has wifi, kettle and bottled water etc

there is also a bar with an honesty box if you fancy a drink later on

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

parking at the front is small however, additional parking elsewhere

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

very perfect reception, easy simple instructions, plenty of parking and great customer service

if i had to say one thing the car parking is first come first served basis but in practice was not a problem

wifi speed was good and the password was told to me at the time of checking in

they could also do with upgrading their plug socket availability and wifi in rooms

she runs the bar as well as the accommodation and despite the pub being busy, was keen to check the room met

no idea why but poor security - wifi didn t work at all in our

disappointing breakfast. check out too early. no wifi in bedroom

location, staff friendliness, room and breakfast were all excellent.

staff were friendly, the room was nice (wifi didn t work in my room though) and the breakfast was ok

the dinner and breakfast were superb

very good car parking

nice characterful and clean. parking good

parking was also very easy

food - the breakfast was very good with a full menu and in a beautiful room

not great when staying with kids

no fridge in room to keep milk for the kids

free wifi!

the room was clean and comfy. the breakfast had a good choice to choose from.

a full breakfast rather than continental would have make it better.

traveled from the mainland uk as a single parent with my two kids (4/5 years old) and the staff were very

a small thing but i could here other people staying across the room as they had young kids

rude and unhelpful health and safety issues at property not recommended to stay with family or kids

breakfast was lovely good choice, location was very good lots to do close by.

wifi was not working at all.

pool access is limited to kids. its good for adults

setting, shame the kids cant use the full facilites at the spa but the pool was lovely for her

and spa, lakeside setting, great for kids, large bright brasserie, clean and modern bedrooms, and mostly helpful

also the kids enjoy the pool a great deal

as for the swimming pools, if you could arrange that if its kids time no adults are allowed except for the kids

plenty parking, recommend you stay here if in the area

restaurants/bars a car ride away. wifi slow at times.

very nice guest house with comfortable bedroom, tv, wifi and an excellent breakfast

property is clean, breakfast is amazing. location ideal. off road parking

spotlessly clean. very friendly. easy parking. nothing too much trouble

excellent location and great breakfast

difficult getting wifi

as mentioned. the efficiency of staff serving in the kitchen needs a bit of tweeking.

looks like a soup kitchen

dog friendly staff were excellent, the fact you can order from the restaurant & eat in the bar or the pub is

i saw insects in the bathroom. that scare my kids

hotel for a weekend trip with our friends to see what we thought before we would be bringing our kids to visit

hotel for a weekend trip with our friends to see what we thought before we would be bringing our kids to visit

flooring was worst and my kids fell down twice because of flooring issues

m , advertised as a family room but clearly the hotel is not suitable for kids

the beds all looked like kids divan beds from the 80s and didnt feel particularly structurally sound

s good but it s a shame kids not free

unsure whether to leave windows open when sleeping as would be easy for someone to climb inside, kids were very

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

wifi didn't work till later on the day but got sorted out

for a family room no lock on door smaller kids could easily let themselves in the middle of night

as they didn't have name badges or uniform on, we got a family room but the menu didn't have a kids menu so we

was not what we booked, booked a seaview double and got given a family room that looked like a kids room, not

howercraft noise nearby but kids like it too :)

breakfast excellent lots of choice staff very polite and helpfull

were quite good and it was such a lovely evening we just decided to go out and enjoy it, and the kids just went

free parking onsite

the parking was straight forward, room was superb food in the bar excellent , i had a great sleep nice

wifi could have been a little better. had to sign in to a webpage every so often.

the bar was great too, had a couple of really nice cocktails

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

com property was lovely and plenty of parking

a very friendly team on hand to help with luggage and parking as my husband had mobility issues

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then

evenings we had meals from the bar that we were able to eat in

parking close to room

well equipped with kitchen utensils

was a real surprise, not so much a room over a pub but one of 3 self-contained units, including kitchen/self

accommodation is very cosy and good to have a fridge and kitchen sink

and very quiet, breakfast was good, maybe more variety of fruit for breakfast, especially for kids

today wifi matters to travellers and especially kids and business people

we didn t have breakfast, but had dinner the in the evening

comfiest of beds and all facilities including studio kitchen

clean would stop there again food spot on near to ferry we like the bar ud83cudf78 for a drink ud83cudf78 spot

little extras given to the kids the pool

kids packs and snacks were a nice touch in the room

out shower was powerful and hot room was a little dusty but clean and tidy the swimming was great kids loved it

location. kids pack. play corner . breakfast

was quite expensive for a family room which just had a sofa bed for the kids and no window

there is lots of parking space and a great view across to portsmouth

loads of parking spaces. not far from esplanade. staff were lovely.

staff , amazing food ud83dude0b everyone around the hotel where kind and helpful and plenty free parking

the kids loved it

was absolutely nothing to do in the marina especially with kids

room service aswell as we arrived late, they really took in consideration of the allergies we had

the wifi was disappointingly slow and sometimes non existent

we had a bar meal outside in the evening which was lovely and very

stayed in a family room and lots of thoughtful touches such as a welcome treat for my daughter, kids robe so

the adult and kids pools were separated, but there was plenty of allocate time for adults only

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not

the snacks left on the kids bed and the vip robes

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

amazing place, close to paultons park & local beaches :) kids didn t want to leave

fold out sofa bed for kids to sleep on was also of good quality

we couldn't really sleep with kids

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors

and hannah - the hotel reception staff - went above and beyond to help me and keep my kids happy

kids noise coming from another room who was crying all nughg

the fitness center said that the hotel consistently sends parents and kids there and they get refused

free wifi was popular with the kids

breakfast was good and plentiful

kids play area in restaurant

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after

0545 we had kids running around on the floor above

the atmosphere was so nice and the kids were excited as they thought it would be haunted

it was perfect for me and my kids

a view from one window of some liquid nitrogen cylinders, a view from the other over the beer/kids garden

comfortable rooms specially if you have two kids

big pub garden for kids to play in

the staff were friendly and helpful and plenty of parking

we loved the cosy bar and we had a really good meal in the evening and breakfast was great too

the car park was used as a walk-through by local kids

for a couple small rooms towel heater in 1 room would not turn off, hot to touch almost burnt kids and sink and

area outside windows. no live tv , wifi did not have very strong signal

it would have been helpful to have access to wifi in the room.

liked everything food staff there was a well stocked bar served by a very nice bar man the cleaner was very

given a family room with a tatty pull out sofa bed (ok for kids not middle aged ladies) to then be told house

location, very friendly staff, kids drinks and snack and goodie bags were very thoughtful

the breakfasts that were provided covered all bases and we especially liked that the kids were given little

to nightlife meant a few lairy kids outside at all hours, and i woke up more than once (more me than them)

it is ideal for the kids

great breakfast buffet kids ate well

great family room with two spaces. master bed was very comfortable. kids seemed happy.

it took a very long time to figure this out while my kids had a meltdown in the lobby

breakfast was all cheap quality, sausages tasteless on plates for kids

the sauna/pool etc was the icing on the cake

it s been out of order for a few months now and you couldn t get to use the pool because the kids kept having

kids even got ice lollipops, during check-in, thought it was a great gesture considering the hot

we had our two grandsons with us and it is great for kids

if a bit dated, staff are amazing, health centre - fantastic and a nice way to get rid of your kids to get some

swimming pool is open for kids only till 8pm on weekdays, and then 8-10pm is for adults only

breakfast excellent wifi very fast and obtainable in all areas even outside

wifi was not working , but we had a storm so it could have been that .

poor wifi capability. lack of aircon

beautiful building and decor. lovely bar and restaurant and outside space. fabulous bedroom too.

car park was a hassle with unloading and loading luggage, especially clothes on hangers, bags and golf items

great location and easy parking

breakfast is served in the orangery which looks out over the garden

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

very jealous of our adult kids family room, which was huge, and had a huge bed

wife went n slept in the spare kids bed

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

lovely glass of champagne and were so attentive and polite, when we got to our room they had put petals on the

problem was on our 2nd night when we had 5 rooms next to and opposite us occupied with teenage kids which were

opened when you were on the toilet and you can bang your head tiny bathroom uncomfortable bed kids knock knock

the chromecast option on the tv to work - it was not plugged in right and could not connect to wifi

price of the beer at the bar was slightly more expensive than expected but it wasn't a real issue or problem

breakfast was not consistently good

if you have kids/children it a no

have stayed whit my two kids for a few days it was excellent we love it

wifi signal very poor

wifi code provided was wrong, very little room to hang clothes or put things down, e

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

i loved that the staff remembered us from last time and my kids, lovely to chat too

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't

probably not great for young kids who can t sleep but fine

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

indoor bowls was a nice surprise and pool was clean and kids loved it

sea view room-- it was incredible , kids and my wife enjoyed it

location was fantastic and there was a pool for the kids which was great

the lift is out of ark. no wi-fi in the room. breakfast so basic, kids portions, cheap products.

this meant we had to walk up and down 100+ steps with kids and beach kit

really enjoyed our stay. great location, nice room and our kids loved the pool.

friendly staff perfect location kids loved pool

good size outdoor swimming pool - good fun for the kids and adults

had to go out with kids at 7pm to get dinner

swimming pool was brilliant couldn't get the kids out

clean , staff very friendly, room spacious, bed comfortable, breakfast excellent - close to shanklin old village

parking at front a little limited

monday night sing in the bar was something to experience

didn't affect us at all but it's worth mentioning that only breakfast is served - no other meals

hotel has been done out to a high standard, the bar & outside seating is relaxing & the staff are friendly &

i was a little worried about him going up alone but the kids loved their den bed so it wouldn t put me off

kids loved the high loft bed too, although the stairs were very steep

the loft beds were popular with the kids

kids loved the cabin bed and it was good to have a microwave and fridge in our room

the hotel is excellent for kids and the master suit has 2 double beds

only downside was the wifi, not the pilot boat's fault - it seems to be widespread across the island

easy parking and easy to find

bar closure one evening although in the middle of feb totally understandable

staff breakfast location on site parking george

pretty room lovely smart bathroom and very comfy beds, parking just outside the front of the place and good

area for breakfast as we had a dog with us, so here was dog poo in the garden which is unsafe for kids, food

we also was below a family with kids that were running around with squeaky floorboards

and aged (what makes perfect sense when animals are staying in), we could hear dogs barking, kids chatter and

my kids were having hairs on them every time they were stepping or sitting on the floor and even tapes

plus it was a lovely to have a swimming pool for the kids

took family room and they provided en suite with additional small room inside with two beds for kids

location, staff, parking, access to the beach

parking in hotel premises

the room is fine and facilities are all ok. there is parking at the hotel.

plenty of private parking available

location massive bedroom with king size bed and a whopping tv the sea view is spectacular parking belting

, worked hard throughout our stay to make sure we were comfortable, as well as cooking a great breakfast with

loved the decoration great parking and

perfect position, free parking space