for adjacent rooms in advance and it was fulfilled

kids loved the socks

late check out available

only thing that i feel needs to be improved would be the quality of the wifi

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

kids friendly

the area is not suitable to hang around with kids at late night especially in weekend

it was a scary moment for our kids

we were 2 adults and 2 kids and had plenty of room

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

school kids staying at hotel. they were knocking on doors and running.

noisy neighbours, kids partying all hours of the night

i don't think this is an ideal place for kids to stay

buffet breakfast option in bar downstairs for 12 pounds and kids half price

kids menu in restaurant

be ready for kids screaming all night until 4

a twin room but was a double with a kids fold up chair bed

great wifi

the room was comfortable and clean with good wifi for working

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

very safe with my 4 kids

great service, the bar manager param was amazing

wifi could have worked better in the room, smart tv was abit useless as a result.

great bar with a great bartender ( reece and forgot the other gentleman s name

the room too which i found bizarre (in a good way) honestly contemplating a weekend away from the kids to sort

place is not good enough for kids, lack of activities and facilities for them

internet connection especially on the tv, no channels worked apart from the odd kids

lovely room, little kitchen

i am also happy that they had a good wifi connection, and a kitchenette with many appliances

also i could hear the noise and crying sound of the kids in the next room

my wife ordered a chicken and the portion was so small - looked like it was from the kids menu, not really

got told the hotel was not for kids

great location . hotel emailed with extra option of early check in which was helpful

the bar prices were a bit expensive otherwise no complaints

were lovely and great with our kids

was disgusting not managed at all young kids running everywere plates were beinig brocken it was not

bed n room bed so comfy n room was so nice n peaceful from everyday here at home with 8 kids so grateful for

the breakfast was nice as my kids enjoyed making their own waffles

in between interconnecting rooms don't turn off so if kids are used to sleeping in the dark you have to shut

30pm to use the facilities to be told the kids could not use them they can only use the pool till 8

spa downstairs (a shame we couldn t use it much due to very strict safety regulations with kids in pool)

was a leisure centre and full of kids and we wanted to relax in the spa but it was full of men after using the

spa facilities are lovely and fab swimming pool for kids

quantity of kids coming in for swimming lessons but then it is a leisure centre facility as well so to be

this room can be used for families with kids

of all, when i arrived our room wasn't how i booked, was a couch for the kids while was only me and my husband

staff were friendly and welcoming, and looked after our group and kids

destroyed my kids summer holiday

kids running up and down the hall all evening until 10pm

it is 100% not suitable for families with kids

to each other - thats fine but now my husband and i couldnt stay together for desire to check the kids had an

a big shoutout to the receptionists they were especially great with my kids

visited with hubby and 2 kids aged 15 and 9 coming to see a concert

kettle in the room when you traveling with kids

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was

didn't want to ruon our stay with my kids in tow so i cleaned it

no adjoining rooms for kids

and not worth the cost, we went elsewhere and paid for something much nicer, especially for the kids who wanted

excellent staff got early check in lovely room

had netflix etc on there but wouldn t let us connect to them would have been handy as had kids with us

a fantastic stay my 3 kids loved it was not happy that kids couldnt use jaquzi after paying for the but from

good except the staff who works in the swimming poll he's too mean about the kids not allowed to use the jacuzzi

the lady was so helpful with my kids

to pay for me and my kids to use the swimming pool when we stayed in the hotel we shouldn t have to

going on in this town in mc and it was very crazy, maybe good for many, but for the family with kids very

bar staff were very friendly, sampled some cocktails which were delicious and reasonably priced,

wifi code wasn't shared with us, we had to ask for it

friendly staff, comfortable beds we stayed in for a while and enjoyed hand made cocktails, great bar staff also

kitchen power had gone

our kids managed but would have preferred separate beds, especially as it s advertised as a family

no waffles available for the kids at breakfast ud83eudd5e

everything was great and kids loved the breakfast

family, with two kids aged 12 and 15, had a great stay

had kids playing football in the hallway outside our room at 8am on sunday morning

spacious suite, good for a family with kids, friendly staff, best location

had breakfast on our final morning and it was delicious, so accommodating with the kids too

staff were great and made us feel very welcome with two kids of 6 and 11 - breakfast was yummy

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our

the bathroom was up a small flight of stairs which i liked but wouldn't be suitable for young kids or those

and stylish room free parking great location friendly and helpful staff good food (had room

the staff could not have been more friendly helping us to get an early check in

we took a drink in the bar / sitting room area before heading out to dinner

room was gorgeous and really comfy. food was great (via room service)

restaurant service was fantastic and so was the room service

around 9:15pm back in our room we tried ordering room service via whatsapp but after 20 minutes no one had seen

breakfast was really nice

really good breakfast via room service

24hr hotdogs room service were amazing too

noisy with kids running up and down stairs and people coming back early in the morning and being really noisy

two sick kids afterwards

free parking to which is also a treat but take a look at the bathroom suite

good food with prompt room service

did not know in advance that the spa treatments are actually separate from the hotel, so make sure you book in

one time we tried to get in and there were some kids smoking on the front steps and heckling the staff

pancakes on the kids menu for breakfast would be a brilliant addition.

too small for my toddler so maybe consideration for small toddler beds/fold outs for those with kids

walked past, staff were always on the phones and it was almost like it was run by a heap of young kids

an early check in from the concierge, which made a huge difference for my stay over the weekend

great for families with a great area downstairs with bar, big tv, pool table and activities for kids

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast

location feels a little dodgy due to local area especially some of the kids looking shifty, pillows a little

facilities for kids

was a games area for kids which kept them entertained

the extras such as the infinity pool, and use of the gym were excellent

of the staff, the beautiful rooms and decor, fabulous food and drinks and the newly added spa facility - pure

pool was amazing gym facilities were great room was lovely

sauna wasn t working. room service never came to collect dirty plates afterwards

the spa area