came for our youngest grandchild's birthday. the kids loved the pool!!

booked this hotel so that our kids could enjoy the pool a bit

everything was great the pool was cold but that s fine too and the room was great we had more than enough

the free breakfast

that the pool was not heated

there was a large group of kids running around the hotel horse playing everywhere and the staff made no effort

i was very irritated that i was put on the same hallway with a group of noisy school kids running down the

young kids running around in the hallways while parents were in their rooms smoking pot

was concerned about the pet policy

the pool

pool was closed during my stay

the breakfast variety was great and everything was clean and fruit was fresh

location was great. the breakfast was very good

ample parking, great and responsive staff, good locale for my needs.

the fact that guests from neighboring double tree hotel were allowed access to the hotel laundry facilities

even though it was full of kids staying for a soccer weekend

people in room next to us had kids who were loud and ran in halla

is a pool and kids were playing loudly at 10:30 at night

about 20 kids were running up and down the hall being terribly loud when we first got there

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

we just left because i was tired and so were my kids

were put next to a family with 2 crying kids

the gym is nice, but could stand for a few more pieces.

the indoor pool was ice cold

would like to have seen more options for food and equipment in the gym but still satisfied with what was

all night at almost room temperature so had to throw out all the food i had had in there for my kids breakfast

was a dog that would no stop barking kids n room next door

the kids above us! wow

kids were running up and down hallways and kind of upset us but hey they re kids

little kids running up and down the hallway bothered us a little bit.

the kids even had their own bathroom

this place is geared for college kids and their families...and partiers.

room still not ready when we got keys and went up- kids beds no sheets or blankets

staff was extremely kind and helpful. kids loved the rooftop pool.

in the kids room wasnt working - it made it a bit hot & stuffy - but unfortunately we didnt realize it

my kids has a rough night sleep on the pull out bed, can t image if an adult has to sleep on it

very young soccer kids playing and running around in hallway (no adults present/about 15 kids)

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy

just perfect to fit family with two small kids

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

next door had screaming kids who were running around until very late

also, there were a lot of kids in the pool that we re not being supervised and there was no lifeguard on

our kids were in complete shock

your planning to come with kids this is not the place

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

the wifi dropped constantly.

no bar or restaurant facilities

noisy between rooms and wifi poor

love the coffee bar downstairs

beautiful building and a great stay! the bar and patio were lovely!

the inability to self park and no gym were drawbacks.

was good but a limited room service menu during thanksgiving night was disappointing

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

breakfast was good and well attended by the staff

large spacious room, excellent breakfast

tea served at breakfast was strong & bitter

the breakfast meet my expectations and staff was excellent and friendly.

location and general atmosphere. parking was convenient. room was quiet

couple staying above me were a bit loud w kids but i'd imagine that's normal

the pool was dirty!!! my kids really want to use the pool but we could not!

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

rooms are clean well maintained with full kitchen

who took care of breakfast & special food events was exceptional

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

fitness center had all the basics

the bartender at the bar was extremely nice and attentive

the room was small but well equipped. the bar staff were so friendly and exceptional.

i received a welcome drink coupon which was a nice touch--full bar in lobby--and the lobby is very well=appointed

look a kids made the beds

no-kids hours at the pool would have been appreciated

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

way they charge for drinks at the bar

great breakfast which includes waffles that the kids loved

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn

we heard kids running up and down the hallway all night

room service was very slow, but all the people we dealt with were very polite and helpful!

beautiful, spacious room. nice pool

were on the floor with a team of young kids

pool is tiny but ok for kids

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

i wish there was a pool to keep kids occupied

it is difficult when you travel with kids as they gets hungry at any time

lobby offers convenient breakfast and had a nice bar area

they did comp us two drinks a piece from the bar and reduced our rate by $60

gym facilities being closed but understandable with covid-19.

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

good location and hotel had some outside entertainment for kids (tumble tower, form 4)

my stay there was a large group having dinner in the hotel restaurant, and they left about 6 kids run free

directions to the hotel even though they used gps, we also had a note that said there was free breakfast but we

intrusive street noise, dim lights in kitchen, tv channels blocked out.

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

not ideal to walk past with two little kids

we need a comfortable sleep with kids at a reasonable price

by the window a mother sitting in the parking lot drinking a big beer i'm watching her two kids play in the

as a parent of two special needs kids, this property is not recommended and is deplorable in its customer

would not allow my kids who are teenagers out of the room without a parent with them

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes

bad place do not go if you travel with family and kids nasty place do not waste your money

the hotel room smells bad, mostly weed,.. very bad for family with kids also very old room

at blue or something and a broken mason jar was under kids bed

ev chargers charge by the hour, not by the kw

breakfast could had been better and coffee was cold.

was blown away by the breakfast options, the room layout, the friendliness of the staff, the cleanliness of the

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

breakfast was different daily

kids loved the indoor swimming pool, late checkout.

the kids all enjoyed the pool

there was a party up stairs and we could hear the kids running around and jumping on the floor.

but the water was freezing it indicated 84 but i guess because it was only 20 degrees outside the kids were

staff was nice, kids enjoyed the pool, great breakfast.

and the fire alarm going off all of a sudden at almost 11 pm for no reason scaring the hell of my kids

poor customer service, 2 kids under 2 - said there would be a crib but there wasn t any, room keys didn t

the staff, the room, the pool and fitness room.

the pool was very nice

they accommodated us for an early check in, which was very nice

i was able to go to the pool with my kids; staff was very sweet!

my kids and i enjoy staying at this hotel every year

on ceiling was pretty bright when were trying to sleep, and the room above us must've had some kids that were

breakfast was great and my kids loved pool.and hot tub

they set up buffett early because baseball team had early game and wanted the kids to get their breakfast

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

the room was clean and comfortable plenty of room if families are traveling with kids

no hot water in shower, pet fee is too high

pool clean room

the pool was cloof

some young kids were enjoying banging on our door and running off

the kitchen here is a full kitchen with a regular sized refrigerator

there were roaches crawling on the kitchen counter

the pool was not yet open. breakfast was not impressive.

the items that were available when i went to breakfast was good

indoor pools/jacuzzi and free breakfast being as though i travel with 3 kids in tow

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

small outdated tv no breakfast or coffee poor gym

pool was closed indefinitely due to covid

pool was not open.

everyone had a great time. food was good. kids and adults were well taken care of.

our last night some kids were running up and down the hall but that was on their parents not the staff who were

kids also loved the free popcorn

great food, cocktails/drinks, snacks, and a really nice indoor/ outdoor heated pool combo for the kids

the pool was great for our kids and the free breakfast and dinner were both very good quality

kids and adults were giving him so many compliments

was some sort of kids swimming event in the hotel and each time we tried to go swimming the pool was filled with

after being in class all day on saturday, come back to the hotel to enjoy the pool, but no kids running all

kids running around through out the hotel to loud on the outside yard people fighting and sitting

but the stay wasn t kids was running in the hallways knocking on people door and running i reported it and

lastly there was some sort of soccer tournament going on and the kids ran up and down the hall till 2am

been alittle cleaner , my kids didn't like the food that was available for breakfast also no refrigerator in

my kids slept on that and they are not picky, and they found it hard to get a good nights sleep

had some seriously disappointed kids & had to make other plans to do

both of these were a disappointment to my kids but neither ruined our stay

loud soccer kids

gym was quite adequate as was the pool

the pool, the gym and the bar but we realized why

gym was small and there were not that many things to use

location, clean, comfy bed, nice gym

was a bunch of kids running around unsupervised because they was in town doing a field hockey tournament

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

overbooked so we paid $173 for double bed rooms for our kids to sleep and ended up needing a roll away cot

would have been nice to have an outdoor pool

we loved our time and got to have fun at the indoor pool

roll out couch was great for our kids

loud kids in the suite beside us.

is really small and the front desk girl never brought the sheets and blankets and pillows for my kids and i

kids running down hallway knocking on doors

i was traveling with two kids and could not afford to go anywhere else