Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool is very nice and the staff if super friendly and accommodating
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the resort has activities for adults and kids, but we didn t utilize them
always fun activities for the kids to do at the kids club
surf was little rough but the kids still had a great time riding waves
spacious comfortable accommodations, fun activities for the kids, helpful staff, good food and drinks
no breakfast included. the game room was closed every time my kids tried to go
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and
incredible property, rooms, pool and beach all fantastic
staff around the beach and pool were very friendly
sand bar at positivo was very uncomfortable
the restaurant was bias with dining in for me and my spouse. forced us to do room service.
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool
we had a great time here. nice place and reaort with kids.
and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only
we had a great time here. nice place and reaort with kids.
aside from these issues, we enjoyed the pool/beach area
the pool was very nice and heated
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
like everything, its a nice place to take the kids, i when with my husband since was celebrating our year of
it's a lie that with the resort fee the kids have free meal.
in the bathroom, $35 daily resort fee, $13 daily parking fee, no life jackets available for kids in the swimming
few kids were diving in a less than 5ft pool & from the rocks of the pool disregarding the safety signs
the water feature was fun with fish, the beach was safe for young kids, the pools were a blast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids enjoyed making the waffles
looked like workers kids were eating breakfast then would walk off to school
the kids loved the pool
adding a room to play for the kids, but with the tv and the pool, my kids are really happy.
and the bar was closed the whole week
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wifi services did not work
wifi connectivity. bounced off from time to time.
i would have expected atleast a bottle of water and there was no staff around to find out the wifi password -
than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was
only if it has swimming pool, it would be fantastic. should think about a narrow lap pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we especially loved the shower/small tub that the kids bathed in
this blatant dishonesty ruined our plans, upset my kids, and left us feeling completely disrespected
next time i would book a room that had a separate space for my kids.
grateful being we had our two kids and were really tired:) we will be back
hotel does have a pool and even though it is ok for kids to stay in the hotel be advised some parents does not
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
were not prepared and we had to ask for extra bed sheets, despite that the we booked 2 adults 2 kids room
it s close to everything, and there s a beautiful rooftop bar with the best views
bar at the top of the hotel needs some work with their customer service
they helped me coordinate an outside laundry service and also stored some food for me so i could eat the
wifi worked but you had to keep signing in each and every time you left the room
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
either way pool is really small not suitable for kids
the set up of the room for a family with older kids.
i insisted, since i had kids in the shower that needed drying, and the staff member begrudgingly complied
the main king size bed was incredibly comfortable (sofa bed only suitable for kids)
it was a struggle given the fact that i had suitcases and both kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
saw a few kids
beautiful small rooftop pool that looks out over the city
do not reflect description and/or photos, deteriorated kitchen: a mess, overflowing garbage, mostly from booze
and room service didn t operate within the hours advertised- kitchen closed 1
and room service didn t operate within the hours advertised- kitchen closed 1
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
breakfast was great! food was easily accessible. accommodations were excellent!
wifi
the lobby and gym
restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or
liked that they had a shuttle service to old san juan
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
so if you plan on coming with kids, i would choose a different hotel
love that so close to airport and casio in the lobby have a hold game area for the kids to play
& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the
people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days
don t have laundry
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the pool was beautiful and the kids play area in the pool was awesome, if you
super fun pool for kids and walking distance to all the entertainment
have a good small water park for kids
the pool is kid friendly, my kids had a blast
my son loved the kids slide
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you
however, we walked across to the hyatt place and asked to use their pool (because it has a kids water toy) and
including more activities for the kids would also be a plus, only had pool table and table
pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go
the game room for the kids was great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
when we arrived my kids didn t want to leave the room
made the kids feel a little off
out to date. sexual kit in the room when they knew i was traveling with kids
pool looks dangerous for my 6 year old, i recommend adding a fence to the front or don t allow kids
), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
coin laundry facility
wifi could have been a bit stronger
on my fourth night there i tried to do some laundry before my departure the following day
have no room service for drinks or food
the laundry area needs some improvement
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the people are fantastic and the hotel has an amazing restaurant with pool on the roof
the bar in the hotel is amazing
bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning
i expected to see better breakfast included
ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
room was smaller than expected and the pool area was very small with no hot tubs.
pool size
location was great. it was nice to drink by the pool.
restaurant or bar not open
bad wifi servicie- weak and intermitente
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
like the location, close to the airport also the beach and shopping centers, they also have parking which is a
the kitchen is equipped with basic essentials
good news casa ciana has a parking lot they are upgrading
wifi good
most importantly, if you need parking this is one of the few places that offer private parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
location, breakfast, beach area is great for kids, live music.
when isabella came to clean the room, she would always arrange my kids stuff animals in a unique way
like how there was a section for family and kids
they need a better game room for the kids. in the basement is not ideal.
there's a lot of area to kids of be secluded on the grounds of the hotel
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
of the activities around the pool area never happened for kids even after asking about them and being told they
it says you can have 2 adults and 2 guests and also kids are free
cove beach great for kids
and desk were not clean in our room and our kids room
of options with 5-10 minute uber ride or 10 minute walk, which is not a big deal unless you have kids who are
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool and hot tub closed to early
you can use condado plaza amenities & beach access but our hotel pool & bar was better
location and ambience at the bar on the weekends.
pool options + being close to the beach
the food was great the pool and lagoon view were great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
pool is tiny and too full of kids for my taste
the pool was also nice for the kids
the pool was too deep if you were with little kids
i was traveling all day with young kids as young as 3
i didn't go in the pool, it was full of kids jumping in and out and you know what that means
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn t like the expensive laundry room
the kitchen staff, the
the breakfast was limited but the location was fantastic.
they need to notify in advance the parking is $25 valet per day and pool is too small
is in the perfect location-next to great food, casinos, and a great beach
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
they gave a little gift box for our kids which was unexpected but very much appreciated
a few more children s food options at lower cost (my kids are not adventurous)
my kids loved the pool and doormen
the breakfast wasn't great for kids but we ate at other restaurants outside the hotel
beds are perfect for rest and sleep, specially when you spend all your day at the pool w the kids and walk thru
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
enforce the no kids rule in the no kids area
very easy to get overrun by one family or group of kids
need separate pool area designed for kids
year s eve party for guests and locals, and people bring their entire families (including young kids)
kids were in the adult only pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
location, clean, helpful staff, cozy, good breakfast.
intermittent wifi
clean, great breakfast and breakfast area
rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.
the wifi was very fast, which was a positive aspect
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
they have lactose free and gluten free options and a coffee bar that was actually nice
pool is small and there were no stocked mini bars
pool and hot tub clean and well stocked with towels
small pool
nice bar downstairs, gym, coffee shop, helpful staff
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
is so fun for the kids
our kids didn't want to get out, neither did i
was more of a family resort with a lot of kids running around, i prefer more of a younger crowd but it was nice
too many kids
the beach is to stron for kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
my kids really enjoyed the rooftop pool as well
it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year
the beds in our kids room felt the same
pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool
at its highest volume and there is no way to change the settings the microwave is located in the laundry
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
the pool area is very nice, they have ping pong for the kids
kids loved the chocolate chip cookies upon arrival
stayed 1 night with kids after cruise
so if sleeping 4 adults or bigger kids, it may pose a small issue
many kids at the pool and in the hot tub, which led me not to spend much time in that area
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
my kids loved the garden out back
the coffee was great, decent breakfast, villa was very comfortable and huge
good breakfast clean rooms nice staff
the lobby is beautiful and a hot breakfast was included
the room has a kitchen, air-conditioning, a tv and a private bathroom
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just
traveled during spring break and there were too many college kids in the hotel area, drinking and smoking
ps the pool was the main reason we stayed there for the kids
we were given a room next to the pool, kids in the pool in the evening and
please don't stay here bed bugs me kids got bitten