Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool is very nice and the staff if super friendly and accommodating
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
could not check in until 15:00 the swimming pool was full of screaming kids, so no chance to enjoy it
pool for young kids
we have 2 kids 5 an 3 our kids take naps
the room,pool buffet etcp
great staff specially at the bar very friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids enjoyed making the waffles
looked like workers kids were eating breakfast then would walk off to school
the kids loved the pool
adding a room to play for the kids, but with the tv and the pool, my kids are really happy.
the staff and the breakfast.
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool
and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only
we had a great time here. nice place and reaort with kids.
aside from these issues, we enjoyed the pool/beach area
on the bright side, they have a private beach and a big pool so if your plan is to stay there, i would say is
and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the water feature was fun with fish, the beach was safe for young kids, the pools were a blast
it's a lie that with the resort fee the kids have free meal.
few kids were diving in a less than 5ft pool & from the rocks of the pool disregarding the safety signs
the pool it s perfect for relaxing and if you have kids there are small pools for them
like everything, its a nice place to take the kids, i when with my husband since was celebrating our year of
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and
staff around the beach and pool were very friendly
lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly
sand bar at positivo was very uncomfortable
the restaurant was bias with dining in for me and my spouse. forced us to do room service.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
we did a studio then upgraded to a 1 bedroom which was so much bigger than the studio if you have kids
the resort has activities for adults and kids, but we didn t utilize them
surf was little rough but the kids still had a great time riding waves
there were activities planned for small kids every day e
ocean was beautiful and the site was very centralized so we could let our kids run around but still know where
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wifi services did not work
than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was
i was not told the code to get in the door after 5pm or the wifi password
was no wifi, limited lighting in the room and there was water dripping from the ceiling right next to my
wifi connectivity. bounced off from time to time.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there were little kids in the hot tub that i thought was unappropriate
hotel does have a pool and even though it is ok for kids to stay in the hotel be advised some parents does not
and the girl in the reception was very friendly and so nice to the kids it was right in the middle of the old
grateful being we had our two kids and were really tired:) we will be back
this blatant dishonesty ruined our plans, upset my kids, and left us feeling completely disrespected
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
were not prepared and we had to ask for extra bed sheets, despite that the we booked 2 adults 2 kids room
staff, bar, location, decor, kitchenette, shower.
it s close to everything, and there s a beautiful rooftop bar with the best views
there were no utensils or plates or bowls in the kitchenette
nice kitchenette
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i insisted, since i had kids in the shower that needed drying, and the staff member begrudgingly complied
the main king size bed was incredibly comfortable (sofa bed only suitable for kids)
the set up of the room for a family with older kids.
it was a struggle given the fact that i had suitcases and both kids
had leaking air conditioners that were dripping on the bed no blankets on twin beds for our kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
saw a few kids
plus the rooftop bar, restaurant and pool are amazing
the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal
rooftop bar was a little noisy
beautiful hotel, the roof garden and pool area are spectacular
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
no restaurant to have a breakfast
another thing is the kitchen
it was very clean. the bar employees were very polite.
we had to go across the street to the sheraton for food, casino, and pool parties
breakfast, even though it was short in selection, it was very good tasting
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
so if you plan on coming with kids, i would choose a different hotel
love that so close to airport and casio in the lobby have a hold game area for the kids to play
the casino didn t have .25 slop machines.
pool deck is just anzning
zen spa was also great, relaxing and the therapists very helpful
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
when we arrived my kids didn t want to leave the room
a/c did not properly through our unit (presidential suite) the living room and kids room the units leaked to
out to date. sexual kit in the room when they knew i was traveling with kids
not for kids to play in
), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
super fun pool for kids and walking distance to all the entertainment
my kids loved the pool
the pool was beautiful and the kids play area in the pool was awesome, if you
my son loved the kids slide
have a good small water park for kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the game room for the kids was great
have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you
including more activities for the kids would also be a plus, only had pool table and table
pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go
however, we walked across to the hyatt place and asked to use their pool (because it has a kids water toy) and
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
good news casa ciana has a parking lot they are upgrading
wifi good
it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,
and just when i was parking the car the phone started ringing and i answered and there was this gentleman on
it was clean and new. the linens were great. close, free parking was greatly appreciated!
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional
bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning
i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive
only thing i can say that was bad was the living room and kitchen had a lot of wasted space
i expected to see better breakfast included
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
the gym was small and stuffy
very upset when i came back to the room my door was open and looked everywhere for the room service who i guess
only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof
the wifi connection is not fast.
had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
all of the above, but the big plus was the swimming pool and the laundromat... a big plus.
they are able to give you a $17 daily credit to their snack bar in the lobby
wifi sucked the smoked scented hallway needs more bilingual staff hidden fees for
no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked
& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
there's a lot of area to kids of be secluded on the grounds of the hotel
i would have felt safe here with smaller kids
location, breakfast, beach area is great for kids, live music.
this was really a bummer for myself, kids, husband and cousin
in the $50 a day resort fee - but other than that it was a great place to stay - the rule of no kids in the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
have breakfast, but the bar was really good and the service was greate
for almost $400 a night there was no breakfast or even free wifi
very attentive and friendly, the pool was very cool
the food was great the pool and lagoon view were great
the wifi is not working good
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the pool was also nice for the kids
i was traveling all day with young kids as young as 3
pool is tiny and too full of kids for my taste
i didn't go in the pool, it was full of kids jumping in and out and you know what that means
the pool was too deep if you were with little kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
of the activities around the pool area never happened for kids even after asking about them and being told they
i asked to leave my bags so me my wife and kids could go get something to eat and the gentleman kept telling
is nice because has slide for kids and bar in pool,beach on side is nice too
it says you can have 2 adults and 2 guests and also kids are free
of options with 5-10 minute uber ride or 10 minute walk, which is not a big deal unless you have kids who are
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
that the laundry dryer cost was high
the kitchen staff, the
the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box
the breakfast was limited but the location was fantastic.
did a good change in providing breakfast to go so as minimize risk of covid
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
location, safe neighborhood within walking distance to many bars, restaurants, casinos, and the beach
great location. easy access to room and pool.
are going thru a major renovation so there was no breakfast area
the pool looked nice but i never used it
enjoyed the expanded continential breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
enforce the no kids rule in the no kids area
if they want to make it more family oriented they need to have kids
year s eve party for guests and locals, and people bring their entire families (including young kids)
doesn t even compare to la concha, definitely recommending and definitely coming back with the kids next time
very easy to get overrun by one family or group of kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the hotel had a nice pool area, great breakfast, very close to the beach
the pool and room and close to the beach and shopping and dinning
the choco cortes bar in the lobby was a great recommendation
the music from the bar below was horrendous
pool and hot tub clean and well stocked with towels
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the breakfast wasn't great for kids but we ate at other restaurants outside the hotel
beach toys always available for kids
we would have appreciated more cost-effective options, especially since we were traveling with kids
the beautiful infinity pool was located on the west tower where all the kids were
my kids loved the pool and doormen
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
stayed 1 night with kids after cruise
many kids at the pool and in the hot tub, which led me not to spend much time in that area
the pool area is very nice, they have ping pong for the kids
so if sleeping 4 adults or bigger kids, it may pose a small issue
the kids loved the pool area which had a waking pool, a pool and a hot tub
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the beach is to stron for kids
only issue we did have was , we couldn t really enjoy the hot tub there was nothing but kids hanging in it
is so fun for the kids
is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to
feel like they could use another pool because one is a kids pool and the other is still kind of a kids pool
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
my kids loved the garden out back
my kids loved the garden out back
no breakfast
hot breakfast
breakfast included
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the beds in our kids room felt the same
my kids really enjoyed the rooftop pool as well
pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool
it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year
of the staff was very attentive needed a late check out mad no hassle amazing location great for instagram photos
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
we were given a room next to the pool, kids in the pool in the evening and
ps the pool was the main reason we stayed there for the kids
my kids enjoy a lot
traveled during spring break and there were too many college kids in the hotel area, drinking and smoking
please don't stay here bed bugs me kids got bitten