Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
very helpful manager, nice room mit a/c and hammock, pool area nice and clean
the kitchen is great (especially the free coffee), pool and hang out areas are also lovely
the room was clean, so were the bathroom and the kitchen
:) the common kitchen is well equipped and the common areas are very enjoyable (sofas to chill, big dining
i also liked the communal space and kitchen, and my favourite part was sparrow, the friendly cat, who immediately
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
very family friendly, lots of small kids to entertain the kids by the pool
plan on bringing kids and grandkids
the pool was ok but very cloudy and lots of kids running around.
great for kids
loud speakers for kids games munch too loud
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
breakfast buffet unfortunately was nothing spectacular
thought the breakfast buffet was very good
breakfast was good
hotel with the most beautiful swimming pool area and close proximity to the ocean
we booked this hotel with the intention of doing breakfast/lunch and some cocktails in it during the day and
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
if we bring kids next time, i wouldn't want our kids playing there
hotel is more for families with kids rather than couple or group of friends
food at the pool restaurant is poor - avoid, so are the drinks
busy noisy pool.
pool chairs always
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids loved the property & diving into the
ended up buying an extra room for my teenage kids so we weren't sleeping on top of each other
it s a pool, kids play at the pool
ended up buying an extra room for my teenage kids so we weren't sleeping on top of each other
great pool and bar area, clean rooms, roomy bathrooms
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
in hallway outside of room but no wifi in the room
vista should provide towels for their pool. pleasant place. .
large, clean rooms, plenty of hot water, strong aircon, and good wifi
the wifi worked fine and there was a small fridge in the room
comfortable rooms, daily cleaning, fun community pool, beautiful views, and a/c works great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
also i think the facilities are basic for what you pay - pool is a kids pool almost and definitely under sized
cant wait to come back with the kids next time
also i think the facilities are basic for what you pay - pool is a kids pool almost and definitely under sized
wifi was very sketchy
staff was fantastic, breakfast excellent, pool was stellar and the view sitting at the pool was wonderful
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare
wonderful clean non chlorinated pool great seating area very
staff was very nice rooms are clean and has a nice little pool area
nice pool and filling breakfast.
beautiful garden with big swimming pool in the middle of the centre of cozumel
the pool area was nice
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
water blurry, no one used it not even the kids there
small and the operation of the television set is not straightforward especially if you have young kids who just
it was a nice spot to have your coffee in the morning and the kids still enjoyed to hang out in the pool at
definitely a safety issue when traveling with kids and i would recommend replacing with higher rail pool had
pool, for kids i think
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
slippery floor (looks like oil), our kids felt couple of times, us as well
in lobby and not at all a place to relax or swim it s just for looks and filled with babies and kids
view from the pool area, warm pool, great location
great wifi
no parking, no pool,on premise and had to walk to the sister hotels for breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
water fountain nearby for kids to play
you don t add money to order eggs at the breakfast- you won t have any protein
--- the breakfast at the sister hotel casa mexicana was one of the best i had in my visit to cozumel, the
it has a kitchenette but not really anything to cook with.
wish there were a few more dishes in the kitchenette, and maybe some dish soap
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wifi works excellent and is fast
the pool area is very comfortable and enjoyable
very well run small new great staff clean comfortable beds ice in lobby convenient rooftop pool
and lovely staff perfect location the rooftop pool was great i believe they plan on putting a bar up there which
the rooftop bar was not open, which would make it even better.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
couples doing inappropriate things without closing windows, not safe for family and kids
small but great pool with sunloungers and resident iguana
the swiming pool is very small.
private space with a small pool to cool down in after a day at the beach
day beds and splash pool were perfect
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
the staff was super helpful. it was close to a supermarket which it help us a lot with 3 kids
my kids were in heaven
free parking inside
clean room big and comfortable bed good wifi connection calm place
breakfast, pool, away from tourists
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
we heard kids in the hallway for hours and the crying baby next door kept us awake
too noisy, could hear music and kids screaming after 11pm
great location, amazing rooftop pool. the breakfast was always delicious !!!
sight parking, great central location, delicious breakfast, friendly staff, beautiful rooftop pool area
location and great service with a great breakfast and friendly staff great rooftop pool with good views of the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, On-Site Childcare
dirty pool, tv not working, bathroom was gross, room smelled.
terrible wifi
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
also we only had room service once we explicitly asked for it
the wifi, tv, ac, shower all worked well
bar in the hotel and breakfast was only $3 and delicious
the wifi is hit and miss and the water pressure in the shower on the third floor is quite low.
attention to detail, the bar area, breakfast area, roof top with view and pool, the privacy getting in and out
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
paulina, monica and fellow at (breakfast) bar were extremely nice and caring to make everything was perfect
wifi signal very weak wherever you go, even if sat next to router and food in the bar/cafe needs a
nice staff who help us with renting a scooter and also with some laundry
easy parking at front and in hotel grounds, plus extended breakfast hours.
the restaurant never seemed to be working, they can t call a cab for you, there s no room service, there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
unfortunately had noisy neighbors kids that were screaming a lot
it s not a kiddie hotel; and there weren t any kids around for them to entertain
the pool is incredible, it's the perfect spot to watch the sun go down
every room with a sea view has a pool and snack bar on the first floor and undercover secure parking
the snack bar made excellent drinks and food, and the restaurant attached to the hotel had the best food we
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
nice pool for rest after racing and surfing, quality food at anytime
the only thing i can think of is that the pool was a little cool.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the bridge over the busy road was practical, but might be dangerous for kids
the pool was nice as well as happy hour each evening
there is a private area in front (a few steps from the pool and restaurant) where you can swim with a lot of
the private beach and the really pleasant and friendly wait staff at the bar
perfect area easy pick up for diving! great pool and staff! luis and santos was the best!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
little beach for the kids
they need more varieties of food especially for kids
last and least, please include a kids' club lunch time, so that the parents don't need to look at the time all
they have continuous activities for the kids
kids are not allowed in their dinner restaurants, men are not allowed in dinning hall (breakfast,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
only hot tub is in family area and doubles as snorkel training area for kids
limiting four guests in a room with two double beds posed an inconvenience for families with two kids
so good for kids to explore and staff were amazing
my kids got bitten at night though i haven t seen any mosquito in the room
access to the sea, nice swimming pool, particularly for kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
variety of water sports offered on property and we rented a jet ski, which was easy and fun with kids
kids were happy to roam the resort safely
a little quiet at night for keeping kids entertained
my kids made a bunch of friends and really enjoyed the facilities
hot tub has notice that it s adults only, yet kids were in there with their floaties splashing around - not
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
also the buggy excursion was not good and a quite unsafe for me and my kids
we could never get in the pool because it was usually full of kids
breakfast at their neigbour-hotel fiesta americana was ok but if i book a boutique hotel for 500 $
suggestions for improvement would be to re-tile the explorean pool
bar closes at 10 and no room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
we stressed a bit with the kids and beach towels/keys because of very high fees for losing anything
the kids enjoyed the two pools
kids loved it
the kids enjoyed the two pools
breakfast was good, but the other food was just ok.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
the kids club was great and is available to play and do crafts from 10 am to 1 pm and then they do pool
room was just right for our family of 4 (kids 17, 14)
this a family resort with a lot of screaming kids at the pool. not great for couples
the resort provided food and drinks at all opportunities, including room service, free mini bar, and coffee
can complain about the sound of the parties during night because all the rooms are faced to the pool area where
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
wasn t able to accommodate the rooms being next to each other while i was traveling with my kids
the view is amazing, clean water and a great kids club
waiting for dinner more than one hour with two small kids is not fun
the beach was amazing, loved snorkeling with my kids
the pool area is small but nicely designed and easy to oversee, which worked well for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
families with kids will really enjoy this place as long as they are willing to go out and enjoy some of the
comfortable beds and lovely pools. also great beach for snorkelling with young kids
there are several pools as well, so plenty of places for kids and adults to play and relax
perfect spot to sit if you have little kids
it s a place to go with kids and family
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
also, when leaving we noticed they had activities for kids at the kids club which we weren't informed about
the beach, super beautiful and calm, a nice place to go with kids
my kids are 12 and loved it here
with a ocean view was for adults only, so if you have a kid or a teenager you only can use the kids pool, far
lots of activities for kids and very family
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
kids activities are well organized
i took my kids to the kids club and when i picked them up they were watching youtube
we were a family of seven- 3 kids and 4 adults
the pool is so tiny you don't get to separate the adults (most of them pretty drunk) from the kids so it's just
the only restaurant available for breakfast and lunch was the buffet or room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the layout is incredible. it has a place for kids to play, a place for adults, beach access.
kids club was closed and there was no prior notice
kids zone is great and safe
especially for kids
not a lot for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
we love kids but in our opinion the time could have been reduced without speakers shouting the hole day
my kids adored him
on the last floor above us there was a family with kids running until 1am, making a lot of noise
the coatis were the absolute hit with the kids
the beach is like paradise and there are kayaks for free, organized diving tours, animations for kids and adults
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
this hotel offers great service and excellent buffet breakfast. will definitely return!
we used the spa for a swedish massage, it was amazing
we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and
was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every
it was good to be 15 mins walk from town it meant it was quiet and peaceful and the view from the pool of the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the kids here were plentiful, but thankfully they were all well behaved
next door has bigger and more facilities and that can come in useful: there tennis court and more kids stuff
our kids loved it, me and my husband loved it and will be definitely come back here
main reason i chose palmaia was because it was closer to playa del carmen, it was very kids friendly and also
close to $200 extra per day for a 2 year old (who doesn't eat much at all and cannot use the kids club as it's
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
im single so lots of kids but had adault pool so no big deal
pillows can be better, in the pool of the kids has a two step, that in the night don't have lights and its a
i mean the pools are perfect for the kids, they are not dangerous, but i feel more comfortable with life guard
staffs are so friendly and helpful, good activities for kids, a good show every night, zumba, good vibes and
too many kids in the regular pool and not in the kids pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool,horrible room that they wouldn't change,jackhammering till 2am 3 nights in a row from
pool is to shallow for adult use. entertainment staff, food and service is a top notch.
breakfast buffets is good just the lunch and dinner buffet are no so good as expected needs more or
great pool area, very good restaurants, great staff. nice rooms
pool volleyball games were great fun and got us talking to other guests
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool
the pool is small but nice and refreshing
room cleaning every day was good wish the pool looked a little cleaner maybe it was the rain
small shallow pool
center of everything, excellent pool, 20 meters from the ocean. all was ecellent.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
next time with my kids
two pools felt heated one with a swim up bar and kids section
was a lack of activities for kids and adults during our stay - even though they were advertised
to many kids on the pool where the bar is.
beach is very nice and kids friendly
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
noticed outside around pool was never cleaned booked through booking
let a guest play boom box like music by the pool till 4am and after
pool
big room, water in the pool was warm, great ac and nice staff.
we asked if we could leave bags and swim in pool in the afternoon as we had a late flight it was no problem
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
be better if they can spare one small pool with water slides and additional equipment to keep the kids active
i was annoyed that the kids club said it was open every day, but it wasn't
kids club is recommend for those who are traveling with kids to keep them occupy with a care taker
and they could do an earlier show for the kids, take after sandos caracol maybe
r me)
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
was friendly, nice size rooms, great family rooms with bunk beds, great pools, kids splash pools keep them busy
so many pools, great for kids with a water park, food was fabulous and so extensive
overall is very fun for people who want to have fun but also have kids!
guests (this isn't a negative, just an observation), we were hoping for more english speaking kids for our kids
that there is no bar on the beach for the families and you have to always go to the one at the kids pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
you have to leave the car/taxi 3 blocks away which is a nightmare after a long haul flight with 2 kids and
pool is small truly a kids pool but you have the beach/ocean
smallish pool
couldn t get a juice at the bar other than orange but the menu had more choice
room was clean and functional, great pool, lovely staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
nice clean rooms, lots of activities for the kids. the restaurants were fantastic
amazing beach and the kids club was absolutely fantastic, our 5 & 4 yr olds kept asking us if they could go
i recommend for a family vacation with kids or for a quiet romantic vacation
kids enjoyed the entertainment and kids club
while the buffet was great, the options for kids in the restaurants was very limited.
Booking Options
Free Internet, Kid Friendly, Kiddie Pool
was zero wifi in my room ( #1)
no wifi in the room, too loud outside, felt unsafe, mould everywhere
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
big room, clean, a/c worked well, warm water, amazing location, helpful staff, good breakfast
pool, bed, air conditioning great
the wifi is weak in most of the rooms, choose a room close to a router if that is important
good wifi access in room ( slow at busy times ) had an issue with the first room, fixed & moved within
great breakfast and super meals prepared by an awesome cook, jimena
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
marble floors and kids don't mix that well
the pool on the top of the hotel has a better view, less kids and a swim up bar
the best part was no kids running around screaming and splashing in the pools
staff out of this world busy pool for the kids quiet pool for those without kids great catering
with a bunch of kids running around, be prepared to wake up no later then 8:30am with all the families as you
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
family (3 kids) and i stayed on jun 15-20
if you have kids would be better to go to a quieter place
the staff, the playground for the kids and the breakfast where awesome
the room was on the 2nd floor, which was a bit difficult with 2 kids and a baby
thought that is has a beach beach - for the kids to play and to relax but the beach is basically taken by the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
kids screaming and running in the halls at night
it looks on the photos (very small and located right next to reception), so except for some local kids nobody
kids running around the pool and very noisy after 9:30 pm and before 9 am
the kids can swim in little pool while you have a drink and or food
got a surprise upgrade to a suite with a terrace view when we arrived, the pool was in the center beautiful blue
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
better kids area would be
the pools themselves are in scorching hot heat and not even the kids area had shade which made me feel always
we extensively used the kids swimming pool and activities (riuland), which was a great hotel s asset
staff were exceptional, particularly the amazing isis and jess in riu land kids club - our daughter fell in love
great for family and kids which have a huge pool for kids next to the adult ones as well as things to do with
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
kids across from us loved it
beach restaurant had a very friendly staff, really good food (they accommodated us well with the kids allergies
facility is nice, kids love the pools
there are swimming accessories to rent so perfect option if you have kids
it was a little deep for my kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
our room was larger than most- overlooking the pool
employees at the reception desk are very friendly. indoor swimming pool a +
times of the swimming pool - had the times the wrong way round: instead of 10
pool shaded all day and water cold
that the pool is around 6ft deep in all areas so not great if you re not a super confident swimmer
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
good place for people traveling without kids
wifi connection could have been better
quiet respite around the indoor pool.
some rooms are small but we have upgraded to a bigger room by the pool which was excellent
wifi was not available in the room
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
dish towel - or any towel in the kitchen would be nice
2 minutes from the beach and 2 minutes from the main street of shops, restaurants and bars
were ants in the kitchen and bedroom
it s new, clean, modern design and the rooftop area & pool exceeded our expectations with the beautiful view
top pool and bar has fantastic sea view
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the individual helping us couldn't access the property with the code, so we had to go through the parking garage
ambience; clean and comfortable; spacious and private; access to blue indigo beach club; secure parking ; pumping
very friendly and helpful staff and excellent access to local extras (gym, restaurant discounts, etc)
kitchen fully equipped
the breakfast in the beach club was amazing and the available pool area in another building was very nice and