the owners kids playin over the pool table

we could hear their tv and the kids all morning

by the fireplace is so cozy

the breakfast is huge and tasty

the tv is only in spanish and no wifi except in public space

the pool was warmer or cleaner, i m sure we would use it

breakfast was nice

surprisingly good breakfast buffet

breakfast needs more variety

spa was great, rooms and restaurant left a very good impression

the bed could have been better. also, for winter time the fireplace will likely be insufficient.

the location is very quiet, the breakfast was excellent, the staff very friendly, i really recommend

reasonable wifi once we were given administration s wifi password

an automatic door to the parking would be a nice to have.

breakfast was delicious

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

parking was a little tight

the parking lot terrible

there is a lift and parking spaces for whoever has

coming from the elevator but still i had a great experience there oh and the machines at the gym they need a

location! friendly staff and good room service.

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

parking was easy

breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine

the parking lot too small and it was very difficult enter and get out of there

there is no pool, and the parking garage is very cramped, but the men there helped us inch back and forth to

breakfast enchiladas were not good the first morning.

parking

complementary hot breakfast was served every morning

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

hot shower and good wifi

wifi was weak. not much insulation between rooms

excellent modern hotel full amenities good parking good breakfast helpful staff.

the bar is too cold and the service is not the same as the the other areas.

breakfast service was great

the elevator doesn t reach the basement, where is the parking

wifi: strong wifi overall: considering the price i paid i would give the hotel a score of 7/10

the large pool s water was very cold, and the treadmill in the gym wasn t working.

swimming pool cold

parking lot

pool

a strange feature is that the elevator doesn t go to the parking garage below

also, the breakfast is more expensive than shown on the booking

breakfast staff was extra cordial

one staff member was rude when it came to giving pool towels. everyone els was great!

swimming pool was very warm and pleasurable

the breakfast is good. clean areas and excellent location.

because it was being cleaned it s wasn t, it was room 607, then once in the room with the kids ready for

staff was great at check in and room service

everytime we go to gym or pool, we need to visit the front desk

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it

the gym it is small need more equipment

the location was great and breakfast was very nice

breakfast had varied options and was more than a continental breakfast

the breakfast was very good and had variety

i have tio make an appointment to use the pool

th breakfast was good, but could have more selection.

also the gym is ok for this kind of hotels

need free weights in the gym!

the staff was very nice and room service was great.

parking

modern, restaurant (although expensive), underground parking, elevator

the gym is very small but has the essentials.

room service - dirt dishes on the hall

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

were given a stand-alone cabin with parking right outside the door

beds are comfortable and parking space is very good.

inside rooms, plenty of parking, good food

excellent breakfast

breakfast was very good. location was very good.

the view at breakfast table