kids playing in the front of the door at 6h30 am

did told them that we are with kids still staff was giving 4 small hashbrowns with 1 spoon of scrambled eggs

maker for the breakfast part, warm staff, was a hit with the kids

convenient location, clean property, and plenty of parking

the breakfast was good and we enjoyed it. room service was good. free parking.

was delicious and the service was great, but the menu was expensive and too fancy for my kids

friendly staff and great location. kids loved the pool.

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

populated rooms with multiple screaming kids

the kids liked the swinging chairs in the lobby

dirty, the mattresses were extremely bad, and i did not feel safe in that place especially with kids

staff was very helpful with wifi issues and got me connected

laundry buckets for garbage

tv, no micro wave, pool of water under air conditioner, hot water stopped mid way thru shower, had to leave air

someone appeared to be watching the parking lot for valuables left in cars

nothing in particular, i almost always book there because the kids love the pool.

complimentary breakfast would've been nice, but kids ate free so that helped

kids loved the pool and hot tub

staff, very nice and clean facilities, the kids loved the pool and the rooms were very comfortable and neat

kids eat free, and our little one even got something to paint/draw while waiting for the food

for kids it okay

the first floor inside rooms would be ok if people had kids, except room 145

breakfast, not sure why they charge for kids, given room daily price is not that cheap.

when you travel with kids its not acceptable to hear alll things

good price, but not ideal if you want to stay longer time with kids

i had 6 kids with us and everyone slept well and enjoyed the place

pool was clean kids loved it rooms are clean friendly staff close to laronde our destination

location to metro. free parking and amusement park if you had kids.

covid kids

i loved that the metro was right thereand the little pool for the kids.

the pictures barely any furniture and has a broken fence wich is not safe for family with little kids

breakfast, that maybe enough only for kids

she said your skin is dark she told my kids but our feet under is white but our head of hair is

she said your skin is dark she told my kids but our feet under is white but our head of hair is

wifi was very poor

clean hotel with free parking and swimming pools for kids

staff was amazing and very helpful. kids loved the pool.

kids really enjoyed the stay

the room was spacious, and the resurant on site and pool was enjoyed by the kids.

noisy hallways, kids running and talking very loud. doors slamming.

noise from kids running in hallways and noice from ac unit

good location. very clean. look and approach is appealing. comfortable with kids.

my kids loved it

was super clean and the room was spacious for 3 adults and 2 kids

kids were really happy with the breakfast in the bag, well packed

dozens of kids playing hockey in the hallway using my room door as their goal!!!

second bed didn't fit for 2 kids

i had to wait for 45 minutes to get my room keys with my spouse and two kids after three hours of driving

cozy and comfortable place. very good breakfast.

personal, pet friendly, free parking

kids and grandparents loved the pool

put on a floor with several other families and many were so loud with slamming doors and young kids screaming

breakfast was excellent plus we had an evening meal and it was great too

hotel bar did not maximize its potential yet

excellent breakfast buffet with friendly service.

the wifi was also super fast

great location. the lady in reception was attentive. wifi was fine. did not feel unsafe.

bad service all around, noisy, no intro to place and wifi, rude staff, water issues

it said that pets are allowed, but they told me they can't

there is no staff at reception--just ai--so no one to tell us what the wifi code was or answer any questions

was below average canned fruits instead of fresh, hot chocolate stock-out on day 2 (sorry kids)

plenty of space for all of us and the kids to move around, also the bathroom was big enough

the kitchenette!! great when you travel with kids

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

was great for a family stay - our rooms had a small kitchenette with sink, microwave, toaster and two heating

was a hockey team (kids/young teens) staying the same weekend we were there and they were playing hockey in the

we only stayed two nights for a weekend staycation (just me and my 2 kids), never went outdoor as it was cold

could be improved in keeping adequate supply's when 2 more guests including kids are staying,though it was

my kids were happy to have a warm swimming pool and they liked the hotel overall

and the kids enjoy the pool

for a family or for a business trip where you can prepare something for yourself or for the kids

likewise, having trouble because of a group of noisy schoolkids, they did their best to make sure they behave

is great, staffs are polite and helpful, is great for family with complete set of kitchen, as kids are tend to

sofa is too small, even the kids complained

our stay - not a massive issue but not ideal when you've had a long journey and have tired kids in tow

walk) but around the hotel is considered a bad neighbourhood and not suitable to take a walk with kids

stay with kids, but it's not bad for solo travelers, i think

breakfast was good, not excellent, but good enough

it even had a laundry room to wash clothes

great location, great breakfast.

the beads are too high for kids / i also wish we had more room for our stroller.

breakfast good served from 06:30 to 09:30 not bad the gym room, small but it is possibile to work out

hot breakfast was very good w the make on spot pan cake

the included breakfast and game room was a great addition

they allowed for early check in and late check out as we were taking the train

wifi and tv doesn t work at all during all stay, we had to buy a sim card to connect and work

during my stay, wifi unstable. staff explaining due to work on fiber

wifi failed on many occasions to be able to connect, i didn't like that the ac was only in the

the kitchen was well stocked and in good condition

i liked the kitchen and how well it was equipped. the newness of the studio was also wonderful.

was no ac and the temperature reached 27 c in the room with kids not able to sleep

kids in the hallway running and screaming, i don t party but i watch tv very late and some men

hotel was safe for my 3 kids to run around

of the tv channels were always stuck and there was no working kids channel, though it was mentioned in the guest

i waited from 1042 till 1115pm to get sheets, pillows, and a blanket to put my kids to sleep

stay was horrible, kids screaming, the receptionist doesnt seems to care about concerns, etc

we had to wait 3 hours with kids and they refused to refund us as the room was not corresponding at all to the

druggys yelling not a safe environment for night adventures or to walk around with kids

kids had been to another hotel in us with similar breakfast and were excited about it

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions

the security of the property was honestly terrible, not a place for kids

noisey and some bunch of kids playing around the hallway.

thin wall can hear the next room talking(kids yelling at 12am)

is not convenient and scary for kids

i got woken up bunch of times by kids running in the corridor and people check-in late at night prolly just

husband and i fled our four kids to the oasis of the spa and hotel william gray

i didn't like that the restaurant wasn't 24hrs for room service.

ordered room service from maggie oakes and i m still thinking about the lobster papperdalle

room service was knocking on my door 11:30am asking me to leave the room when checkout was at 12pm

the gym is decent for a boutique hotel

30s couple , no kids, stayed for romantic and elegant weekend in montreal anchored in vieux port

the location is perfectly situated to many things and yet, offers a rooftop bar and two other restaurants

had to check out after the first night because the ac and wifi were quite poor

if you re looking for a quick work out we were able to utilize william gray s hotel, pool and gym

we stayed on the 4th floor in a comfortable room, and enjoyed breakfast in the bar pincere two mornings

sit in the park and enjoy watching kids play, bikers in the park

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

the tv is all wifi took us a while to figure it out.

have liked a bar area and also the roof terrace coud do with an update, maybe some plants and a parasol for

good wifi throughout

air conditioner was in the main room and super loudly kids couldn t sleep and my room was hot and couldn

was great, big enough for kids to run around

i had younger kids with me and the area wasn't the best for their ages

we had a good stay in this hotel, my kids loved it here.

we just needed a place to sleep so we did exactly this and kids were not happy as they felt the room was 'dirty

were great we loved the size of the room and that we could sleep our whole family (we have 4 kids) we enjoyed

parking was a little expensive, and there wasn't a pool which was sad for the kids

stayed 4 nights with 2 small kids, the room is big for all of us

to many exciting attractions for adults and the kids

the room king suite is very spacious especially for family with kids

a family of 5, we booked our rooms to be side by side so that our kids could be in one room beside us

is a very noisy location as the nightlife is crazy and we heard kids partying till 3 in the morning

room service was quick and very delicious

i had a junior suite, which was spacious and, in my opinion, a great value

at the front desk - room service - valet

the sofa bed is uncomfortable but great for kids

pull out couch for kids a little uncomfortable

the pull out couch was very uncomfortable even for kids.

very good room for a family of four (kids age 9 and 11)

they went out of their way making sure we and our kids are comfortable

clean at all smell from beds my kids got allergic reaction due to cleanliness so we left room one day

the rooftop hot tub and pool were a treat

the breakfast was included and there is enough for everyone

roof terrace pool area is a bit misleading

the facilities, the suite, the fact that we had washing machines and the kitchen.

location may not fit in case you have young kids

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of

and now best solution to move 5 of us 2 adults and 3 kids to the room with one bed

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

ps even the room for the gym is well

location and rooftop terrace were nice. although the hot tub and pool were crowded. many kids.

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets

it was not suitable with little kids on the place

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

on the morning we left they decided to tell us the kitchen wasn t open and they didn t make takeaway

wifi needs improvement. tv couldn't work

location is really convenient with the metro literally next door, and many great restaurant and bar options in

breakfast was fantastic

breakfast was good, if slightly unimaginative, and the staff were universally friendly and very

and changed rooms from a standard twin to a superior room with a king bed and sofa bed for the kids

visiting montreal as a tourist with kids, it was perfect location - easy to wander to the port and explore the

our kids had never been out of the states before and this was an easy introduction for them to receive

our kids where forced to sleep on an extremely uncomfortable sleeper sofa with bars poking out

the bathroom was spacious with a large shower and spa bath

we travelled as 4 couples, ourselves and our 3 kids and their partners

families with kids over age 8

the shower is a spa shower which was great after a long day of work

the lack of protein in the continental breakfast, i can't go far on a little fruit and a croissant

a spa shower

staff was extremely friendly and good with kids

was great - well appointed room with a fantastic spa like shower

wifi wasn't too great in our room

the breakfast was very nice and michel was always there to attend to anything we needed

the breakfast was adequate, but not as fresh and tasty as i would desire.

noise between floors (kids in the room upstairs) was challenging

breakfast was brought to the room at a specified time.

with a very comfortable bed, good shower and breakfast included what more could we want

wifi was down for at least a day

it felt like you were staying in bed and breakfast

needs to be more selection for kids meal

see all the sites in montreal old and new clean comfortable and quite, good service and good for kids having a

kids older than 12 have to pay for breakfast even though the booking said breakfast included

my kids really enjoy

location, family friendly, staff very polite and approachable, kids liked the pool and i enjoyed the sauna after

the bar and restaurant were hard to get into.

room faced onto the street which made for night noise given a bar across the street

breakfast was excellent as was the location of the hotel

that it came with breakfast and the location was great

great breakfast included. wonderful restaurant on site.

i thought the option of bunk beds was interesting since i was travelling with my 3 kids but they were cot sized

continental breakfast was simple but nice to have with the kids

deal with the police and we had to take the bus back home in toronto all our gifts bought for our kids and family

everyday same nothing for kids no chocolate milk or white milk breakfast need to change could give egg or pancakes

it was uncomfortable for my young kids

if you have kids, be carefull

around sex stores in the downtown which is not probably a good location for people traveling with kids

was convenient, breakfast was very good, rooms were cozy, shared washroom were fine, never had to wait for them

my room had a fully kitted out kitchenette which would be great for longer stays

the wifi was very slow on the 3rd floor.

), kids running & yelling in the hall at 5:30 a

pancakes with quality syrup and more options to choose from (buffet breakfast ) self catering kitchen with a 3

staff was friend and helpful especially when we need change for laundry

- wifi's max download/upload speeds are approx

breakfast was really good, and staff were really

overall would not recommend to a family traveller with kids

this is a fine little hotel more hostel like for kids traveling on a budget

however, that means lots of noise in the night until 12-1am, not ideal for families with little kids

because of the age of the building it's not very sound insulated- we were woken up by kids running down the

i was tired, with family(mom, kids, husband), in a foreign country, and even then i could not sleep in this

breakfast is kids size, with very limited selection.

laundry service

the room was cosy, with comfortable beds, clean bathroom, good wifi signal

useful information on the best ways to travel to places, grocery stores and where to get laundry

there was little natural light from the small below ground windows and the adjacent laundry room was noisy and

my kids loved the spacious suites and the amenities in the hotel

to get bedding so my kids to get to sleep

travel with kids is not a great idea

bedrooms were not to clean and we were using one of the sofa bed for my kids and they were really old, and the

this is the third year for me and my kids when we make trip to montreal staying in the embassy

we wanted to do, the hotel is neat, and the room was perfect for the two of us and our two kids 10 & 11

on arrival there were kids behind reception and upon leaving our car rental key was misplaced by the valet and

there was a kids daycare on the floor above that was very noisy all day when we were trying to take a break

no room service for breakfast

room service menu very limited and no light dishes as it comes from a restaurant nearby rather than

my kids had to use towel hanging on the half glass wall to have a bit of privacy

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel

would be a bit strange if traveling with kids

your data plan is working - otherwise you'll need to stop at a nearby coffee bar to borrow the wifi before you

very modern loft style. lots of room. full kitchen and laundry.

location, the kids loved the pool food was great

the pool area was amazing for both kids and adults, and the covid precautions meant that we felt safe using

magical hotel for the kids with top quality comfort and a new york feel, lovely staff

was nothing i did not like but would of wished that could been available for kids would be a game room and the

too many kids in the pool

my teenage kids went out on their own while i stayed at the hotel double parked for 5 hours waiting for a spot

we arrived around midnight with two kids

beautifully decorated room, comfortable bed, excellent room service and delicious breakfast.

small gym and not clear how to get there.

gym looks gloomy and not very welcome

went in, but the neighbourhood was a bit seedy, there were quite a few panhandlers and squeegee kids around the

one of my kids was sleeping so i could not change the room

they were really nice but in checkout they charged me but they don t let me stay with my sick kids my son has

cool vibe. unique artsy common areas. excellent gym.

no room service or house cleaning due to covid but they asked us to call if we needed anything

it's not easy to live with kids

it was my first stay and first time without my kids

wish bar and restaurant were open business as usual

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

the little gym is very sweet too

pool hard to swim laps in with kids in there

kids friendly

breakfast included only for adults , not for the kids

spend a night for la nuit blanche and the kids are very happy

booked for 2 adult nn2 kids the beds were small for 2(twin). furnitures looked old.