front desk late at night because it sounded like kids running and making loud noise

the activities offered in the gym looked great for kids

only two entrances in the front and most parking was in the back

it felt like we were in a small apartment with a big kitchen

made it to breakfast on time

super comfy beds. clean and quite even with a lot of families with kids staying in the hotel

luckily kids don't care and our son still had a blast so that's all that matters

the kids loved the pool and breakfast

parking lot was a sheet of ice with no sand or anything thrown down

we used the pool and it was in great shape

didn t replace the coffee in the room or make the beds but that was very minor and we have 3 kids

nice new hotel property. good location with nice breakfast. friendly staff.

breakfast needs bacon. that is it. everything else was perfect.

that over looked the breakfast was grear she kept the area clean and full besides smiling and offering

breakfast was kinda skimpy

clean, rooms were big, breakfast was good, easy to find, lots nearby and kids enjoyed the pool.

in the room a couple of doors where my room was located, did not control their kids

pool and hot tub was a hit with the kids! breakfast was typical but good. bed was comfortable.

me & my kids we always wear masks

asked for a quiet room and they placed us next to a room with screaming kids til after midnight and another room

the kids enjoyed the pool

too hot to sit and watch kids play in pool for more than 15 minutes

the view of the water, the outdoor area by the bar was very nice and relaxing.

no room service

free shuttle from my 5:40 am flight! clean facilities and very helpful front desk

more than customer satisfaction service, they made sure that we had the best stay and the kids would enjoy

my kids and i got snacks at the gift shop

walked up and down from room with all our bags and kids

the kids really liked it

my kids had to swim in the dark, wasn't very many lights outside

contental breakfast was great, even the kids went back for seconds.

pool open only until 10pm with late arrival kids could not use it and

which is little fault of the hotel, although i would like to suggest, when having families with kids/ teens

not hotel's fault, but kids in for baseball tournament kept me up pretty much all night.

five rooms--no glitches great shuttle service friendly reception quiet (even though tons of kids were milling

we had kids playing in the hall at 9am for about an hour

we told him and he upgraded us to a suite and really went the extra mile, gave my kids free waters and fruit

my kids loved the pool

much noise with other parents letting their kids runnning around after midnight when i trying to

being next to the pool i was in 108 all i heard was kids playing and screaming all day

and saturday night there were kids running up and down the hallway screaming until well after 1 in the

that's all my kids wanted

one night we had kids yelling in the hallway

the pool was awesome for the kids

the pool was filled with rowdy high school kids playing football, who didn't cease when i entered

i had to cover the clock with a pillow because it was like a night light in a kids room

nice room good breakfast

free breakfast

netflix, amazing breakfast, helpful friendly staff, great location, airport shuttle, clean warm pool, great

the only thing that we didn t care for about the property is the fact that it is pet friendly.

we had 2 adults and 2 kids i had to pay for the 16 year old and the 12 year old did eat free

my kids however did as well as other guests who decided to not spend much or any time in the pool

kids eat free

nice restaurant with free kids meals

pool is small with no seating for adults to watch kids

the pool was too chilly for me but my kids played in it.

the staff was very friendly and we loved our room. great place to take your kids!

kids were mad pool was not open.

our kids also loved the pool and were excited about the entire experience

i got two rooms because of the amount of kids i have

the kids were chasing each other down the halls and yelling and every once and a while a parent/adult

checked into this room because i had to pick up my wife and kids from the airport and it was a late flight; i

it's my family and i with kids i feel like giving us a room on the bottom floor would help so we don't feel like

dog barking kids running at midnight in the room above.

wasn't a handicap bar in the bathroom and the bed was so high my elderly mother really struggled to get into

also we were traveling with kids and someone complained about 'noise', like they are kids they maybe a

the kids enjoyed the pool

didn't like that ppl had big dogs with no leash on them my kids had to run back in there room because someone

we had a suite room so the kids loved having a mini kitchen because we were able to make popcorn

neighbor across hall upset with the kids coming in and out and talking too loudly

the kids loved the indoor/outdoor pool and hot tub

location was great and the kids loved the pool

we were in the middle of nowhere without signal with our kids

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

my kids love the indoor/outdoor pool

the hotel was clean, the kids liked the pool and the staff were friendly.

kind of bummed that my kids didn t get to swim because of it being overcrowded

but the tv is really dated and the channels can be more kid friendly as i was with my 2 younger kids

great restaurants and playground for kids to play

although there were families with lots of kids, it was amazingly quiet

my kids got regular pizza and i was able to eat; he took the time to listen to me and empathize

they were very acamadating. they got us right to our room. our kids loved the elevators.

noisy kids

we came as a large group with over 20 adults and over 20 kids

with 2 small kids trying to sleep that was not good for us

my kids actually found food and medication on the floor in the room

the toilet paper rolls are too far from the toilet especially for kids

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take

we drove 5 hours, got there late, and all the kids wanted to do was swim

could have just been from the kids in it but not sure

close enough to the airport. reasonably priced. kids loved the pool.

kids were very disappointed

we arrived with two kids under 5 at 11pm and couldn t or wanted to waste time one requesting another room

pool too deep for kids to play and no hot tub

the pool area and basketball court was great for kids

kinda think if parents have unruly kids

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room

perfect for our kids

breakfast attendant was wonderful and so pleasant

nice, clean room. accommodated our pups. nice pool.

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

no swimming pool for the kids but they were ok without it

elevator i had 4 kids and luggage that i had to lug up stairs

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

parking,booking

plenty of space and things for kids to do

i loved having the extra room space and the kitchen helped when bringing kids along

kids soccer team was staying and running halls but the staff was able to control the volume level

not a huge deal but i didn't love it when my kids were taking baths

also the rooms are big, the downside is you could here kids running all around above

loved the friendly staff and all the abomination they had. especially with having kids!

clean, friendly staff, good breakfast

breakfast: eggs, english muffin, toaster, coffee, waffles and yogurt with toppings were exceptional

had the train out at 6am so didn t get your breakfast

the breakfast was mediocre, but it was better than our experience in durango s fairfield inn

kids kept opening the side door and there was at least 20 unsupervised kids in the pool while their

everything was as expected and very nice. clean and fresh. kids had a good time.

loud kids running in the hallway

the lady that worked in the kitchen was talking about our kids and it was very unprofessional

kids or somebody running around in the room over us was also annoying since it was after 11 pm

kids were supposed to be out of the pool by 10

there were multiple kids from a room across the hall running up and down the hall

also the pool had to much chlorine in it which made it hard for my kids to breath after a while, which put a

my kids loved the waffles

was a group of teenage - maybe highshool kids staying there

they allowed kids to ride scooters up and down the hallway also while the adults yelled down the hallway at

they had set up a pop up kids bracelet making station which was a nice activity, our kids enjoyed the arcade

lights would not turn off so our kids had to sleep with all the lights on

just so those of us that didn't bring kids could have just adult time

it would be nice if there was a little more separation from the adults and the kids

room was wonderful, kids had plenty of space to run around

were also noise issues at night, around 9-10pm, because hotel staff assumed all the families with kids needed

was closed for construction so we didn't swim the day we arrived like we wanted to but then i saw kids in there

kids running up and down in halls and room above us

recent pool experience was not good - my grandkids are 6 & 8, kids that were in there with them were between 1

that works is awesome, with hundreds of kids running all over the place you would think to find a bit of a mess

in the hotel is specialized making sure the kids have a good time

yep we quested our birthday girl visited the spa and the kids danced and did story time

very clean, friendly & kids loved it!

facility was very clean, staff were super friendly and great with kids

one of my kids got scalded trying to shower

my kids liked the pool..

it was just a escape from home to watch the superbowl without the kids interrupting us

bed was comfortable. they have a pool that the kids enjoyed.

dirty room , tv didnt work, had drug bust in room next to mine when my kids were with me.

was good except the pool was not working and the kids were not happy and we wanted the hot tub and it wasn t

no pool for my kids

there were obviously a lot of kids on the fourth floor because we were woke up every morning between 3 am and

kids were upset

kids running around

should have a sign that says the pool is salt water we didnt know and my kids and i stopped swimming because we

breakfast was excellent. the kids enjoyed the pool.

put on the local news, or a kids channel having on any overly political trash is the last thing i want to see

breakfast buffet could have been better.

salt water heated pool, delicious breakfast, comfy bed, jacuzzi in the room.

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

breakfast and decaf coffee available upon request

wish there had been a bike in the fitness center.

the hotel setup, the kitchens in the rooms were so nice

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

the hot tub looked a little grey maybe from not cleaning and lots of kids being in it

to have the snack bar/market down in the lobby with a wide range of food and drink for the kids to raid and the

no breakfast buffet for kids

partying all night with kids running above us

i was afraid to stay there with my kids, yet i had to pay $100 to cancel my booking

a key to a room who had guest already in it then findly got to lay down after a long day they put kids over us

however, there were several families in the hotel too and having kids myself, i wouldn't want them to have to

booked 2 rooms for 4 adults and 3 children and when we arrived they only had 1 room with 1 bed

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

pool friendly good breakfast

wifi was speedy

have stayed multiple times as it's near home but away enough when we need a weekend away from the kids without

and rushed my family out of the hotel, mind you at the time it was just my fiance with our three kids

we had to shower ourselves and small kids in cold water (was 105 heat index all day and showering was a must)

room was clean, gym was incredible for a hotel

pool water smelled dirty. room was worn with chips in paint, dirty rug in room

planned to use the pullout bed for kids but there were no linens anywhere in the room, it was late so we all

it had gym and pool fun for the kids

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

the breakfast they actually had a chef and cooked amazing breakfast tacos and real eggs

very clean. great breakfast and great location

my teenage kids in adjacent room experienced the same issue

breakfast offers a lovely menu of fun, quirky things, but nothing for kids so we had to go elsewhere

pet fee is the most expensive one i have paid, and i wish they covered your parking costs

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

for my kids to do

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

hard to find program for the kids here

you should allow kids at your hotel.

then the breakfast excellent so close to the convention you can walk and ride the train for free

staff were friendly and helpful, especially the chef in charge of breakfast

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

very clean, great breakfast, whitney was so friendly!

didn't have time to check out the gym

very noisy, kids ru ming around hotel late night and very loud.

the pool was extremely cold. kids were bummed

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

i love the location! we bring our kids here to have a staycation! they enjoy it!

pool closed too early 11pm-12am close would be better for later night swims for older kids.

i traveled with kids so couldn't enjoy the bar

not kid friendly but would do it again without the kids

loved location, friendly staff excellent cheesecake and breakfast

the hotel seems to be very pet-friendly, beware that there are very few grassy spots in the immediate area to

we were just informed wrong about the breakfast times on weekends

we had a large family group and gathered at the far end of the room that the bar was

the bar was nice but would have more convenient if it was open later

there was an adequate gym

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

wifi was not working the first day i was there

no room service, nickel and dime you rooms were pretty noisy.

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

room service dine in options

lots of kids around with a conference but it wasn't that big of a deal.

hotel was short staffed, no linens for the pull out mattress for the kids and their were stains

the hotel had booked a very large group of kids to stay which meant facilities like the pool and even the lifts

my children's breakfast meals were not included.

we were looking for laundry facilities in the hotel and there was none.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

nighthawk bar with live music awesome

the tall, thin gentleman working in the bar was extremely friendly and fast at service

the coffee bar seemed under staffed each morning which created a slow start to the morning.

i was woken up by the kids at 6 in the morning

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

the candy in the room, we had to hide it from the kids.

from early check in to checking out the staff was exceptional

no room service even tho it s advertised that there is 24 hour food room service

as always kids love a pool :)

worst problem was 3 kids followed me back to the hotel yelling at me

twic for morning room service, said they were busy and would call us back

short staff and no room service due to quarantine so understandable.

over priced room service

he even helped us arrange details to make our trip special for the kids

pool and jacuzzi was way over packed with kids

the kids that was running around knocking on the hotel's door and being very disrespectful

also, it would be nice if the pool stayed open later for just adults to relax without screaming kids

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to

due to covid the breakfast options were limited but there was still breakfast provided.

didn t eat breakfast location was great

pool

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their

really nice room, gym was also nice. cocktail at bar was nice when it was open.

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

the kids loved the indoor pool and free breakfasts

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with everyone

also one day there were no cookies baked and the kids were expecting them

she was so sweet to my kids and helped us with the pancake machine

it totally ruined our plans for celebrating the kc chief s super bowl parade with our kids, a waste of $200

room and staff were awesome! breakfast great!

the location was perfect and breakfast was nice

breakfast was better than what most hotel offer