booked a room for 3 adult and 2 kids and got 2 queen beds, the front desk refused to solve the problem; we had

interesting for the kids to walk around an american campus, even if the students weren't there

kids were really bummed by that but otherwise a great place

very clean and tidy with a great pool for the kids

one of my kids threw up about 30 minutes after coming back from the pool

rooms were a little small, pool was over chlorinated to the point my eyes burned and the kids couldn't go in

kids loved the indoor pool which worked out great since it rained

not use facilities of pool and spa since 20 -30 young kids unsupervised just running rampant in area where

tv had netflix was able to keep kids occupied by watching

but friday on weekend large volume of younger people with no control of kids running and making alot of noise

everyone was complaining and there were lots of kids that were hungry

breakfast was great.

signage for parking could have helped.

great staff. super quiet. awesome gym. great good. friendly staff.

mean to make matters worse no information about what i can benefit from the hotels suck breakfast gym etc nothing

my kids & i love this hotel & the front desk staff is very friendly.

kids were loud in the hallway

lady at the front desk yelling at kids from canada because they didn t have a room for them and they wanted

kids running, playing games, singing and yelling, loud music, pounding on doors

i can say is this is the best hotel that my kids & i enjoy coming to

everything from the room to the bar and grill

it was great that this hotel was pet friendly and we could bring our dog

loved & used the gym

very clean and cozy. also, a nice gym.

pls repair the leg press in the gym

the bed was horrible, no soap in the showers, no toilet paper, the elevator badly fit my 3 kids and husband,

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

lack of pool

the breakfast was very good so many different options to pick from

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

kids said they'd stay here again

reason why i wont stay there again is because i travel with my kids

requested non smoking room but the smell in the room the first two nights was too strong for the kids

talking and milling around my room outside, random people were walking through the parking lot, kids were

the cleaning lady stole my kids clothes and my belongings i didn't like how they lie and say they didn't have

fire alarm went off twice each time waking us up had difficulty sleeping after that, kids loud running thru

location was in a great spot for good food and great places to take your kids for fun seabrook roller skating

the underground parking had no lights an i had my kids with me all the ice machines were out of order no where

we really like that for the kids

that is an absolute must for me and the kids since we often eat out and need to refrigerate and heat up food

when we got to the room, there was a kids hotel party going on next door

the people had kids and they was very loud

guys were also staying on the property in room and consuming all the time in the guest laundry

location was good, bar area was nice and clean, friendly staff..

easy check in & check out and the gym

kids were playing basketball only 3 feet away from my window at 7:45am in the morning non stop

style of the room and the complete kitchen

hotel had a laundry only accessible through qr codes

the room and the breakfast.

there were good size parking lots and parking was free

there was about 10+ kids in one swimming pool and at least 6 in the hot tub

breakfast was great the 1st morning, but the 2nd morning the my kids started the pancakes were off a bit

example: my door key got mixed up with another stayer while we were at the pool, my husband had left to go to

not it s fault, but closed indoor pool due to covid

pool, fitness room and laundry great

four pairs of my kids socks turned black in less than an hour of running around on the floor

we saw a poo (not sure its dog poo or kids poo) on the ground floor on our way to the car

pet friendly.. free parking

kinda dirty, there were bugs in the sheets, and the room smelt like marihuana because someone was smoking right

the bed and, my room was changed to non-smoking without asking. nice!

seemed like a room designed for families by someone who never stayed in a hotel with their own kids

the rooftop bar is very nice

the kitchen is on the ground floor where you can prepare meals

it had huge real size kitchen with everything - including pans, silverware, oven (

the rooftop bar distracted me and kept me up at night

didn t offer continental breakfast and walls were too thin. ( neighbor kids were loud)

excellent family stay with kids

well, the problem with that was i had 4 kids with me and no carseats

break from kids

don't plan on having an option to heat up a snack for your kids if they want a snack after restaurants are

after i told him that my kids was in class and they will be done @ 12 noon and we was going to be leaving a

i love that they are a 21+ age hotel, i didn't have to worry about kids hearing adult things or interrupting

didn't have breakfast but they handed them out to each guest safely

fully stocked kitchen!

king suite was tight with pullout couch, which was also uncomfortable. breakfast not great.

we were able to get adjoining rooms which made it easier travelling with kids

school kids were too loud everywhere

or 6am kids playing in the hallway throwing a ball against the walls

the breakfast was very good - real potatoes, wonderful fresh fruit

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

i like the price and pool for the kids.

room still closed, boxed breakfast so so, tv was too old to use kids video game (no

downstairs and wait 15 more minutes for a resolution, and to finally be able to put my exhausted kids to bed

and access for kids in the lounge for breakfast

my kids and i were disappointed we couldn t have fun in the

information on food choices that are within walking distance for kids.

only because it was super small and super shallow for adults, but for kids, especially toddlers, it s great

kids had a blast in the pool, will definitely be back next time we do d

while too small to actually swim in, the kids loved it

homeless people, smell of marijuana, kids got an earful of people fighting in the 7-11

on the same floor and when we got there we couldn t get that and we were traveling with our kids

they do have a mini bar in the rooms, but it's full of things they want you to purchase

also, the mini bar had half of a tequila shooter leftover from another guest

had called room service to ask for the facial steam packets but they don t provide any of those products

no refrigerator, just a bar type cooler.

hard to enjoy a hot tub when it's full of screaming kids

my kids were really looking forward to the pool and could only play for about 10

pool for kids (small) but works and keep everyone happy after lots of waking around national mall

it is comparatively high rate for a night, it does not include breakfast and the kids rate and adults rate for

the kids loved the pool.

enjoyed checking and stay but i had to leave at 6 something in the morning becky the kids running the halls all

also, kids running up and down the hallways discussing breakfast

outside of staff it s really nice my and kids loved it

i didn't feel safe to sleep after that so me my kids gathered our things

columbus day the bed was comfortable and my kids enjoy their self

were comfortable, staff was very nice, there was a large group of kids that stayed at the hotel, and the host

my parents, husband, and two kids had an amazing time

the large windows from the 10th floor was a hit with the kids

pool might be a bit too small and shallow for most adults, good for kids i guess

no items liked by kids

the best part was the bar and restaurant on the roof

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

close to everything, love the facility with the gym.

room service menu could not be ordered from the tv

clean, nice bar, amazing gym!

kids had to sleep on corridor as they were exhausted

a bit more cutlery would be nice as a family of 4 with kids

if we had kids traveling with us, this would have been an issue

great location, spacious and clean. perfect for a family with kids

mostly college kids everywhere outside

over 20 kids just running through the property unattended

website didn't mention the $75 pet fee or that the bar is actually across the street

the breakfast options were decent. was hoping oatmeal as well. otherwise everything was good.

wifi was great

private with parking

to my daughter, they were playing music loud to where she had hard time sleeping and there were kids down opposite

don't know who's managing the phone lines and customer service but there is a little kids called my room at

my kids loved the pool!

we booked the room for 2 adults and 2 kids, and we were only given two larger towels for showering

my kids don t wake up before 10

wished there were a bit more food options for kids

the indoor pool was a major bonus for the kids

because the room next to me and across the hall from me was apparently booked by a group for a kids birthday

there was a group of kids and two adults in the pool

very discouraging when traveling with younger kids

my kids loved the basketball hoop

pool was cold my kids was freezing in there then come find out that pool wasn t even suppose to been open

too many kids at buffet

kids running and jumping over our heads

sold out which can happen for sure through my years of working in hotels but one group having a kids birthday

they answered all of our questions--even somewhat funny ones asked by our group's kids

with kids that wanted downtime

i stayed from february 17th through the 20th with my kids while visiting my grandmother, and we had such a

that was precious since we travel with young kids and they had their own room

nice view, friendly facilities, especially the hot drinks, keep us warm in the cold and keep kids happy, great

the room service and assistance was amazing

fee but it does include money towards food and beverages, wifi, bottled water and use of the gym

i had an amazing breakfast/brunch meal each day i was there

fantastic gym as well

wifi connection wasn't as strong as i would have preferred

i liked that the room was spacious enough for my family and had space for my kids.

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

missed popcorn for kids, was told 5-7, over @

room is pretty spacious ( we are family with 3 kids and a dog) , very clean restroom and shower

30pm, so first night lot great, especially since i was with my 4 and 5 years old kids

beautiful room, we liked the shower. nice layout, kids enjoyed the tablet.

staff that was wonderful with the kids

that made it tough to sleep 4, even with kids

kids enjoyed staying here

good place for family with kids

was great, kids friendly :) bathroom shower was amazing, so much water

was very nice 1 adult 2 kids for us was more than enough we stay for 3 days 2 nights we had a king bed and there

it was a bit of a hike with kids to see the sights.

large room, very comfortable with kids

the kids pull out sofa bed is too thin and they can feel all the coils!

number that come with one guest-so chairs are not always easily available at all times, but the kids were happy

rooftop pool was big hit for kids

kids are allowed into the gym with a parent

the restaurant was closed for renovations (although quick service was open), the kids and i walked to union

very modernized. the kids really liked the led lights and overall vibes of this hotel

we are a family of 6, 4 kids under 12, and the room was very comfortable

not use the pool or the rooftop patio as they tore up the cushions and took over everything; kids and adults

from the rooftop and didn t find out that a party was planned until we walked in with our four kids

the room was clean and the kids enjoyed the indoor pool on the roof

beds were super comfy - kids loved the rooftop indoor pool

of drinks, there were more sweet options than non-sweet, and no vegetables at all, so with kids it was challenging

and the breakfast staff were so kind and accommodating i was traveling with young kids, and alone for the

bar and restaurant don t allow kids , so i could not go, may b the only nice place to hang out there and i

gym was wonderful (24hrs), brian was very helpful for the one day he was available

i did not purchase the breakfast nor use the gym so will not comment on those amenities

any questions i had, and even helped point me in the right direction to get myself and my kids around the city

kids said the breakfast was the best they've had in a hotel

of kids on field trips the whole time

kids loved ability to make own waffles

hotel was very nice for my kids and i, we had a double beds which was good enough for us

and the hair was not from me or my kids

gs, omelet, waffles, fruits, muffins, milk, yogurt, bagels ets) you may find meal to feed your kids

room was small (2 queen beds, 2 adults and 2 kids), but we made it work

he was very engaging with our kids

highlight for the kids was to make their own waffles

of four, kids are 15 and 17

tried to enter our room during a few minutes around midnight which scared our kids very much

for my kids the breakfast was more than enough as they dont need a big variety of things

my young kids rode their scooters safely

my kids loved the hot chocolate and i love the hot tea available all the time

also, the towel shelf is right above the toilet which i could see one of my kids pulling out a towel and it

the hotel was so unclean, my wife and kids have stuffy nose and were sick.

roomsize war good, beds also big enough for 2 kids

else cause i could imagine somebody else going through the same thing that i went through with kids thank goodness

everything other than cereal, construction on main floor was extremely loud and frightened my kids

out of it going into main lobby, it was way too fast i have a stroller while my husband and 3 kids walked out

and the soaps and sink are not kid friendly (they are too high up even for my 7 and 10 year old kids)

that she can cancle reservation and we can find other hotel (it was night and we where with small kids) - even

my kids were hungry

kids were not happy with experience they had in the breakfast table and its kind of second class

was great, we enjoyed our stay with kids

i stayed with my 2 kids and wife

beds are too high and we had to use sofa for our kids 5 and 6 years old

this room had bed bugs which gave rashes to my kids

good options for kids to pick from

security couldn t do anything and our kids were awake until

with kids (10 and 13) we could go to the mall and back walking 2 or 3 times in one day

location, staff, reception area was very comfortable to sit and chat (especially with kids)

best part, my kids loved it

we made full use of the onsite gym and restaurant

this place was perfect for my husband and i, no kids

bar area and dining room very pleasing

very nice location, free parking, very fast wifi and amazing helpful team

no ice machine available. room service call required for ice. delivery took 1 1/2 hours.

there is a gym on the second floor

it is quiet and convenient for us to visit our kids.

also the room is pretty small so i wouldn't recommend it for people with kids

i used the gym each day and enjoyed the coffee in the morning in the lobby

room service was delish!

after a long day, i called room service and they were super accommodating- i wanted a grilled cheese

went to the reception and the lady agreed - still the kids menu al-a-cart quantity is so small

fitness centre was a building site; you have to pay for wifi in an over priced environment; staff have no humility

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

the noise from the lively bar echoed and carried up through the open atrium

lacks a spa and a larger fitness center

colorful and fun it attracts all the young and cool kids

pet fees are really expensive, specially if you're staying only for a few days.

the beautiful rooms, gym, rooftop, and the messages on the mirrors by the elevator were a plus

i had to have breakfast included(

rooms, bathrooms, hallways, gym and common spaces are super clean and well designed

we never were able to use it due to large amount of uncontrollable kids

enjoyed that the kids could have snack and drinks during adult happy hour

we had a lovely stay, the room is big and very clean with a lovely view. my kids enjoyed too.

great for family, and the pool was ideal for the kids

we left our car with valet and walked to everything with our 3 kids

kids running up and down the halls yelling, doors slamming all the time, the doors had large gaps

i thought our room had a larger tub. the kids were excited about that.

gym could have been better

bought a spa bath room i didn't receive i informed the hotel they told me i had to upcharge 200 absolutely

accommodated us with very early check in and answering questions beautiful old hotel with

got a double bed room but when arrived they only had to separate rooms, disappointing with kids

the kids and was at peace here.

because i was traveling with my kids

was not super friendly and the breakfast bag during covid was a small bottle of water + granola + kids yogurt

travel with kids, that s a plus

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

wish they had a pool for the kids to enjoy

lobby was great, things to do with kids. restaurant availabile

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

the pull-out/sofa bed was not big enough for two kids.

not great for kids - no bath, no swimming pool unfortunately, breakfast is limited

the speakeasy and rooftop bar, so looking forward to going back in better weather and without kids to get the

when we booked a room with info 2 adults/ 2 kids, how can they expect everyone to fit in a king

the speakeasy and rooftop bar, so looking forward to going back in better weather and without kids to get the

the roof top bar was very welcoming

the kids loved the giant gum ball machine

the kids got a kick out of the free giant gum ball machine downstairs

kids loved the massive gum ball machine

- but it took another hour for the room to be ready, which was annoying (and expensive since the kids were bored

coffee cups were like kids toys one night was very disturbing

manager was awful and had no understanding of the situation we were in with kids and old people in our group

swimming pool closed to kids from 4 pm

bed, no pillow top hard! pool..what a joke. kids activities...none view...horrible

the only time we stayed in, the kids moving around caused disturbance

pool was only open until 4pm, which is a real issue after a day of touring, whether you have kids or not, to

food menu could have had more options especially for kids

look on our faces when we stepped out of our car after the long traveling experince with 2 small kids, but

our kids loved swimming pool and it was absolutely enjoyable area around swiiming pool

i stayed in the hotel with my kids four years ago and came back because of the staff, cleanness and nice location

kids enjoyed the pool

pool keeps banker s hours for families (closes to kids as of 4pm) and goes into adults only after that

on weekends that s about the time you d want to go swimming on a hot day with kids and after touring all

small beverage fridge for keeping snacks was great traveling with kids, and free water brought up to the room

was good for my pet

close to whitehouse area and also close to 14th street where all the restaurants and bars are

not suitable for families with kids

the breakfast is also overpriced at $25 for adults and $12 for kids

t tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

would be nice if lobby bar opened earlier than 5:00pm or rooftop for a afternoon cocktail

the gym was exceptionally nice

the kids had a great time

was a perfect home base with kids

service was slow and adding devices was not easy; the kids had phones and laptops, so i couldn't use my laptop

good hotel for family with kids , best location to visit the mall, museum and lots of restaurants

otherwise: the hotel was fine, but my kids were super disappointed about the lack of pool access

suggestion for improvement would be to offer more snack options for families traveling with kids and teenagers

wife and the kids had a nap to charge their batteries

we got there so late at night and had to just put the kids to bed, that it wasn't worth the hassle of packing

suggestion for improvement would be to offer more snack options for families traveling with kids and teenagers

location was great; facilities were modern; restaurant and bar at hotel lobby was great option