kids birthday party in lobby we check in at 4 pm got back at 9:30 pm still going

despite quiet time being 10pm kids were running down the halls and jumping on beds above us at 1 am

no hot tube, pool was too cold

no jacuzzi tub by pool breakfast hours weren't long enough

breakfast was very good with a large variety to choose from

the lady, don't know her name, but both times i stayed she is there in the am when i get breakfast

breakfast, is not the best. no microwave to heat anything up.

breakfast was not very great

they had a nice diverse breakfast spread

pool was entirely too cold to be enjoyed by children or adults

pool area did not have towels-even after requesting some to be brought none came within 45 min

pool closed at 10

breakfast lacked variety & was not stocked well

the kitchen and the utensils for cooking

there was a pill left on the counter and the kitchen light didn't work

and couldn t get eggs bacon or the coffee no orange juice was giving something you give to kids

the pool was not open.

cost of the laundry detergent and no bacon for breakfast.

the room was exceptionally clean, and well stocked. breakfast was excellent.

liked the full kitchen and sofa

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

there was kids running in the halls at 6 a

kids were disappointed a little bit

reserved the room for 3adults/2kids, only had towels for two, no coffee in room, remnants from a previous party

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

their two kids were out of control

not enough towels and washcloths no ice bucket kids screaming and stomping dogs barking

except for a few loud kids that the hotel can't control my stay was wonderful

so it was very loud where i was screaming pool herding kids doors slamming dogs barking and when i asked to

good location and very clean. also, breakfast for kids was perfect.

pretty bad when your kids even say dad we are going to smell like cigarettes cause the rooms smelled so badly

parking lot a mess...

cleanliness, quiet environment, convenient parking and location were important to me.

allows pets.

the parking lot and sidewalks are gross

it was spring break, the weekend before the kids went back to school, and very busy

shock factor getting into the water and i was able to actually stay in the entire time with my kids without

kids running up and down the hallway.

there was a lot ok kids running around not the hotel s fault

however that was not the case, brought the kids down to swim and got a dry

my night away from my kids wasn t as stress free as anticipated

so loud when kids were running up and down the halls, everything echoed

the indoor pool was not open.

the baby pool

the pool was great for my little one !!

the garage parking

breakfast was good. staff very friendly. easy check in.

helpful and fast staff, no crazy parking, and my room was close by.

no pool or hot tub ~ was charged 20 dollars more than what booking.com showed the charges to be.

very comfortable rooms. wonderful staff. fantastic breakfast

was full of bed bugs my kids got sick it was disgusting

had police there raidind the hotels because there were drug dealers there selling drugs and my kids had to

kids romeing hallways 2-4am banging doors

save ur money not a good place for kids

a noisy neighbor whose kids were extremely loud until well after midnight

hotel was clean, has a pool for kids, and offered breakfast

s not that we didn t like it, we ordered a suite to ensure we had enough room for the kids

the soap dispenser didn t work and the kids was loud

there were kids running and jumping all night long due to it being new year s

our room ended up being 78 didn't want to turn the air conditioner on because i didn't want the kids to get cold

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

was a nice selection for breakfast

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

pool was super small and pretty sure we saw several prostitutes in and out.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

kids playing hockey in the hallway.

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

the bathroom and it was quite and good breakfast

loved staying here breakfast was exceptional just needed more options and maybe the person making breakfast

the hot tub was full will kids unable to get in

kids jumping in the pool and splashing constant and kids throwing kids in the pool also

was ok just a little noisy from other guest and parties as of kids playing on the doors at

they school close pool to kids from 8pm until 10 for adults 18 and up

monitored the pool parents wasn t in there with they kids it was like 20 kids in the jacuzzi ages range from

ds) i didnt like the way i or my family was treated

other guest with kids were running around the halls and knock on doors randomly

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

breakfast was included and also very good

had a room next to a family that were very loud with crying kids until past 11p

families actually living at the hotel and no one was responsible for actions at the hotel as the kids were

first it s already an escalated situation because he done lost his mind putting his hands on my kids, second

there was no refreshing scent, and also the bath tub faucet was hard to open specially for kids.

particular the night i stayed which i can't recall but i do recall there was a lot of kids teenagers 19 twenty

they body wash smelled soo good and made my kids and i skin real soft

sign said adult swim 9-10pm but still saw kids in pool so decided to skip it the second night

my kids were terrified

my kids enjoyed everything, asking when we going back

i could not sleep due to kids running around playing on the elevator

t like i had 7 children and i booked 2 rooms and we couldn t eat breakfast in the morning my kids was very

was fine the lobby was a little busy with kids coming from the swimming pool - a little noisy in the morning

the other guests wit kids.

2nd night, kids running up and down hallway outside door

it was nice and clean didn t have to worry about if my kids would she comfortable or not but they did i will

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

there was a child's party/sleepover 2 doors down from my room. the noise was unbearable. kids

you have a room facing the courtyard and they are letting kids have a party until after midnight, you know about

45 mins for swimming a day when you have 2 kids that love to swim just doesnt work

parking lot is abysmal

kids running in hall way late at night.

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

my kids thought it was pretty cool to watch

breakfast was fine, kids appreciated swimming in the pool

my kids loved the large tub

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of

my kids were disgusted

it was in a convenient location and close to chuck e cheese and parks for the kids

kids playing games (hockey) in hall late at night and early in mornings. small pillows.

running, screaming kids

the staff was so friendly and helpful. they were great with the kids as well.

have the kids little goodie bags with treats and colouring sheets and crayons

staff was rude to me about having not filled out a pet form which i was not provided upon checkin

but the bed sheet wasn t changed , it wasn t iron and it was clearly used and even kids hand writing was

the exhaust fan was broken and led, furniture was broken, and there were kids running knocking on doors and

but were kids skate bording on 2nd level for hours

they have kids running around and look like they used the place for section 8 peaples

floor room that has a smoke odour for the family with a two kids (2&3 yo) is totally bad

the bar and restaurant was spacious and beautifully decorated

restaurants didn t allow kids which was stupid too

didn t not like how small the rooms are they have no complementary breakfast for kids and no where for the

nothing, no continental breakfast,no pool, nothing for the kids under 21

just need a night away from the kids, the staff was friendly, the hotel was clean and nice, beautiful view of

i'd stay again without kids

the room heater was very loud and woke our kids up through out the night when it kicked on

i had difficulty connecting to the wifi but that could ve been me

wish the hotel bar would have been open

wifi was weak. surrounding buildings and structures.

i did my laundry

at home forsure hotels rooms where amazing i got to room the king and queen both where amazing my kids loved

i felt like i was home the rooms are very spacious comfortable and clear i could've brought the kids and still

kids found half eaten pizza and dried up play doh under the couch along with beer bottles

our kids loved the little apartment in the beginning of our room

not alot of traffic, noise,or loud kids running around

there was a bar directly outside that pumped loud music until 230 am. it was horrible

morning breakfast hosted by some great people

breakfast was very tasty - good variety. location was the best. close to everything!

kitchenette was also a great feature in the room, fridge worked nice too

are very spacious and complete with extras such as kitchenette and added furniture

wifi is very spotty in room. (tough for canadians).

lovely lounge bar and great finger food

gym

bad wifi

hotel bar was soo busy we couldn't get a drink

r and people) off at valet around corner from entrance to hotel - i had a 87 year old and 3 kids under 4 so it

travellers need a better selection of room service meal choices

the pricing, breakfast should be included or at least at a special rate for those staying in the

hostess at breakfast wasn t very hospitable

some stains in carpet

the kids and i had fun visiting the gm building which was open to the public for free

pool was closed early for fireworks so kids couldn't swim. cold showers in the mornings.

also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times

the pool room was so cold the kids didn t want to swim

the air heater is very noisy and the bar was closed for refurbishment.

was quiet was a full kitchen and laundry machines available

the rooftop bar was impossible to get into - that was disappointing

the roof- top bar is fantastic and has a great view of the city

location, kitchen, furnishings, lobby was beautiful and generally a lovely hotel.

beautiful full kitchen in this suite with high end coffee maker that made me feel like i was at home

kids went to bed hungry since it was late

m be hard for young kids to get around in

also restuarants staying open longer would have been nice with younger kids

right downtown, kids called it gm headquarters.

room was very clean and room service was very quick to accommodate

there were kids riding the elevator up and down causing guests to wait for over 30 minutes just to get to

waited 3 hours with kids in the lobby

pool was clean and not overly chlorinated, though it was very chilly

rusty gross fountain in pool area

everyone was very nice and polite, the valet was extremely efficient and kind and the pool/hot tube area was

the kids loved the complementary pop- corn

the king room booked, room too small, loud doors when closed or opened, on a floor with lots of kids and babies

i chose this particular hotel so the kids could swim

for room close to top, out of 21 floors put on 7th - with a kids ball team and drunk adults

there were a ton of kids splashing and judging around and being obnoxious my kids and i couldn t even get in

the hotel for 2 days and didn t see anywhere about kids needing to be 14+ to swim in the pool

kids under 18 did not have access to much no pool and only one restaurant

very family friendly, the kids were excited to swim but weren t allowed

that it s an adult hotel but it would have been good to have some think to do for my two kids 11 and 16

they advertise a pool which is the only reason we stayed here because we had little kids that were promised to

not a good place if you are looking for a laid back hotel, not good for kids

free breakfast in the morning, friendly staff, and convenient location

without a lock onto a lower roof and we were told not to worry because no one would come in the wifi did not

no room service whatsoever

they do not offer a formal breakfast, but a continental type one is available outside the rooms

not make up the sofa bed for our kids, just dropped off the sheets

the restaurant had a nice bar and we we able to go for drinks the evening that we checked in and we enjoyed

we ate a late dinner at the bar in the lobby the first night and was surprised at the elevated menu

location! loved ambiance of bar and restaurant

the bar did not have a tv

very dirty the trash can in bathroom was filled with trash and there were bed bugs that bit my kids

our room was very large which was great as we traveled with two (big) kids

no complementary breakfast and no pool for kids

highly recommend for family with kids

and the cleaning staff didn t make our kids bed

kids running in the halls

site to help me so now i just have to wait for them to call me since i had to get back home to my kids

the breakfast buffet at urban cellars was delicious, and our kids got to eat free :) great location, close to

have been a bit cleaner, and the pool was a little small, but really happy there was a pool, our kids had a

friendly ,dewayne was the absolute best with my kids

i were traveling w my kids, i d have wanted something a little closer in

to hang out that were options were a bit dressy for casual travelers and families with small kids

had a good time and the golf bar in basement

the style, restaurants, and added amenities like bowling golf and yard games

appreciated the late night bowling/virtual golf business available in the same building

temperature, lack of water in fitness center, unfriendly staff, room was not cleaned one

the extra fees from room service through me off guard.

restaurant downstairs and the roof top bar were exceptional

decor fresh aromas all through the hotel, rooftop bar room service very modern spacious room great bathroom

they don't have room service after midnight

pillows and rooms noisy as kids were in adjacent room and could here them all night

hotel shop sold beer/ champagne, cheese, fruit & crackers as well as healthier snack options for kids

the kids enjoyed the view of the airplanes taking off

made catching our early flight with kids so much easier

planes from my window, the restaurants and artwork from my level on the 8th floor, the pool and gym, and the