Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the swimming pool needs a bit of cleaning.
our room was very comfortable, the facilities we used - pool, gym - were good
there was no internet connection (wifi).
parking is free and plenty of space
the hotel is pet friendly, there fire we love it, since we have a labrador with us at no extra cost
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi was working
very clean, great bathroom and fluffy towels, breakfast good variety and had very nice pool area
didn't have a gym
location, wifi in the room, comfortable, shower.
we love the bed very cozy, the breakfast delicious and the coffee was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the wifi was easy to connect to, both in our room and on the terrace
it was very easy to find parking for our rental car, right outside of the property
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
swimming pool. location and staff
maybe the breakfast, everything was contain on plastic recipients
ubication clean and good services breakfast good
the place aldo has swimming pool and breakfast included
i like the parking, a lot of space
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running in the hallways.
kitchen facilities
good value. clean. nice pool. decent breakfast.
also, free coffee and wifi available at all times
i did not like the little variety of the options at breakfast.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room size was extremely small i ask for a two beds i have my kids with us and they said they have no more rooms
bit noisy with kids running down the corridor but this is probably a one off.
in amenities; no gym but discounted access to private fitness centre in building, no pool, laundry service takes
pet friendly hotel supposedly
the guy working the kitchen and bar at night was good too
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
you could hear everything through the walls (hotel neighbors) and hallway (kids running) which was super
the shopping mall which they had canceled upon arrival, i stranded with family of 6 and 3 small kids at 8 pm in
food, bed, parking, really hard if you travel with kids and luggage.
table top wash basin is not very practical for kids
next to the mall and few places that stayed open late, such as the sports bar next door was open till 3am for
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
desk staff berated me and said i needed to register my 7 yr old and my 9 mo old, even though kids under 10 are
this was very inconvenient when you have a family who want to do different things with kids
i booked a room for five people, but one of our kids ended up sleeping on a pile of towels on the tile because
every clean, beautiful views my kids enjoy the pool.
my room with the spa on the balcony, is the best room i have ever stayed in.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
my response was i put down the age of all my kids when booking
beach club is a great plus, the kids pool is warm
booked 2 adults and 2 children with breakfast and the hotel charged me breakfast for the kids at the check in
my response was i put down the age of all my kids when booking
very nice, quiet pool area
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the tv didn t have netflix. just local channels. tough for kids without some entertainment.
there is a free parking area at the hotel.
wifi coming and going, thin walls, easy hear elevator, neighbors tv, difficult to set a/c
gym room was boiling
parking isn't that great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool was so small and gave my kids
breaky was good. the kids on duty were nice and tried hard, but info was a bit faulty.
our rooms were not ready and so 6 of us, including 3 kids, sat in the crowded lobby for 2 hours
gym was a nice extra, rooftop views are amazing and the location was a great stop near the airport
-the pool -the beds are so comfortable
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
night kids running around the hotel
we normally book one room for two adults and our kids, and it had indicated that kids stay free, but then they
mind you we have kids with us
pool was nice for kids to play in, room service was also good.
kids enjoyed - yet briefly - the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
was not clean enough, no extra bedsheet, wifi was super slow, room door doesn t open full, toilet seat was
the parking is big
station male receptionist was helpful and accommodating lady receptionist unhelpful and miserable pool was cold
pool was great. room was cramped but clean
no wifi in the room, only downstairs at the reception
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
near to the bus terminal of downtown cancun, staff were accomodating, the room were clean with wifi and towels
and the pool was close the days that we were staying there
they served our breakfast early so that we could catch our plane
breakfast was pretty skimpy
breakfast was quite good, with two nice pancakes
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the kids loved the pool
much fun for kids
rooms are quite spacious, kids were impressed with the 'decor' of the place and enjoyed the pool very much
one day the literally screaming kids spoiled the atmosphere
according to both front desk ladies, the kids aren't charge there for he doesn't count and doesn't receive a
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
30 minutes, are you serious after a long fly plus a late check in they want us to stay, we have kids(unacceptable
well located, many stores around, 5min walk from bus central. kids did enjoy the swimming pool.
the pool is small and indoors, nothing special, but the kids like it
pool was nice and the rooms was nice and clean
location and parking. that is it.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
liked the staff, the location, the pool, beds were comfy & room was clean , there's a laundry service 2 doors
and terrible wifi connection only in lobby and pool area
wifi didn t reach to my room since on top floor at far end of the hall but worked well when near
the bar downstairs was great
secured parking where all cars are packed
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
also only 5 minutes fork a nice public park and playground if you travel with kids
on the back site 3 min walk from hotel a good area for kids to play around and a lot of interesting street
one of my kids has a couple of food allergies and enquired with the kitchen staff about what he could eat
kids cannot access restroom
gym cardio machines need some maintenance
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great place really nice staff the pool is awesome
close to the palapas park, large room with a swimming pool
simple but tasty breakfast, the have a pool, didnt look inviting location central and private parking in
liked the pool
nice swimming pool on the 1st floor terrace, with sunbeds
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
only after we came out of the shower (took a while with 3 kids) did we realise that the shower completely
pool was too deep for us short people and younger kids
it was too late to take my kids to another hotel (1am) so in desperation we slept in the flooded room (they
people kept talking out loud, kids screaming, i couldn t sleep
had to sleep with the kids in the same bed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
pictures on the web are truthful, swimming pool small but my kids had fun, we mostly spent time at the beach
4 windows - quite bright room, big street in front (no problem during the night), just if kids run of by their
was no kids play area as appeared in one of the pictures online but they still had great fun at the pool
extra for our daughter, not even her age was asked, when the website of the hotel mentions that kids can stay
the manager was super friendly when my kids wanted to watch tv and couldn't find connection he came to the room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
staff bar really friendly!!!
bad wifi
wifi was slow sometimes & a few times didn't work.
pool and beach access
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
old fashion shower head not working properly non refundable plus i just went for 2 days with my kids so just
good a/c good beds excellent housekeeping good pool saday is a very good table attendant
the wifi barely work whennin the room
little to no wifi in our room run out of shower water at times buffet food is often cold two tv channels not a
pool was always clean and lots of
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
the pool was almost always filled with a ton of kids so if you aren t going here as a family might be worth
during my stay, the main pool had no water, and the kids pool was also not operational
location. room and kids pool. very nice and a great price.
during my stay, the main pool had no water, and the kids pool was also not operational
excellent location for the bus. kids pool was great, courtyard was nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had to change rooms 3 times, till we finally get the connecting rooms with our kids
the kids really enjoyed the pool and being so close to shops
breakfast was included, but we still had to pay for breakfasts for two of our kids
room was perfect - spacious with a big bed, excellent air con, and fast wifi
luis the bar manager to the gentlemen's who ordered us taxis and to nicola and maria
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
in construction phase (although that it was promised to be finished 1 month ago) so, no swimming pool electricity
, kitchen and living room
swimming pool's water cold.
no closed parking but had security overnight.
the bar stools are taller than the counter
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
we had lots of screaming noisy kids around, loud until 23h00
in a quiet location, has free parking, and you can get your clothes washed by the hotel at a good price
a nice breakfast with a good price
only thing is they ve got to upgrade the wifi so it s available in the room apart from that it was great
beautiful grounds and pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
just needs a kids area, that has swings and slides things can kids can play with, and if they can add a splash
the place is very accessible and the pool is a perfect size if you go on vacation with kids
we came with three kids with different food preferences and all 3 of them found food delicious, they were amazed
were closed for renovations on our stay which was a real bummer , since one has always games and kids in it and
enterteiment kids they do everything to make people feel well victor was a really nice guy
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
she would not give me a fan even though the ac was not working and the wifi is very unstaible
wifi is very fast
and also there is no kitchen for you to cook
second floor: kitchen, two refrigerators, stove, blender, coffee maker, and a multifunction cooker
the bottom floor there are 3 private rooms open up to the swimming pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
just prior to arriving i picked up an 'illness' and had no appetite but judging from the looks of breakfast
the wood fired pizza grill sback bar on the beach was really good
the wood fired pizza grill sback bar on the beach was really good too
not enough chairs around the pool
wifi worked
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the hotel lobby is welcoming , nice area to enjoy some drinks by the bar awesome bartender
no fridge in room. bar area next to pool isnt operational but not really a big deal.
kitchenette in the room has no kitchenware
thought breakfast was included when we booked but disappointed that it wasn't
facilities are clean and basic with tv and daily room service, and a pool, but no all-inclusive perks you might
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the swimming pool area and the beach was very nice. its a good place for family's.
the property provided all-inclusive option for bar and meals and a private beach for use
didn't really like being catcalled by the staff at the pool and beach
the rooms have poor isolation so you can hear all the music from the pool (until after midnight) and cars in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
lovely pool, the beach was small but perfect for little kids or
it took 2hrs to check in that they screwed up our dinner plans and then the at 12 to 4 kids playing games in
our kids initially had a room next to ours - then there was no water
for someone with kids this is not
the kids section was amazing
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
swimming pool was awesome, great for kids too
kids loved the breakfast buffet
the pool area was my 1-year-old's favorite part--very clean and full of families and kids
place is very friendly with the kids and the place looks nice for them
our kids loved the pool
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
recomended for family and kids.... not so much for solo travelers or couples
there are activities the whole day so it's really funny, it's for all the family and good for kids
the beach is safe for kids
out of the 2 swim up pool bars, i would make 1 of them adults only, as kids constantly splash your cup of
overall clean facilities, employees always cleaning, sparkling clean pool with lots of kids areas, excellent
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
it was very scary my kids did not want to take the elevator anymore
we did enjoyed the food too our kids enjoyed no complaints about it
they always went the extra mile to make sure me and my kids had a wonderful time
views, restaurants and food, gastrobars, adults only restaurants and places and plenty places for kids, a lot
combination of great food, best kids club ever, fun at the pirates boat and relax at the pool or the beach
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
a lot of the negative reviews are about lots of kids running around everywhere, well yes there will be, it's
you are traveling without kids, this is not the place for you
my daughter played alone the entire trip because she couldn t speak with all the other kids who spoke only
hotel for families, nice pools , great beach as kids can swim and is not dangerous also very secure , food
the outdoor lunch options were great for the kids who didn t want to leave the water
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
great for families with kids or adults looking for a laid back vibe
we then went to the bar after 6pm to redeem our invitation drink tickets
the vibe at the pool is relaxing and luxurious with an amazing view of the ocean
swim in the pool and a hot shower and lazed around watching movies and ordered some delicious room service
staff pool restaurant & decor! excellent!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
basic breakfast but it did the job
there was also a small pool inside the building, and mini recreation room with pocket ball
gym was not ready
they have a cost of 200 mxn for parking per day, which was not advertised on booking
gym is small & sparse