the kids on duty w did their best but management need to have more than one due peak days and times

the staff was amazing. the bar was wonderful and the breakfast was delicious

they advertise room service but have no menus in the room and claimed people were stealing them

would not be charged a pet fee and then was charged a 75 dollar fee when checking in

the gym could be updated.

checking in after calling 3 times prior to arrival to make sure my kids would not have an

clean, close to the medical buildings. room service was good.

the shuttle driver phillip was the best he went above and beyond

a hospital, but instead of having to call an ambulance, your shuttle driver was able to take me and pick me up

the pool time could have been longer, ha ha ha!!!

parking limited with no provisions for handicap parking.

sausage and fruit but no waffles or pancakes and the pool water was hot instead of cold so the kids kept getting

there was constantly water on the floor from the kids that were in the pool

picked this hotel due to it having an indoor pool to give my kids something fun to do then find out when we get

leaving one of my kids to sleep on the floor

gentleman running the front desk was amazing greeted my kids right away and got down to their level to have a

i arrived late, it would've been nice if the bar was open later than 10 pm.

room itself smelled like a gym locker room

the towel bar in the bathroom fell off the wall and was barely hanging

a shelf area between the sink and toilet grab bar would be a great help

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

room above ours had kids running around in it all night we were in room 351

i chose to get one bc my kids like sleeping in separate beds

spacious rooms. good breakfast. kids had fun with the games in the lobby

was next door to an all-girls kids' sleepover; they were super loud all night and early that morning

my kids were thrilled

i paid 9$ for a kids grilled cheese with no side

he even brought fresh bedding for the pullout couch for our kids to our room

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and

coming up with a better idea for breakfast than cold breakfast sandwich and kids drink

we had our kids and they accommodated them as best possible even though all rooms only had one bed

the wifi was down when i came to check in, but they still had my room ready and i didn't have to

bar was cool with guitarist playing

the gym was out of commission although we could use the gym at a nearby hotel

the location and the history in the remodeled building! the lounge/ bar area was everything!!

the breakfast was wonderful as well

furniture, breakfast, and how quiet it was

location, staff, breakfast and cleanliness

really good breakfast options. loved all the fruit choices!

breakfast bar was great

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice

room service forgot half of our breakfast order

no room service

rooftop bar only open later

wifi was not working. i reported it to the front desk and

as a single mother traveling with two kids, i felt safe and comfortable

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

the roof top bar was very nice

as a single mother traveling with two kids, i felt safe and comfortable

the employees were great and the roof top bar was very nice

i checked in with my mom and two kids

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

the water pressure in the shower was good, parking was great.

huge place, right in the center, spacious parking lot.

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the bar staff exhibited friendly, professional service with great recommendations

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

we were there without our kids, but others were with kids

real dining options for kids

kitchen was closed... only a limited continental breakfast was available.

i called guest services to request that housekeeping come during our spa appointment at 1 o clock

our kids could do while weighing her friends around the lobby, including the pool table and the games

with light on in shower u can see through it but if u have no kids with u it s a nice comfy place to stay

they made such an impression on our kids they remember them

we brought swim wear but the pool was not accessible

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

i m fine with walking but if you have a lot of stuff to bring to your room, kids

teams there i assume for a tournament, but it took forever to get an elevator constantly and kids were running

it happens but we were disappointed as we were passing though with kids

creepy notes left at my door, a/c didn't work, absolutely no hot water in the entire hotel, kids running up

first arrived for valentine s day weekend we were given a room next door to a family with many kids and a

kids get hungry at odd times and it would be nice to be able to heat up some macaroni and cheese

nice bar

gym, bar, location

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

breakfast was good

breakfast confort location security

we loved the pool location with older kids who we could watch from our hotel room patio

the breakfast selection when you add it to your room is not good.

pool and the comfortable beds.

had breakfast and a coffee was very good

we loved the pool location with older kids who we could watch from our hotel room patio

kinda dirty people above is let there kids run laps until 2am

blankets are super thin and we had to ask for them for the bunk beds for the kids, when i asked for them they

were the size of a couch pillow, the smell of stagnant marijuana in the building, kids running up and down the

quiet location and well lit, clean parking lot

wifi sucked

this was not violence related just kids running the halls at 1 a

allowed my adult kids to get to the airport in their own and me on the road heading back south before traffic

really liked the kids eat free option

we had been in the car for 6hrs with young kids and allowing them to get out and burn energy was perfect for

com so we had to get two king rooms adjoining, not as convenient with small kids

what i expected it was a handicap room the toilet wouldn t flush properly there was noise from kids running

pet friendly

pool hours closed at 8

i liked the parking right in front on the side

great location and amazing parking!

#3 - too loud with kids running up and down the hall after 9pm-1am

pool closed really early so the kids were little bummed

i had a problem with a group of kids running up and down my hallway and called

with this being a trip without kids, we were both looking forward to some sleeping in and a good nap which was

the staff was friendly to all my girls as they were being kids

my kids even loved it

the wrong building going up and down elevator only for a guest to help us we were tired and had 4 kids frustrated

they were up till almost 5 in the morning with kids literally running wild and jumping

i loved the two bedroom suite. the kids enjoyed their stay.

the breakfast was ok. need better choices for kids.

the noise in the hallway and kids running around and making noise for 2 hours

allowed meant we heard barking dogs in the night when putting our kids to bed

it was a lot of kids

kids running, doors shutting, could hear people talking

could hear kids screaming late at night.

pool area was dirty but from other guests. and we had some kids jump the fence to swim.

the room was spacious and i loved having a seperate tv area for the older kids at night

we had a group of kids wanting to swim and we re told to get out

and the indoor pool was great when no kids were in it, lol

everything about it and my kids love the pool

nice, i believe her name was amanda, she talked to the children and made us feel welcome, the kids loved the

my kids and i went to the pool and had a wonderful time

a huge plus for us with the kids

yes! there were some kids cussing and diving in the pool, had no respect!!

my kids enjoyed the pool & the hot tub

the front desk male was rude to my kids

the room was clean ud83dudc4c morning staff and bar tender were great.

need more parking

parking always seems to be packed.

small indoor pool and gym

everything my kids enjoy the pool

we used the valet parking and it was okay

the location was great. the front desk let me get a early check in

that the pool wasn t open

pool wasn't open but i think it was due to the pandemic

kids running down hallway thin walls so you can hear others

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

were told breakfast started at 6 am

there was not a breakfast. but i am going to say that may be because of covid-19

the breakfast was not hot and she d not offer a lot of choices

beds are comfy, kids loved the pool, was not rushed out at check out time

my kids loved the indoor swimming pool.

of them advertising a sofa bed being in the room but when we got in, there wasn t one for my kids to sleep on

overall it was clean & comfy & my kids enjoyed the pool..

one of kids grabbed one and opened it before we saw the $2 sign

the pool wasn't open, so my kids didn't a chance to swim

the pool was filled but said it was closed we chose a hotel with a pool for the kids to have something to do

also, plaving a family with kids on a top floor is a no no

i was nervous because i had my 2 kids aged 2-3 and they are autistic and throw loud tantrums

the cats was kinda creepy but the kids enjoyed feeding them, no cream or sugar to go with coffee or tea in the

didn't appreciate the television not having children's channels and requiring me to purchase the kids channels

hotel was quiet and the kids enjoyed the pool

room for the kids and i to move around comfortably

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

this might be fun for kids but not what an adult wants to sleep on

no microwave in room and no disney channel for kids

kids running around upstairs kept us up all night

i loved the pool, and the area of the hotel.

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

breakfast would be my only complaint

the kids loved the pool

indoor/outdoor pool was a great break for kids on long road trip

pool, kids loved swimming under the wall to the outside

pool fun for kids

i loved the complimentary drinks and free meals twice a day. my kids and i loved the pool.

also had marijuana smell coming thru our bathroom vet the entire stay so the kids would ask

drugs being smoke outside, 1st room smelled like pot and i had kids with me

with trash, the air conditioner made a strange noise when it cut off, and the neighbors kids was extremely

so your kids walk thru

i like the fact that this location was in perfect spot for where my 2 kids and i had to go

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

there were kids running around the property & no one monitoring them {security or chaperones} there wasn t

housekeeping woke our kids up at 8:30 am

room was very nice. very clean. had an inviting bathroom. my kids enjoyed the room.

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

they also had toys at the front desk for the kids to choose from to play with in the

the toilet was very low to the ground, like something for kids

pool was not open for kids to swim.

parking was a pain

really wanted st swim but the pool was dank and full of bugs.

d to kill those) the room needed to be swept in which i did wit towels found ketchup packets n kids toy under

loud un supervised kids above me . called the front desk and within 3 mins it was toned down .

noisy kids, because of a ball tournament.

kids enjoyed the patio out back to run around

ice machine didn t work, and would recommend asking for a room facing the courtyard if you have kids

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no breakfast no anything but no more lousy bed and noise

we didn't have kids traveling so we left them

outdoor lights in the back of the parking lot

everything was fine. the breakfast was really good.

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

this hotel was super clean with excellent staff. the pool is the main reason i'll be back.

tv didn't work and way too loud of a party going on couldn't even get my kids in the pool

booked for the pool so my kids could relax

some lights didn't work in the room, the other tv wouldn't turn on for the kids.

pool was closed, it did not state this during the tine i booked it. kids were bummed out.

i assumed it was kids playing pranks

pool was not clean and my kids were really looking forward to using it.

bonus that my kids were able to play basketball!

soccer kids running unsupervised around the hotel at late hours

my kids slept on the pull out sofa and scratched all night

no pillows for that bed and needed them for kids using it at night

hotel is attached to a mall which made it super easy with kids for shopping and didn't have to leave to get food

clean rooms. kids loved the pool.

me, my husband and our kids loved it

we booked a 2 queen room for myself, my husband and our 2 kids (ages 4, and 10)

having the mall was perfect for the kids and moms when we were not playing

had a reservation for two adults and two kids

kids had to sleep in bed with me

my kids enjoyed the pool and courtyard.

kids would also knock loudly on doors

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

breakfast was only for 2 adults and kids under 12

it was good. but kids ran through property all hours unsupervised.

kids ran through property unsupervised till at least 2 a.m.

my kids and i were exhausted and after talking with management they finally gave us a room

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

reservation showed two children, but i had to ask for bedding for the pull out sofa for kids bed

not enough options for breakfast and for kids. would have liked eggs, bacon, biscuits, etc

of kids running and yelling in hallway late

make sure that everything went smoothly with checkin and even let me check in early so me and my kids didn't

checked in at 12:00am with my two kids with me ( 2 years and 8), when i wanted to pay the price was different