we turned up with hungry tired kids and had we known before we could have sorted ourselves out

staff very helpful, nice park and kids playground nearby

/ the park setting is lovely and the playground seemed to be great for kids

no wifi working for 2 days which isn t good considering business trip

elevator (but helpful staff) room service stopping at 8pm on sundays, which caught me out and left me a bit

paid 10 for the room to be decorated as it was my kids birthday

one night after a late flight, two adults & two kids

nice hotel with pool kids loved and good bar and eating area so way great hotel for me and my two

kids loved the pool and staff were amazing

pool time it was a bit of a rush to get them packed showered as you can't get in the pool with kids till 9 so

my husband kept rolling off the half collapsed mattress so slept in the kids bed instead and we propped up the

which serves delicious food at very reasonable prices - it's a family pub with a play area for kids

kindness, comfy and lovely attention with kids

the location and size. i and my kids loved to stay there!

what we saw of the downstairs looked nice & cosy, but we had very tired kids with us, so we just went straight

room wasn t ready was disappointing we had to wait so by the time we got in a unpacked etc the kids time slot

pool time for kids (7

kids not allowed in jacuzzi was disappointing.

was a leisure centre and full of kids and we wanted to relax in the spa but it was full of men after using the

quantity of kids coming in for swimming lessons but then it is a leisure centre facility as well so to be

fenced garden area for kids

with two kids it was nice stay, personnel ok as well

fenced garden area for kids

we will go again but this time i would love to try out the bar and have a meal as we didn t get chance as we

9) was very comfortable and, although over the bar and quite noisy at first as there was a works do below,

noisy with kids running up and down stairs and people coming back early in the morning and being really noisy

two sick kids afterwards

parking was very tight ........

free parking onsite, plus some nice cafes and bars just a 10 minute walk away

was very comfortable, decor was lovely, temple spa toiletries were wonderful, cookies in the room and complimentary

the bathroom was up a small flight of stairs which i liked but wouldn't be suitable for young kids or those

lovely place, feels safe free and easy car parking comfortable and well appointed room staff are great offers

delicious breakfast and beautiful hotel! also offered a complimentary late check out

property was perfect, lovely staff , beautiful decor,excellent rooms with choice of mini bar and room service

good on site parking facilities

) and it was pretty noisy with kids doing what kids do i

food,great staff,great room only issue was wifi very slow i had to use my 4g but other than that great,this was

great staff. nice bar and restaurant

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

has a small bar area

easy shuttle bus service - cost 12 but we had 2 kids, one in a pram, 5 suitcases, 2 wedding boxes and 4

good location and kids eating free in the restaurant is a great addition

had to download an app and pay for us and the kids

in at 2am and juan was amazing, he made us feel so welcome and the kids loved their activity packs

very difficult having to pull 4 cases of luggage and 2 kids

enough space for drop off kids play area very poor and shouldn t have to pay for what is there bar food service

bed, restaurant was good and kids ate free before 7pm

served us and even though i was in a very stressful situation managed to cheer both me and the kids up and

the family room was spacious with good tv channels for the kids which kept them entertained whilst i got

kids yelling and running around in the hallway

the kids eat free buffet deal in the evening was very helpful

the staff were truly exceptional as were their efforts to cater to kids.

free upgrade from a 1 bed room with a sofa bed to a 2 bed room with a sofa bed which allowed both kids to each

staff on arrival and the warm cookies were an added bonus for tired kids

kids free iced lollipop,also kids play room within bar area

t have dinner at the hotel as the meals were a little pricey and i was unsure if there was a kids menu

did not get any sleep due to a school trip of kids running up and down the corridor and also being allowed to

the bar was really busy and loud so not somewhere i could take my kids for dinner and room service was limited

new hotel with on site restaurant, easy walk with 3 kids to terminal for early check

can also cast from your tablet/phone to the big tv which was great for kids

hotel room was beautiful, kids loved it looking into the runway

the sky bridge to the airport was great with the kids

particularly with kids

do with more gluten free choice on the evening menu they only had a few choices same with the kids for gluten

little swimming pool to entertain the kids and wear them out

they could not have been more welcoming and friendly with the kids (2 &5)

the goody bags for the kids were a nice touch

lovely and modern and kids eat for free !!

location was brilliant, made travelling and flying with 4 kids a breeze.

staff were really friendly & even gave the kids a pack with toys & gifts

although on the map looks near to t2, in reality, it is not walkable if you have luggage or kids

kids plying ping pong right next to us trying to have breakfast and people emptying the juice jugs

kids loved the ping pong in the dining

pizza dinner for the kids was ideal

kids pasta was expensive

lady at the register ( if i remembered correctly, lou, was wonderful and very helpful, great with kids as well

car parking abit 2 far to walk with bags and kids but hotel gave good discount on fee.

highly recommended kids like the stay especially view from lift

we arrived just at the end but she did everything to sort me and the kids out

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

i said we had children and they said they would sort something for the kids, there was toast that was it

lack of choice at breakfast. no kids cereal available.

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers,

travelling with 3 kids on a roadtrip and was their favourite place to stay out of 5 different properties

very welcoming staff, very spacious room for family with kids. very tasty food

lots of parking, lovely building, staff & food was amazing. i would definitely stay again.

we were travelling in a van so this was important, excellent value for money, restaurant anfd bar on

dan the restaurant/ bar manager went above and beyond

it's incredibly convenient that there's a bar downstairs

noisy kids in bar area

family of four, traveling with older kids/teens

free shuttle to airport but a local shuttle available at a cost per person we had 2 adults 4 kids cost

could of been another restraunt to order steak etc and more choice on kids menu

they had a elf in our room waiting for us a big hit with my kids very good

brilliant for kids

simon on reception very welcoming and was great with kids as we

wus so igrent towards me and my family it wus unbelievable telling me how to look after my kids with are 3 years

was full kids learning how to swim

kids loved swimming facilities

thought that a family with two small kids needed to be on the 1st floor, was very delusional

rooms lovely and clean everything you need in them, brilliant having bar and resturant with fab food and wonderful

comfortable, clean, great location, free parking

eating was in the attached pub. would have preferred room service.

had early check in for extra 10

some reason the tv only supplied 4 or 5 kids and obscure channels, which we discoverd when we wanted to watch

noise in the bar which was populated by kids on bicycles was horrendous

great location to the airport! play structure for kids. included breakfast.

choice was included in the rate ,prepared to order - room was well equipped and excellent wifi - super location

breakfast was of high standard very enjoyable and very filling ,the room was excellent very clean

kids in school uniform staying

they have big yard for my kids to play ud83dude0a

not child friendly they don't have kids cutlery or smaller cups or glasses at breakfast time

generous breakfast served on warm plates and good coffee

wifi was intermittent

moldy didn t like way i had to go through pub to get to rooms especially sat nite with 2 kids and pub full of

everyone super friendly and food in the bar/restauraunt was great with a full kids menu

we were traveling with 2 kids and they were awesome

they could not have been more helpful with an early check in and arranging our taxi to the airport

room service food wasn t amazing but was ok . wouldn t put me off booking again

30pm, stating they allow as many kids as i liked in the

this did not affect us however our kids never came

i travel all over the world, but the feeling in this hotel makes me i am in my home, while my kids & wife are

and we asked for a room for 4 (2 kids and a couple) but was provided with 3 single bed room

was no free wifi, it was 4 an hour

pool full of kids/noisy

was full of kids and couldnt relax

being in the spa when kids swim was on was hell, couldn't sit anywhere without being splashed, and considering

the new spa area is lovely and so relaxing but when we arrived there were young kids there screaming and

oh pool closes to kids 5 -530 even if they could push this out to six it would be great

arrived to a poor car parking area

the in-room wifi was great and i was able to use video calling with no interuptions to the signal strength

nice location, free parking good room size, and clean

nice location, lovely staff. great that there is parking available.

located for a short walk into the town centre, ample parking, close by to major motorways making travel

30am to go to the airport & the guy in reception gave us some breakfast to take away for the kids which was

nice and clean, amazing staff who sorted out our dinner with kids.

no bath for bubble bath for kids.

the beds was comfy by the pull out for the kids was spot on

buns to make your own baps for the kids

the hotels fault but there was a lot of kids on our floor running up and down the halls in the middle of the

clean and beautiful, rooms were great and very comfy, 24 hour gym was good too

gym facilities were small but adequate

breakfast was brilliant and the gym was excellent

didn t think i booked with breakfast so it was a pleasant surprise

kids evening meal was very poor

exceptionally clean. very comfortable bed. safe parking. perfect stay

parking was free and there were plenty of spaces

of free parking spaces

wifi was poor

did get rather noisy in the mornings, think it was kids running about

wifi was coming and going

location to walk to the high street for lovely restaurants and bars

room we stayed in was very clean, on arrival the staff could not do enough, room service was offered which was

nice bar and dining facilities

and has skating steps right behind it so kids can see you naked or on your bed

good wifi, kettle for tea, free cookies

the wifi was great, i was able to work remotely and do teams meetings

perfect when travelling to manchester piccadilly station friendly staff good room service for dinner was attending

bar prices not too silly

while i'm in bed sleeping and then knock on our door at 11 and all you could hear was drunk uni kids all night

fresh and delicious breakfast served for a reasonable price and kids eat free with a paying adult, which helped

in my opinion the best hotel in birmingham with a great late check out policy

breakfast was ok

good breakfast (for extra 19-90 for two people - a bit expensive

even better they have a roof top pitch for the kids to play

facilities for families are excellent, the football pitch at the top of the hotel is perfect for kids and older

the football pitch on the roof is great and all the kids and parents played all evening

location complimentary mini bar and astro turf for kids on site

football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met

lots of space good for kids

the reason we paid over 100 for 1 night is so we didn t get woken up by the kids

after a heated debate the manager then charged a kids price

it is a set breakfast consisting of orange juice - which was actually a kids capri sun juice, a bread roll with

great lounge and restaurant area, kids didnt want to go out of the hotel

my kids loved it

rooms were big and clean and also the food in the restaurant was lovely and good that kids eat free

the booking was for my mum and the kids, they loved it. staff were friendly & helpful

unable to get the tv in the room to work . not a big deal for us but if we had kids

room extremely clean and spacious, great with kids as they had a bit of play space

they were really good with the kids, and they were very informative on places to visit and how to get there

in addition, the computer put our kids on a different floor to us, despite requesting that the rooms be close

being very picky , the kids looked for access to a pool.

was a nice touch that an anti slip mat was included in the bathroom, essential if you have young kids

had the worst wake up call, located next to staff entrance'(staff room or laundry perhaps) and office on the

place is not good enough for kids, lack of activities and facilities for them

internet connection especially on the tv, no channels worked apart from the odd kids

the room too which i found bizarre (in a good way) honestly contemplating a weekend away from the kids to sort

you would need for a longer stay especially if you didnt want to eat out all time or do laundry

the hotel room itself was great, a small kitchenette (with everything you need in it- even a microwave that

was good but the bathroom facility is not ideal for kids as the bath tub has no hand shower and also hot water

wasn't working so had no entertainment the food had to get sent back as my daughter got a kids cheeseburger and

we did not smoke in the room, we are 40 odd year old farts enjoying a night away from our kids and work, we

for a cheeky couple of nights away from the kids and even with covid the hotel and staff were

it didn't make me feel safe with the kids

be ready for kids screaming all night until 4

a twin room but was a double with a kids fold up chair bed

the room was comfortable and clean with good wifi for working

good wifi and tv

wifi connection was not clear.

kids shouting and playing singing and dancing at 10:45 pm

always thought a spa/pool would be relaxing but having kids shouting n screaming was quite off putting

saved up for a couple of months to treat ourselves with a night away from the kids really not happy

floor with a view of a entry/side street, we was put in a room facing a load of screaming crying kids what kept

communication on pool only open until 2 and bar don t allow kids after 5 as well wasn t informed that

hotel also does 24hr pizza takeaway great for little kids, pool table great fun

nice park round the corner for kids

of pillows very thin quilt on the bed drunks constantly banging on our door waking up my kids early hours of

got two double rooms for our family of 2 adults and 3 kids, and it worked well

friendly staff who made lots of effort in keeping everyone happy and talking to the kids, lovely breakfast and

kids loved the socks

i travelled with my parents, wife and kids and asked for adjacent rooms in advance and it was fulfilled

beautiful rooms with great simple kitchen facilities which mean i can make myself a meal

hotel great location and service amazing and 24 hour bar service

very friendly staff with a really well stocked bar - bed was insanely comfortable!

it s not a licensing issue at that time so to refuse 6 people a drink, including 3 kids, was harsh but not

thank you for the tips on where to take the kids to kill time before the salford match

booked 2 single beds. bed's were kids size

the bar there is no menu for kids or even a kids portion size for what was on the menu

kids eat free for dinner.

going on in this town in mc and it was very crazy, maybe good for many, but for the family with kids very

room service pizza was not wonderful quality, just an ordinary frozen pizza

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

about hotel as i proposed to my girlfriend and hotel let company set up a flower arch and petals and candles in

excellent breakfast too

booked a family room as we were 2 adults and 2 kids staying in the room, and as breakfast was dropped off at

as soon as we walk into the heated pool and jacuzzi area there s a family with 4 kids, running, screaming,

great room, breakfast and staff. just wish pool better options for kids

not advised there was only a limited slot for kids in the pool

(no kids rates)

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was

didn't want to ruon our stay with my kids in tow so i cleaned it

no adjoining rooms for kids

and not worth the cost, we went elsewhere and paid for something much nicer, especially for the kids who wanted

happened a couple of times during our stay that not everything on the room service menue was available or they