too loud in breakfast area. kids out of control.

eggs, sausages, cupcakes, waffles, bagels, cereal, fruit, oat milk option (highly appreciated) my kids loved

and wished we could have spent more time in it however our time was ruined by a bunch of rowdy kids who were

the continental breakfast was great- the kids loved it

a room with a pull out trundle bed they gave us one pillow,no blankets and a sheet set for two kids

it was located near shops and food which was perfect for family with kids

it was located near shops and food which was perfect for family with kids

everything. front desk and hotel staff; patricia, jeff, housekeeping, bar excellent service.

very disturbing all night running up and down hallways slamming doors and screeming i know there kids but no

on sat morning kids got up, no pool

and they said pool was open

rooms window was ten feet from the parking lot and that made for some loud interactions during the night

there needs to be an on site laundry room with multiple machines

in was late because all the housekeepers were outside on their phones and taking care of the kids they brought

the 2 bedroom suite for a family w/ 3 kids

day having breakfast, the lady who works there was trying to take out one of my kids from the stroller to put

the pool was not very clean unfortunately for my kids

in was late because all the housekeepers were outside on their phones and taking care of the kids they brought

kids run around unattended and being loud and knocking on peoples rooms all day and night dogs

great location and the room was very nice. the kids loved the pool and said it was very clean.

thank good kids were suppose to use it so they didn t care to just sleep on the couch

very friendly with our kids as well

(2adults and 3 kids under5)

kids in next room had us up bright and early each morning

there were kids running up and down the hall and slamming doors until 1 or 2 on the morning

problem was our room was above the pool and it was so loud up until 11pm with people in it

room has dumbells, a couple of treadmeals, stationary bike and an eliptical overlooking the pool, so it was nice

gym could have been better equipped with steps & mat

we were there to take our kids to the nashville zoo

my kids and i had a comfortable, safe and a great hospitality stay

we were there to take our kids to the nashville zoo

the kitchen had everything we needed to cook

could use a small dining table. kitchenette well appointed.

i loved that kids stayed free

she definitely made my kids feel welcome and

picked up and hung up - when i finally got out she said oh i thought it was kids playing no other apology

times, it was almost midnight before i was given pillows/ blankets to my room for my self and my kids to have

so we took the kids to a jump park and spent a lot more money than was planned for this trip just to give the

it was 11pm and we had two kids with us so switching to another hotel was not possible at that time

it appeared online larger but more for kids in person

pool was small! the staff complained about our kids.

was ok since it was included no problem loved the courtyard on the outside great place for kids

however, this would not keep us from rebooking at this hotel, kids can be messy

works the night shift is very unprofessional, she harassed us the whole time then one night my kids were in the

and room was nice and spacious , was definitely enough room for my fiance and i , plus our two kids

it was one of our reasons for picking the hotel, so my kids were very disappointed

pool was large and kids had fun in it

oh and if you have kids the pool is outside which i totally skipped over so if it s a rainy day good luck

were there for four days with little kids

the loud unruly kids

the pool was usable, but would have been better if the water was warmer.

also very well-located, walking distance to shopping and restaurants, indoor pool too

i wish there had been an outdoor pool

however, i know i had a long day and 5 kids to get settled in, and for all i know she had a long day of dealing

there were kids running the hall for a bit when we first arrived. (not any fault of the staff.)

noisy kids next door

it was good for us, because my teenage kids preferred the late breakfast

annoying when you have to be so e were and need to get the kids fed

the hot tub was full of small children. kids running around unsupervised

we had our 2 kids with us and the sofa sleeper could barely fit our son

i had booked earlier that day on the road and after 10 hours in the car with young kids i had to wait for her

couldn't try the pool because of a short stay???

pool was colder than i will get in

kids loved the pool and basketball court

no supervision at the pool area, kids were diving/jumping in the pool in groups of 3+

had two adults, teenager, and two kids

bed/ tv with wifi for kids

the hot tub was gross, the kids whose parents were allowing them to use it as a swimming pool were covered in

understandable, but was definitely a bummer for the kids

we had nowhere to sit as my kids froze in the pool

be offered but you had to pay and the choices on the menu were not a broad one especially for kids

enjoyed the live music in the evening, the bar and the pool table it was a great way to relax

bed was nice , it was clean, inside pool, free wifi

one of my kids moves a lot in his sleep and the sheets were quite noisy.

no pool...your website advertised that it had a pool but it did not and ruined my kids trip

we booked this hotel with a pool for the kids on our way home from vacation and the pool was closed for repairs

we had three kids with us, and we tried to keep crumbs from dinner off the carpet, but they were still there

there are no laundry facilities at this property

the pool was small. too many kids.

the walls were then and there were a lot of noisy kids constantly running outside the room.

adults was bringing liquor in there and was spelling it everywhere and kids where fighting and wrestling in

kids running around/shouting

free breakfast was perfect for kids

complimentary american breakfast are what the kids look forward to and theirs was not good

the free breakfast was delicious

the breakfast was much better than the typical included breakfast at other hotels

the breakfast was hot, fresh and had options for everyone; delicious

exdcellent breakfast buffet

my kids stayed on the pull out bed and in our first room the springs were killing their backs

easy parking and near stores and restaurants , not far from downtown nashville

gym small and staff baseless noise complaints

breakfast was excellent and different each of the mornings from the 2 nights we stayed

front desk staff; kitchen staff; room location on first floor;location

for family/kids to do

i was woken up by kids banging and playing next to my door at 7:15am then again at 8:45am then again at 10:15

clean, house cleaning was great as to folding my kids blankets and giving me extra trash bags for diapers and

the atmosphere was friendly and even upstairs at the bar the staff there worked overtime

very friendly and attentive staff, a good restaurant and well appointed gym

breakfast was good and coffee was great, the room was extremely nice and clean but i feel like what

only drawbacks to the hotel is there pool is very small, not a wide selection to there free breakfast, and no

room s full kitchen/stovetop/microwave/dish washer/refrigerator are nice for an extended stay

water stain on ceiling above the kitchen, probably from bathroom upstairs

pet fee that wasn t disclosed during booking and my search for pet friendly hotels

excellent hotel in heart of the city. i liked the room with my wife and 2 kids are enjoyed

pool closes too early and parking isn't the best

couldn t take our pet

a pet friendly hotel, it would have been nice to have a grassy area within a closer walking distance

great location for lipscomb university. i liked the secure parking. beds, tv, wifi, all good.

was so impressed with the udi gluten free options, turkey sausage, and chobani yogurt for breakfast

the pool area was really clean, plenty of nice chairs and towels available

not only was the breakfast really good, but it was also well stocked

the continental breakfast was not very good.

clean. new. bar. only a few floors. pool was great.

to do with the establishment, just soccer tournament going on somewhere near and the kids were extremely loud

heated pool, gym, and loved our room

to covid 19 restrictions, there was no hot breakfast

the staff were great and very polite. breakfast was awesome and the beds slept so good

wifi was spotty at times

the bed was super comfortable and the blackout curtains helped us and our kids sleep in

we were in town for a funeral and i was hoping my husband could take my kids to the pool while i visited with

room was spacious and comfortable, and my kids loved the pool even though it was cold

however, it was a major safety risk due to traffic, kids, not being able to see your surroundings

i didn't like that our phones didn't work and the wifi isn't strong

the room was very clean. the kids loved the pool. loved how big the room was!

full size kitchen was a plus with small kids

until about 11 pm we could hear groups of kids running down the hall to the elevators and back keeping us awake

my sick mother and my pregnant daughter and 5 month granddaughter were with me and my two kids

staff can t control this, but there were several 9 yr old soccer teams staying at our hotel and kids were

beds were comfortable and the kids loved the pool and hot tub

they made cute pancake shapes for the kids & the area is very well maintained throughout serving times

kids were loud in the outdoor pool, but staff must have asked them to keep it down

clean, pool was great for the kids, 5:30 kickback was great!

afternoon snack with drinks was wonderful, breakfast was delicious, the pool was perfect for our kids, and the

used no deposit so basically if we bath no deposit so me and my wife went and bought us and our kids some towels

from there or died they will give u a room but good thing was we made it out glad i didn't have kids with me

them hanging on the stairs you have people coming from out of town trying to lay their heads with kids and this

spiders and spiderweb over my bed. kids being outside and loud late at night

is no hotel for people with kids

night the whole place smelled like marijuana, definitely not a place to bring kids

no change machine for laundry or place to buy detergent etc, dryer max is 40 min for 2

the bed was very comfortable. the breakfast food was fine. the staff was very friendly.

not too many breakfast options

weird smell in the room, someone s dirty laundry on the

and will never ever book a room at this establishment anymore i booked the room for me and my kids

loud road noise, and loud people in the parking lot

i got no room service

man kept telling me this is a no smoking room then came up to my room in repeated the same thing

needles found in parking lot

perfect, pool table would be fun if my boys ever got a chance to play in between all the other kids

need a better set up for your breakfast, kids don't bother me but standing there waiting on pancakes but holding

loved the game room downstairs my kids and i played games and pool until after midnight

we loved the hotel lobby! my kids enjoyed the pool table and all of the games available to play.

nice lounge/lobby pool table for the kids beers for us old people

clearly this hotel is designed for college kids or party goers

not for kids, but it s a great stay for 21+

the lobby was awesome and my kids loved learning to play pool & the fun drinks

was clean and fun, had drinks at the bar before going out. what a lovely night!

not for kids, but it’s a great stay for 21+

train was noisier than we d like and at 2 am in the morning, the people above had kids jumping on the floor

a birthday party at the indoor pool with at 25 kids and more adults

at midnight or a little after, the smell was so strong even my kids were complaining by 1 am that they couldn

we had kids knocking on our door and running. we had to report it to the front desk.

it smelled and kids was running in the hall way

was loud in the hallway but there were a lot of kids in town for some competitions

very very clean i love the pool table my kids loved it

pool was small, room was noisy (kids upstairs jumping), few other amenities like breakfast

great accommodations, great value compared to other hotels for our pet dog, kids loved the pool

softball team was here so i guess not the hotels fault kinda but super loud and hyper kids running around and

its halfway point to meet our grandkids has a nice play area great location price is reasonable

the playground was nice to let the kids play before we took off again for a day on the road

kids running around making lots of noise

very clean the staff very friendly my kids n me felt so safe n comfortable

a whole fenced in playground for kids right next to the fenced in pool up to 9 ft deep

wasn t working they replaced it the next morning, the pool was perfect very clean and kids loved having it to

kids running and screaming to the point you could not sleep.

the kids in the family staying in the room next to me (108) were running in and out of their room from

a lot of noise from the truckers and their were kids on the premises up late running around in the parking lot

the ad said our room was for 4 adults and 2 children, thank goodness we left the kids at

wifi the whole stay and i came there to go to school

having a gym above our room.

location, good size rooms, very friendly staff, roof top pool, very clean, plenty of storage space

very comfortable, nice spacious room. wifi was also very good.

very friendly staff. fantastic room and rooftop pool.

we had to laugh at the bad fish smell since our room was above the kitchen. and i love fish too!

the rooms are spacious and the kitchen with refrigerator and microwave and sink are great

the kitchen area was a nice feature.

the small kitchenette came in very handy and we definitely appreciated having a full size refrigerator

breakfast bar was weird as they required a key card to access and restricted the part of the hotel from other

charming and great location. also the live music and bar was a great touch.

ordered room service breakfast and it was delicious

nice bar and lounge - great location right in downtown

always one of my pet peeves

the staff at the restaurant and bar area were awesome

close to conveniences, numerous dining options, and parks/playgrounds for kids or pets

we were very pleased. the shuttle service was excellent and the kids enjoyed the pool.

with kids that is a big expense usually not have to worry about

were kids jumping and hollering around the pool but not the properties issue

did not receive breakfast with the room booking. kids were extremely disappointed about that.

down to our car around 10:40 and the housekeeper walked into the room without even knocking while kids

location was great and we had a view of the football stadium which was cool for the kids.

10 to 15 year old kids maskless and loudly roaming the building

phone didn't work room service- make pull out up was too late/took too long.

no room service

ambiance. decor. breakfast. pool. staff. the bar we could walk to close by.

the pool was awesome its 3ft deep with seating all around inside of pool

didn t eat at the breakfast bar because we had an early appointment

i used the gym, it was also clean and comfortable

the breakfast was great and the bed was real comfortable

we were there with two family and this give the kids nothing to do

not enough gym equipment

breakfast and price for the time period

window faced a wall. broken wall pieces in elevator. very crammed parking lot

thing i like best about holiday inn expresses is the free parking and free hot breakfast

room was spacious and clean and comfy for us and the kids to enjoy our separate rooms not breaking the bank

we had three-bedroom and came with our four kids and two small dogs, and had plenty of space

the pool was a fun addition for the kids

noisy - could hear neighbors (kids) late into night and early in morning. walls thin.

the towels in gym and swimming pool area and the washrooms in those areas were clean

the woodhouse spa onsite was amazing

i will make this comment--the spa needs to lower their prices and it was impossible to get an appointment

we have a dog and love that it was pet friendly with no fee

i like the stay overall. i like the spa smell that spills over into the lobby.

we enjoyed the henley for cocktails at night & breakfast the next morning

having one remote in the room that worked both tvs was a little inconvenient especially with kids

t let us check in 10 mins early in a heatwave with 4 young kids under 8- the floors were so dirty, our feet were

pool was a huge hit with the kids

my kids don't like waffles

the kids enjoyed the pool

he was great with kids and also very helpful

my kids refused to use it

it was clear the manager on duty had lost all control of the property as the kids were playing hockey in

also the people or kids in the room above us were jumping off their beds and making a ton of raucous from 3am

the hotel was close to the parthenon. the pool was nice to have for the kids.

our kids were really looking forward to it & once we stepped out of the elevator we were told no kids

even with our kids the service was amazing

sofa bed to the kids

was nice and fresh with different variety on daily basis, the extra bonus of having a roof top bar was great

rooftop resturant was great. pool and gym very good

literally across the street from vanderbilt university so perfect if you are visiting your kids at vandy

it was inconvenient but not that big of a deal, if i had kids with me i would've been annoyed

not comfortable for two adults maybe for kids

not comfortable for two adults maybe for kids

and even offered an umbrella on a rainy day), and there is a 3 device per room limit on the free wifi, which is

suggest to add some board games, cards, etc in the lobby for families with kids

by giving us access to the hotel pool next door but it was still a little inconvenient with 3 kids

returned the second day to room filled with kids pizza again and no apologies

indoor pool is entirely a hot tub, wasn't advertised that way and kids were not as interested to play in it for

level (not hotels fault - but loud young kids early am and late at night), room faced roof and other wing of

no one bothered you, no noise from kids or adults running the hotel

our kids loved happy hour each afternoon

sofa bed mattress is horrible. probably passable for kids but not adults

the kids slept on the floor instead

helpful staff, great ammenities, happy hour and shuttle were awesome!

there were thugs and college parties kids everywhere going to bars

would like shuttle to vanderbilt.

rooms were nice. it s a new hotel. the breakfast bar was good.

and the shuttle service to downtown was brilliant

this phone does not scan bar codes

kids were in the pool and you cannot see kids if they went underwater

an adult hotel so i don t see why the pool can t be open later since there isn t really any kids to worry

gym facility was also very nice and practical

location amazing facility s including a gym pool area is lovely with loads of seats and a great bar

room service ends at 9pm (too early) i wish there was live music