liked how spacious the rooms were, i costed my kids here, and it felt like a home away from home, with a pool

2 tvs one in the living room for the kids and one in the bedroom for parents

so we had to go buy a blanket for the kids to use the bed

with 5 kids & after a five hour drive we just wanted to rest

the swimming pool was humid and makes loud echo noises while the kids play which makes it hard to hear other

had to leave prior to breakfast.....wa wa.

we were also thrilled to have the shuttle service to the airport up and running

got broken into in parking lot right by door

property was clean, there was plenty of parking and the staff was incredible

pool images are misleading

exceptional breakfast and great customer service

the facilities are great, we used the pool, gym, and laundry

children splashing in the pool ruined that for us

breakfast was very good and there was a good variety!

very clean and very good breakfast

my kids loved the indoor pool, the room, and the tv. i loved that everyone is friendly and kind.

laundry

on your website it says. shuttle had to get another hotel and that really does have a shuttle.

clean good breakfast and able to go to the pool a couple of times

big hotel but it served its purpose, very clean, quite & hot breakfast was a plus, along with a laundry room on

too many kids making noise at breakfast

the lay out is great if your kids are staying with you

4th floor had too many people/ kids on it

were bad charged me $45 without telling me claiming my kids ripped a pillow cover zip, the manager said he will

also a male staff member was quite rude to guests and kids which wasn't very service

was comfy, kids enjoyed the pool, breakfast had a nice variety, rooms were very clean, and the staff was very

had a suite with my wife and four kids, ages 10 and under

my four kids loved the swimming pool

the pool unfortunately was closed

did not have access to the swimming pool or fitness center

kids screaming in hallway, maids forgot a few items, but we did get our pillow back that we left

kids running up and down the halls

the crazy jumping kids in the room above mine at 1-3am etc

was a group of kids staying on our floor that were very loud, running up & down the halls at night playing hide

king suite suited our needs so well. two separate rooms for sleeping was great with kids along.

i liked the size of the room and having a full workable kitchen while on vacation.

only thing that i would say is that the location of the indoor pool for night swims need to have tinted windows

the staff was very kind, there was a swimming pool and the breakfast was good.

recently updated decor, two flatscreen tvs, kitchenette

was great, staff at breakfast and front desk great

was open until midnight, such a great for us, we went for a fun private swim without a bunch of kids splashing

all night but was the sliding door' i would have changed rooms in the middle of the night but the kids rotated

staff was super nice and helpful, my kids had fun in the pool and the breakfast was great

nothing! loved everything about it! breakfast was excellent also!

staff was super nice and helpful, my kids had fun in the pool and the breakfast was great

really accomodating for a hockey tournament and alot of kids.

friendly staff, comfortable rooms, food was excellent the kids loved the pool which they rated best in co

i was instructed not to let my kids step on the floor for

pool wasn t working. kids loves pool. hot tub very cold

went with kids and couldn't enjoy the pool and nobody was around in the later evenings for

pulse when i used the complimentary coffee machine to heat up water for my kids the machine was filthy and left

desk asking about a preferred location so we could be away from others with our small kids

my kids were looking forward to the heated pool

the pool was great for my kids

the pool is perfect for kids as it's not too deep

not watching their kids in the pool was a bummer

year old an our safe being when we stay due to a few other hotels in town people are bein shot or kids bein ran

but i also have kids so i completely understand

my kids also thought the pullouts were better than any others they ve slept in in other hotels

kids not supervised after 10 pm in the pool area

the location was convenient, the area was quiet, and the pool was perfect for younger kids

at night was loud kids running up and down hallways yelling

breakfast was great

the choices for breakfast

breakfast was included and was ordered from a menu rather than buffet

is picky, but the pool was crowded with kids playing

waited for 30 minutes to order and then over an hour for a kids dinner

kids loved the pool. the location and scenery is perfect. staff friendly.

kids loved the pool, the views were amazing

bedding, great food options for kids, staff were friendly and courteous, and an overall great stay

great place for adults and kids.

i would have loved to bring my kids and grandkids here in the future but the cost of food ($19

the room service food was not good.

we called for room service to remove the rolling cart/table then left for the day

we ordered breakfast via room service and it was outstanding!

amazing hotel. the kids loved the bunk bed

i asked multiple times for a broom or the room to be swept because i have kids it got dirty, never happened

bunk bed is the best with kids

the shared kitchen was awesome

i asked multiple times for a broom or the room to be swept because i have kids it got dirty, never happened

pool had a nice view but very little and boring specially when you have kids and the kids love the pool also

loved the modern rooms and spaces kids loved it too

pool wasn t great

the pool was pretty spacious and the hot tub was relaxing

only one person in the kitchen taking guests orders and making the food

very nice hotel in downtown area. good breakfast.

kitchenette in the room was amazing and the pool was a highlight of our trip

room was large and we loved the mini kitchen

great gym

excellent breakfast that was made to order

obviously my kids wanted to swim but the virus we understood

loud kids and dog

there is a free arcade on the 2nd floor and my kids had so much fun playing

as if was painted several times and the sink in the restroom had exposed piping, not ideal for kids

does not work so if you are staying with kids and being able to watch a show is important to you i would book

we also enjoyed the pool & spa pool

loved the modern decor and the indoor pool and spa

pool small, price high, parking limited

no breakfast , no room service no pool

spa was dirty (pool appeared

lot of kids running up and down the halls tell 10pm

room with mountain view for the kids to wake up to as we were to arrive at night and they have never been to

the suite rooms are bigger than a normal hotel room, and having that extra space with kids was nice

the kids would not get out of the pool

if you have kids, you really need a rental car to get around, but if you don't wanna pay for parking everywhere

cleanliness, room was excellent, super breakfast bar/attendant.

mini kitchen is great fully stocked kitchen utensils

breakfast has hot food eggs bacon waffles and oatmeal

breakfast was light grab and go, but that may have been due to covid regulations

like there should have been more breakfast available

their kids were yelling, crying and fighting with each other for hours until after midnight and also very

was awesome , great location and my kids even got to swim and towels were provided in the swim area

great accommodations for the price! gym was clean and up to date. beds clean and comfy.

also plenty of parking

access and wifi service they need to work on a better easier way for customers to access wifi the company they

traveling on a budget with kids and the room was non refundable or we wouldn't have stayed

pool so pitted that several kids were bleeding from scrapes

i think a family was living there bc there were two kids (15 yo boy and 12 yo girl) that walked the property

walls were paper thin and the neighbor lady was yelling at her kids past 11:00 at night

) the kids were looking forward to swimming, but the pool didn't get opened

parking is absolutely awful

parking

the sauna and the pool were free parking

booked the property expecting an operational pool

lack of parking

no indoor pool for kids

i have 2 kids and they can get loud

the pool was to cold for the kids

apple and oranges, pastries, and oatmeal & raisin bars, also kids size juices

my neighbors had kids and it would definitely get loud at times with the crying and screaming

shame the kids couldn t be in the infinity pool with a view but not a big deal.

pool was only available to adults but never saw an adult use it and would have been great for kids to have access

the family pool was plain and simole and loud with little kids

only negative for the stay was that we did find a kids small sock under an arm chair in our bedroom, made us

wasn't aware that my kids couldn't swim in the infinity pool until we checked in

the rooms were spacious and the heated pool was loved by the kids

my kids couldn t swim since there were restrictions with only one reservation per hour

kitchen had everything you need even a dishwasher felt very home like great expecially with kids

liked havinging separate bedrooms from the kids

the pool was closed in june

rented hotel for a rest day during vacation hoping to let the kids swim and the pools were both out of order

myself and our kids were very uncomfortable too

service was great! rooms were clean. kids loved the indoor and outdoor pool!!

the kids loved the indoor pool

son loved the pool and we loved the hot tub

pool, no hot tub and no any other facilities for kids

s clean and nearby to the lost island mini golf course and adventure park , kids can play

people running around-yelling at kids

laundry facility free use to guests

the best part - the 'breakfast lady'

i like the upper patio off the pool area so i could sit outside and still see my kids in the pool

picked this hotel because it had a pool for my kids to swim

i brought my greatgrand kids to see their grandmother and we were gone most of the time

kids to pool and there were no towels provided to dry off but was able to request towel at front

security or a guy asking my kids what room they are in and they need to go back

we have kids so we always use the indoor pool

kids were hoping for pool time

with 2 little kids that was a bummer

were next to a few kids that had their own room so there were a few times you could hear them hitting walls or

the pool was freezing and there was so much chlorine that my kids eyes where burning and red.

my kids enjoyed the pool.

the beds were very comfortable and my kids had a ton of fun in the pool!

everything, location, breakfast, goodcomfortable stay, pool clean and kids loved it,

ud83dude31 the room needs more cleaning, no high chair for kids

us book an additional night and an older lady that works nights is absolutely incredible and my kids loved her

staff was great. rooms clean and great for kids

kids loved the pool and arcade room

the kids were playing and adults drinking during the complimentary reception, such a delight

they had omelette station and my kids had pancakes made

but the kids beverages still free and unlimited

clean, the kids loved the pool since it had a water slide. rooms were nice and comfy.

very clean, kids loved the pool area with the water slide!

pool was really fun for my kids they enjoyed it, if you ever visit colorado springs i recommend this hotel

kids loved the waterslide

noisy neighbors with loud kids next door...late in the evening.