we were told that the creekside (quieter) rooms were all booked; however, the parking lot did not agree with

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room

the breakfast was good with choices to suit all

the kitchen in the room and the cleaning it was very nice

after i put my credit card in and signed a pet waiver did they inform me that the dog fee was $150, which was

we booked the room for 5 people (3 kids and 2 adults)

location, beds are comfortable, nice space for 2 adults with 2 adult kids

ac didn't cool the whole room, wish they had a pool for the kids

we wanted the extra space and a separate room from the kids so we could all relax after camping

only bad thing i can say is; because i wasn't there when my husband and kids got to the hotel, is that the lady

the location was good. coffee and bar was nice to have. staff was very friendly.

to the pandemic the pool was limited to 1 hour schedule only time, gym was closed, restaurant closed and bar

wish the coffee bar was open longer in the day.

lobby was nice but everything is closed. snack bar is open though.

good outdoor space and heated pool

the open room upstairs was not so good for my kids

ok or if i needed anything mind you i could barely walk and was alone most of the time since my kids had to work

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

well, if i was using the pool, i would be disappointed. it s very small.

pool and pool area is very small

excellent place to stay . breakfast was delicious and people were very friendly .

add vegetables to the excellent breakfast

breakfast

loved having a kitchen, but the fridge was super noisy.

very petty quibbles

if you re a parent traveling with kids, i would 100% recommend this hotel

was decent, but rather basic, like supermarket food than something carefully prepared in a kitchen

wifi unreliable and cellular signal poor in the room

limited parking spots and the ac in our room didn t work

the cleaniness of the rooms. the breakfast was good.

room was comfortable, and i loved that we had a full kitchen

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

loved all the accommodations with the kitchen

there is a small light in the kitchen above the stove that can t be turned off

although it had a kitchen, there wasn t even a table or a proper place to sit and eat, which made the kitchen

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

the breakfast was great, my kids and i loved it

freeway close yet in neighborhood setting.close to great breakfast and lunch eateries.

parking

pool was closed for repair, but we knew that when we booked.

is the coolest hotel but i think a little overpriced lots of college kids also but it s a great hotel you won

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

parking is available, and the toiletry amenities are well-prepared

the location was very close to several malls, mini golf/arcade and the sapp center

close distance from my destination and very helpful staff, easy parking acess

complaint was the guests above us must of had kids so it was extremely loud and disruptive at 5 am when all you

it had near by stores, cleanliness and friendly kids love the stay

we saw visible spots in both kitchen and bath area

the 2 bedroom 2 bath was spacious, clean and comfortable. well equipped kitchen.

the breakfast was absolutely wonderful

walls were a little thin and we could hear noise in the parking lot, it was not a big deal during our stay but

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

awesome breakfast , great shower and great locations

free parking and internet service

the pool area clean

and the pool was closed, which was a bummer for the kids

pool was a little small

the pool was extremely small and there was no hot tub - that was the only bummer

offer room service

away prestige i think they should take this time because all the hotels including the motels have room service

hard when you have cold kids

and there was nothing could do to help me when my phone wasn t working or connecting to the wifi

i wished room service was available.

they had a gym and pool that was open.

wish the hotel did room service

the pool was small and shallow and jammed with screaming kids which meant you couldn t actually swim but i

hotel had a beautiful christmas photo prop,my kids loved the little tree contest

gym

4) the gym was good, but could be improved

clean, nice, good location, pool, hot tub, gym

the restaurant and bar do not stay open late to accomodate residence

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

very close to the convention center (2 minutes walk), rooms very well isolated, free wifi, free starbucks coffee

pretty nice gym in the basement

i also appreciated that the wifi is free, as most higher end hotels like to charge for wifi

they had a christmas in the park within walking distance geared towards kids

room service was quick because i asked for extra towels

gym very small

if you had room service it was unknown to me and maybe the staff should let the guests know that when you

tv was on the side wall and not in front of the bed, wifi was horrible, tv kept losing connection and i had to

the lock on the window was gone was scary having our kids alone

our kids enjoyed the pool even though it was a little chilly

the gym was great. the bathroom area was nice. could be better checked up on.

the pool.

the pool is amazing and the lobby bar is a charm

fireplace in our room was broken

we arrived too late for breakfast, but next time!

gym air conditioning not working made for a very sweaty workout in close quarters

breakfast could be a bit more substantial for a continental style

the breakfast was lackluster

the studios were well equipped and my kid enjoyed the pool

this is a nice hotel with a pleasant pool and a good shower and bedroom. i d recommend it!

rooms came with kitchen amenities

the gym was awesome

hotel has a bar that serves small plates, we had some flatbread pizzas and they were good and not overpriced

they have a cafe style food and coffee bar in the lobby where you can purchase breakfast or starbucks coffee

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

suite was so loud between the pool and the paper thin door and walls shared with the room next door

a very lovely lady who went beyond her work scope to help us get the pool view room that we hoped for

i loved having a fireplace in my room since the night were chilly, and the bed was beyond comfy

i would have perfered to eat breakfast in their area but they closed it off

easy parking, cleanliness, location, breakfast included.

exceeded our expectations. super comfy beds, quiet surroundings, plenty of parking space.

also appreciated the free parking

as a single mom with 3 kids who can be overly energetic, the staff greeted us with warm smiles, pointed us in

liked the rooms perfect size for two couples with 3 kids , very quit place easy to relax

had a nat bug problem, the air conditioner leaked, had no view and they put me upstairs with two kids

if you have kids avoid this place at all cost, not safe

the dryer in the laundry room was not working.

my kids loved every thing about

, pool table, lounge areas, pool, gym,

room was just as pictured and i like that the parking garage is below the hotel.

the bar was jumpin

parking in garage limited when hotel is full, but street parking in front or across is available,

the ac was next to the sofa bed so my kids got stuffy nose being in direct air

we came downstairs for breakfast at 8:30am and the buffet was hot and fresh

breakfast was ok, the same thing every day, so variety would be nice

breakfast with a lot of options -uncountable outlets for charging, even with usb ports -good wifi -free parking

staff was very friendly. breakfast was excellent!

my kids commented on this hotel was the nicest they've been to

and breakfast was amazing we didn t know it was included until the morning we checked out

a solid little breakfast in the morning

great housekeeping, facilities, and breakfast. loved it.

breakfast was nice kept neat! hotel rooms were designed well front desk was friendly!

it was hurt very deeply ,she also dress the pants i think it's very dangerous to the kids, and i have also

other people who were staying in the hotel were putting their kids' diapers by our door

desk told us kids under 12 eat free that was not the case there 12$ a plate with a purchase of a adult plate 1

kids next door throwing party at 2:30am

the room next to me, the guest were loud and the kids out of control

tomatoes or veggie sausages, room had a fridge, snack bar at reception was useful for hungry kids

lots of pool toys for the kids

the kids would be welcome here

our kids could not get enough of the pool, overall just a pretty good today

only thing i would mention is there is the pool nearby, so it might be a little loud if kids are too playful

were kids running around after 10pm with little to no parental supervision, adults out by the pool

were more families with little kids than i had expected (i was there for business trip

i showed him my reservation for 2 adults and 4 kids and again told him one bed would not work

we were staying here with our kids, so not feeling safe was a big deal

it was run by a bunch of kids - with no desire to help or care for the customers

parents didn t seem to care that kids were running amuck

got a room for 4 adults and the the sofa bed mattress is so thin it s a better fit for smaller kids around 1

the pet deposit of $100 seems a little excessive for a dachshund/chihuahua.

has a kitchen with pot, pan and saucepan

close to the airport, and the shuttle ran on a convenient schedule

staying with kids, it is always a go-to when looking for hotels that offer breakfast and is included for your

we had such a long drive with our kids that we just wanted to sleep so didn't say anything

this only complaint i can think of is the lack of a hot tub to soak in while the kids goof off in the pool

we were traveling with our young adult kids and seeing shadows in the bathroom is uncomfortable

the shuttle service was fantastic right on time and made getting to and from the stadium completely

the kitchen equipment was also only for 2 - we managed that as we had our own items for the kids

if we had known the pool was not functional we would not have booked this hotel - our kids were deeply disappointed

new furniture with sharp corners. not very safe for small kids

wifi can be very slow in the evening. not very good mobile/cell phone reception in the room

steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

my kids loved the bool and the small deck right outside our room that leads to the pool

i had to go get a costco membership and buy blankets & sheets and pillows for my kids

the sofa bed in our room had some tears and kids said very uncomfortable

it was clean and comfortable and our kids enjoyed the pool and

7 am breakfast? you kidding me?

in the morning and that it doesn t go till 5 am so we had to walk to the airport at 4am with 2 kids so we didn

great breakfast the kids loved it...

couch was terrible to sleep in felt like i had springs stabbing me all night but the kids slept comfortably on

even the severity guard stepped in to help get towels for this kids in the pool

great breakfast! buffet style with many options. kids also liked it.

breakfast was great, bed was very comfy, my kids love the pool it's great.

sunday morning, my kids were watching cartoons around 11am when someone called to complain that we were too

really- if i had to put something, it would have been nice if the h bar offered desserts

the cook called in sick, so no food available at the bar that night

pet deposit charge that wasn't listed on the website

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or

the options were great and my kids loved the pancakes

pool was relaxing and fun for the kids

shuttle service said they could take my niece and 3 kids at 4:30 am but once we checked in they said it didn

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or

warm shallow 4ft pool was perfect for kids

only thing is that we were there for a soccer tournament and there was a lot of kids and families which we were

of families and little kids there for their soccer tourney which is fine but it made breakfast loud and crowded

like taking a shower with a kids water pistol

were a little too thin and couple having sex next door make us hesitant to come back with our kids

coin laundry machine is always occupied

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

2) pet fee 150 wasn t enough to charge

modern, comfortable, clean, friendly stuff, gym and yoga room

we also ate and drank at the bar on the first floor

hotel menu did not offer great options for kids

kids wouldn t eat the breakfast, except juice and dry cereal

wish they offered some kind of grab and go breakfast items for the kids

i would have liked a larger selection for room service.

the bar could of stayed open later

it is clean, good breakfast

this time we didn't use the kitchen but that is a plus

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

not enough kid friendly breakfast options

for our kids, that we couldn't stay longer lol

after driving for hours with kids in the car i did not want to load everyone up again to get dinner

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

my kids loved the indoor pool because the water was heated

our kids enjoyed the suite