i complained to the staff they had two security guards but the kids just ram from them

i visited there in october breakfast was free now only kids are free with paying adult

the door was not sound proof, kids were running and screaming on the hallway.

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

the pool was under renovation during the summer.

there were some loud kids running over top of us. that was the only downside.

we waited to go in hot tub and finally just went in with the kids

i have kids, i specifically wanted to stay at a hotel with a pool for them

high cost for parking and lack of parking on the street all the little kids hogging the hot

the kids enjoyed the living area

my kids and l loved staying here and the location was excellent though we primarily

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone

location it was colorful and looked like something for kids

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground

the rooms was clean and the pool was as well and my kids had fun

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

worked well for us visiting our kids and grandkids

lack of on premise parking. open shower/no tub. no bumpers for the kids

the hotel had a gym. the staff was friendly.

and my kids loved the pool

we stay at a hotel we always make sure that there is a pool because that is a must for my kids

by that time my kids were already asleep

we vary of choice at breakfast

they have good and delicious breakfast too

hotel is excellent for parents visiting their students kids in upenn

the area is on a college campus and thus, you may encounter loud college kids like i did

the hotel bar closed at 10:30pm

no laundry room and valet parking only

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

water s pool was very cold, it s impossible to swim with my kids.

weekend i was there they had a gathering for a children s hockey team these kids were carrying on playing

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where

and kids and teens playing football in the hall way hitting doors with the ball and screaming

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

location was great . small want to my kids schools, drexel and upenn

we really enjoyed the fact that hotel is pet friendly

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small

service didn t have room cleaned by 4pm both days, had to cancel room service both days even though i was gone

pet relief area

i wanted to take my kids swimming but we could only stay a half hour, the water was way to

great kids love it

sooo if the kids got n the water they would ve gotten sick

the kids were unsupervised in the pool and

airport shuttle - large room - store in reception open till 2am

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

another major plus, the hotel is pet friendly

both times i ordered room service it was delivered without silverware

breakfast - limited choices, juice machine stopped working before the kids served themselves 2- poor wifi access

were guests in the hotel that had kids up at one in the morning, running in the halls and screaming

my kids were very happy to have free and fast wifi

my kids enjoyed the pull out couch

we came for a funeral with family and kids and you can smell the smoke everywhere

but if i had to stay for couple of days with a 1 year old kid that would be a problem as kids need more milk

how well everything was ran and well clean, and breakfast was amazing the kids loved it

loud kids ,up late.

wouldn't have bothered just me but i had kids along

little kids running at night

there were a bunch of loud and unruly kids in the lobby area

it was kind of gross but by the time we realized it, it was late and with 2 small kids we just went to bed and

with kids, that's not workable

the gym and pool

nice pool, good breakfast (for a fee), and overall clean room

the bed wasnt comfortable, there were kids in the level making noise until late

was not working wifi was not working and i couldn't use the kids dvd player or game to watch movies cause the

you could easily enjoy even with kids running around

will not bring wife and kids a mile from this place

had to pay for car park and we only wanted cereals and milk for kids and that was extra

for some reason they put us in a room for only two people and had our kids sleep on an air

many kids running around the lobby making a lot of noise

was no food at the bar and the walls were paper thin so we heard kids running up and down the halls the whole

way on 5th floor did not have a fresh smell kids was playing in hallway tv in doc nog play basic channels room

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

kids running around nocking on the doors late at nite and making noise in the hall way

thinking of e of my kids fall off the bed

the kids running around pretty much

my kids love it nice place friendly people to meet

to many kids in the pool

we all (2 adults and 3 kids) enjoyed ourselves

one queen bed for kids in the front area and a king size bed in a bedroom

finally, there should be a reduced breakfast rate for kids up to 10/12 years (currently under 5 yr old eat free

the room was comfy the kids enjoy it

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting

never got back to me so we ended up having to carry all the luggage down to check-out with two kids in hand (2

pool was closedud83dude1fi had my kids with me and they were definitely disappointed and so was i

staff was very friendly the kids had fun no complaints the price was awesome i will come back here again so nice

the pool wasn't working hasn't been since 2020,no microwave,not a place for kids n mom

kids stay free here, so the pool was full from one end to the other with screaming kids not really

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

my girls and i loved the pool it was clean and the water was a comfortable temperature always.

at this hotel but will not be our last, the front desk staff was very friendly and professional , breakfast was

breakfast was good, not great but it was exactly what i expected.

loved kitchenette with utensils, plates, even salt and pepper

do not consume the alcoholic mini bar items

the gym is located on this level and is incredible

nice boutique hotel attached to a high end gym/social club in philadelphia

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

we travel a ton for kids' activities and this was by far the quietest and nicest we have found

fitness ,the only thing i despised was they put me on the 11 floor other guest was making they kids so much

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late

the room and gym were great. the staff were polite and helpful.

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late

i had to use stairs because there was no elevator with 2 kids and my luggage

he fetched water bottles for my kids and made suggestions for take out

it is always good to provide that kind rooms travelers who are having kids

the gym was very good

i had to use stairs because there was no elevator with 2 kids and my luggage

nothing the room was dirty. it s was a lot of kids riding bikes and yelling all night long

cars in the parking lot up on jacks, kids yelling, questionable activity,it felt extremely unsafe

the wi-fi signal is very weak to the point i had to purchase a home wi-fi box just so my wife and kids could

scared my kids to death

s*** in there and they was up on the prices to no reason roaches and spiders in 30 can't have my kids around

they have a huge treasure chest for kids to pick out toys when you walk in

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

the spa messed up the facial requested.

the salt water pool comfortable bed cherry staff

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

had kids trying to open our door 3 times during the evening

kids slamming doors playing in hall (rm415) at 6:30 am

had mold, everything stink, and nobody spoke english and also it's super loud at night time kids running around

asking room no smoking because i have 4 years old kids at midnight our room smell marijuana so strong make us

a group a kids making noise in the hallway late at

as a solo traveler, the room was adequate in size. two people would be cozy. kids no thanks!

didn t realize how small the room would be, or that there was a swinging rooftop bar for kids

noise due to kids congregating in the hallways.

the room, the staff, the gym and the location

the restaurants within the hotel serves delicious food and the rooftop bar had good vibes

mini bar refrigerator was broken so there was no ice

our son s bar mitzvah across the street from the hotel

views are amazing rooms very comfortable sky bar and restaurant amazing too location is perfect

room service was wonderful and delicious

everything. staff were helpful, the room was amazing and the pool incredible.

pool was great for the kids

room (we had a suite), more than enough space for 2 adults and 2 kids indoor pool was a lot of fun and a great

location, kids play room, hotel staff

pool excellent, kids loved it, very clean and well kept

took over 1 hour to get them - when we have 2 kids

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

convenient location. garage parking especially during bad weather.

ice machine was across the hall, gym and door for next hall so i heard doors slamming closed in the later night

could not sign on to wifi. no instructions on how to use the tv

the bar was closed on a friday and sat night. the resturaunt was also not open.

our kids love the park and it's convenient getting to shopping, dining and

comfortable living room, well stocked kitchen. great location. friendly staff.

big suite, spotlessly clean, well furnished with all amenties, well-equipped kitchen

as a hotel i would have preferred more amenities (room service/late night food availability)

kitchen, living room and dining room

for families that travel with kids both of these issues seem to be inconvenient for

i just pushed it all down myself and he did apologize then and offered my kids a complementary bag of chips

it was perfect for a little getaway and the kids loved the pool.

the room is neat and spacious..breakfast was great from the kids.

at the hotel was friendly and welcoming and the pool was not the biggest but it was nice and the kids enjoyed

, staff was nice ,, service was great rooms clean my kids had an amazing time

kids were running up and down the hallway through the night

stay was nice family and children,enjoy their self heated pool was a plus for the kids

soccer team venue, with kids running through halls and lobby at all hours with no supervision

amazing free shuttle staffed by great drivers perfect if the airport is your destination in the early

kids running all over the lobby, kids climbing outside tree

walking distance to great restaurants, mcdonalds is even around the corner for the kids

i was very comfortable with my kids there

we also request a room for 4 people ( 2 adults and 2 kids), but our room has only one bed and the sofa was

ordered in-room dinner for the kids

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

stayed at sofitel for our first getaway from the kids

kids running back and forth in the morning and no hotel staff came up to address it

the quiet time for a date weekend away from the kids

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

gym was ok

i m not going to lie, i had lower expectations for room service but it was so good that i could only think

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

i would've booked a king suite just to have a separate room from the kids.

kids were able to sleep on the pull out couch and have their own t

great for our family of four with 2 young kids

thin walls. 9pm noise complaint over 3 kids talking a little loud

the power went out at my house so we needed a room to keep the kids sane

the gym was full of wet kids playing around, the parking valet is too expensive!

the pool was not available so the kids were upset but we were given free wifi to cheer them up

also had young kids hanging out in the exercise room misusing the equipment and playing around

kids n adults running n staff did nothing

our waiter at breakfast was amazing and great with our kids

kitchen was equipped with everything, just remember to bring your own seasoning if you plan on

the gym of th building was closed during my whole stay.

would be even better with more towel rails in the bathroom and a sauna or steam room in the gym

very roomy and comfortable with a small kitchen and living area and a washer and dryer

fully stocked kitchen with utensils and plates was a godsend

no spa late night

the lobby was really busy, and i didn t get to enjoy the pool.

room service exceptional

hotel - clean and comfortable (beds and bed linen was lovely) robes in the room were nice good gym

its a great getaway especially with the heated pool thats my favorite part

the room was relatively large with extras i wasn t expecting like a kitchen

loved the no questions asked early check in and very functional workspace in the room

beautiful and new, fantastic gym, well kept and stylish, yet simple

gym was better than most hotel chains

enjoyed the spacious suite with the kitchen, as well as the gym, breakfast and central location

had to pay for wifi where at most hotels in the area it's free

lobby area was nice with a bar and lounge area

we were forced to order room service after 10:30 pm and could not eat at the bar (where we wanted to hang out

comp breakfast

so pet friendly! nicest staff. great stay! thank you!

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

the pool hours did not meet my expectations. no fun for the kids

kids could not use the poor because it's a private club and only has certain days of the week the

this hotel because it had a pool and so i could take my kids to the pool

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great

we had to wait 3 hours before the kids bed (sofa) was made

room service (cleaning service) is not up to the ritz level

loved the location and food and drinks in the lobby bar would great

breakfast in club lounge was excellent

family stayed for two nights with two kids (3&5)

it was definitely comfortable enough for two adults and two kids to spend the night

the staff was super helpful, and the restaurant worked great for a meal with my three kids

the kids were very nervous to walk outside the hotel

wifi terrible, mediocre breakfast

we will be chosing this place for when we come back to the city with our kids

we will be chosing this place for when we come back to the city with our kids

were not advised of the early check in fee of $75

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in

told my dog couldn t stay in the room by himself at a pet friendly hotel that i ve stayed at at least 5

former (south and northeast) philadelphia resident making a brief visit to town with kids

the breakfast is good but lacking selections for kids- they did have cereal

we had to all go downstairs and then go back up because i couldn t leave my kids

the water - the shower products were in very flimsy pump bottles that were difficult to use - my kids were in

i also heard kids running in the hall way

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since

started again at 1 am and woke the entire family up and no one could sleep, including my 2 kids

the room was small for a 2 adults and 2 kids

no service for the logage, very hard when you have 2 little kids

nice facilities, good location! stayed with kids.

my kids and there day was putting together a puzzle they bought at the franklin institute

my kids love the fresh pancake machines with sausage and hot choc

kids were content with breakfast. enjoyed the coffee and items to put it in.

you re a family with young kids, it s not the calmest location

room located right over pool and kids were in there quite early

she was still there when we returned from the show and excitedly asked the kids how it was

complimentary breakfast

the staff was great, good breakfast and the bar and restaurant staff was great

clean, quiet room with courteous staff and excellent breakfast.

internet / wifi is poor

kids had a great time in the pool and the hot tub

i love the long pool hours it gave me a chance to take the kids after a nap

my kids and i plan to come more

kids weren't with a responsible adult at the pool

it no longer has a pool but the site pictures were not updated. kids were disappointed.

went to the pool and it was full couldn t get in too many kids

too many screaming kids at the pool

kids loved the indoor pool

unknowingly picked a very busy weekend so there were kids everywhere

room & likely to be crowded depending on when you visit, small and again, pretty overpriced - kids played a few

my kids thinking it was a pool on the 5th due to the advertised signs in the hotel

when i decided to take my kids, staff told me it was shutdown for

the facility was filled with loud kids

the kids in the room next to me were extremely loud even after multiple

room service breakfast was prompt and delicious

a place for kids to play but no room to swim

the indoor swimming pool is smaller than the one on the picture. the pool is for kids.

we were traveling with two kids and they allowed for early check in since our room was ready, which actually

kids had fun in indoor pool

little sister had a sleep over so there were like 6 kids under 5 they complained about us bagging up the trash

the bar area is nice and they also have on site parking (although you can self park around the corner

gym was nice

the staff was very friendly and the wifi was fast.

bar and restaurant that was open and inviting space (not dark or clubby feel)

i m couldn t connect to the wifi

too many kids hanging around outside

despite the heating, my 2 of my kids had cold air on their throat during the night

clean, comfortable, and friendly staff. our kids liked it too.

kids running up and down the hall

there was a bunch of kids and teenagers staying that were running around the corridors, being loud and disruptive

kids breakfast small scoop of eggs, 1 sausage patty, 2 mini waffles which came cold cost $36

there were college age kids on our floor playing in the hallways and being incredibly loud

wifi was good

downstairs bar is open until 11pm

on the morning i checked out, i need the luggage cart, and a hotel employee took it to transport laundry supplies

were to soft got flat to fast pool had to much chlorine kids got sick no turkey products for

pool was shallow and warm (good for kids)

there is no contenital breakfast . aswell as a very small pool that had kids running everywhere.

no where on website does it say that, so kids were disappointed

kids running in the hallways was a problem