they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

be aware that the wifi is very poor, and there is very poor cell phone coverage.

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

had dogs staying across that hall that howled at all hours of the night for our first night then kids screaming

in terms of room facilities, the shower was excellent, the wifi was strong, there were lots of outlets, and

staff extremely friendly and helpful. late check out was a real bonus. lots of parking.

comfortable and clean. location was good for the areas we were visiting. pool was nice.

wifi didn't work and the front desk was unable to help

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

that this is major concern, but there was kids running around near the gazebo, screaming and hollering in the

didn t like when i arrived there was a jewish meeting go ahead and there was kids playing football in hallway

not ideal when traveling with kids

2 hours to check in the line was extremely long and they only had 1 staff member had 2 small kids that were

great place to stay with all the little kids too!

even when my kids spoke

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

breakfast was very good. room was very clean.

kids splashing foot ball in pool, parent in hot

lightening in the rooms was terrible. kids running up and down hallway constantly

so, everything i had like; water and juice for the kids were at room temperature

kids running wild

pool was overrun with 15 kids at a birthday party

kids were knocking and then getting in the elevator

pool was small but well kept. same goes for the gym was very clean but small

pool and gym are extremely small and not well equipped

pool temperature just not right gym is tiny no fresh air in the room no breakfast

parking at facility, helpful staff, restaurant and bar on premises

i went down early and did not have to wait at all, however my kids went down later and some things were not

& sun and didn t realize that it closed at 9am on monday so had to make other arrangements with kids last

i was also traveling with my kids who aren't the quietest, and i get putting customers with kids next to each

rooms were very clean, we were informed that room service is provided every other day (which was fine for us)

bed had a terrible pet pee smell that permeated the room. had to change rooms.

hotel design and art, the king bed, the cleanliness, the gym, the staff

the bar wasn't open.

hotel shuttle is also an option

the arranged the shuttle to take me to the stanford hospital for my surgery

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

it s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

friendly staff, clean, things were up to date. our kids loved the pool.

the pool was great for our kids

spacious, good bed, gym on-site. black-out curtains.

gym was great. hotel is well-kept and staff are very friendly.

lady in charge of the breakfast was rude treating the guests like little kids

also kids were partying across from us all night

the exit doors did not allow guests card accessible re-entry especially if traveling with pets or kids

i asked for a quiet floor and specifically one without kids b/c last year i was on a floor with kids running

gave away the room that we reserved- 2 double beds for 2 adults, 2 kids and 2 small dogs

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

the kids were adorable, but a bit more than your average un-disciplined

was simple, but great when you wake up with hungry kids

the tv and microwave were new and wifi worked great -- but the rest of the room was quite dated/worn -- feels

don t go down for the complimentary breakfast, but my husband does, and he doesn t like it

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

vibe, design, amenities (gym accessible 24h, great restaurant on site).

food , pool, drinks, rooms were amazing.

from the concierge s, the cleaning crew, the restaurant & room-service staff, the coffee bar staff- you all

small room no laundry service

my kids love it

booked two rooms because we were traveling with kids

my kids enjoyed the pool and the hotel was quiet

the kids enjoyed their waffles

easy to find, good breakfast, small pool for the kids.

it was a great especially when traveling with kids

the kids just constantly ran and jumped so i didn t get any sleep

loved it my toddler kids just loved the place

too priced ,and equipment gym wasn't working some of the machines.

the kids just constantly ran and jumped so i didn’t get any sleep

loved the pool, our kids loved the pool because it goes from indoors to out doors

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time

spa too expensive

the restaurant for breakfast, definitely the spa & the pool.

my kids and i loved the breakfast

was a conference going on and many kids were running rampant through the hotel with little to no supervision

was cold, kids at the pool were not attended, kids were diving and jumping in the pool , they could've gotten

the pool for the kids and the location of the property. close to restaurants and parks

that was a bummer last time without them when i had young kids

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

breakfast with plastic cutlery did not give a great impression

a complimentary glass of champagne with check in, super clean rooms, a tesla shuttle to and from the train

breakfast had pretty good items

and they have a nice bar outside

nice, clean hotel and my kids loved the pool!

the front line staff was very personal. we had kids running up and down the hall.

i think is outrageous, imagine a family with 4 kids, $100

the adults stayed in one room and all the kids in another

a lot of banging on the walls every hour on the hour, kids

setup for families, very clean, check in was very fast and the hotel could accommodate our early check in request

great breakfast even had gluten free bagels

breakfast because of covid was not so great, but they did their best.

settled in went up to the rooftop bar at 10 to have a night cap and they told me they just closed

staff, nice sized room with kitchen

not enough parking

long walk from parking lot to hotel.

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

comfortable accommodations. great fitness facilities.

parking the car was difficult

customers staying had there kids playing in the hallways and when you call downstairs the staff never answer

the morning breakfast was typical breakfast fare, and our kids enjoyed the waffles and the choices they had

heard little kids running in the hall, which was strange as it was a sunday

the kids enjoyed the pool

if those hours don t change, we won t be back with our kids

1 stool at counter in room so kids could sit while eating - asked for more, never received

kids enjoyed basketball court & outdoor pool

option of separate rooms/a door that closes between bedroom and living room for traveling with kids who need an

the pool excellent especially for the kids

this makes traveling with kids so convenient

the gym and small shops in the area compliment the hotel's amenities

i'm only still typing until the bar below here gets to green

unfortunately the gym was down 2 treadmills during our stay

the wifi

wifi suck

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

in the corredor with kids and people talking late night , dog barking and kids running in

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

we love this place. our kids have a great time at the pool. the staff is always friendly.

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

spacious, clean, good breakfast

some equipment in kitchen old.

spacious in living and bedroom and breakfast was excellent

the place is very pet friendly

the swimming pool and gym were a great addition.

charge for wifi service

spa services are very limited and extremely expensive.

everything great the spa could be better

pool, bathroom

come to speak with myself or my husband but it s fine as i said i expressed myself to both the kids that work

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked

:) 3) kids playing on the side of the road near the highway

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

group of kids hanging out in the property around mid

kids were hysterical, begging us to leave

my kids were uncomfortable while there was smoking and loud music

leave two kids very disappointed

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

a death trap for kids

we booked a double bed room but was given a single bed room for four of my kids

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

there were a quick option for the kids for breakfast continental breakfast would be great

kids doing cannon balls and throwing footballs

there is not much for the kids to do so i wouldn t recommend booking the location if you have small children

with college aged kids

again the next morning when we had taken a luggage trolley (single parent traveling with small kids)

pet fee is a bit irish, if i do say so myself

the gym was set up really cute even though we didn't get to try it

also disappointed the ev chargers were not working

would have enjoyed a bar on the premises.

menu could be more extensive and and a real bar would be nice.

gym facilities were not available.

no bar or restaurant, very limited breakfast available.

kids running and yelling in hall way late at night when trying to rest

one room did not have black or curtains so my kids got up way too early

i also picked this hotel for the pool my kids were expecting to use it and it was closed

kids in hotel should have be watched better throughout the evening

they kids were very loud, disruptive

pool is small, my kids complained that the water was freezing (although the room was plenty warm) 2 of my kids

other than that, it was easy to charge devices and loved having a deep couch/pull out for the kids

pool rather small, but grand-kids had fun anyway

very clean also very good complimentary breakfast

nice quiet place, staff was excellent. very comfortable bed. wifi was good.

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

pool was a bit too small to try . good for kids

would have enjoyed a kids menu or some kids options, and or microwave in the room

the bar and lounge and breakfast. the staff was awesome.

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

the continental bagged breakfast was a high sugar kids meal

great staff... super nice to kids

glass in the pool area, and someone vaping- seemed like bottom floor was full of smokers as my kids witnessed

many patrons let their young kids run wild in the halls like its a playground

the kids were welcomed to choose lollipops from a huge bowl in the lobby, they were very impressed

only for the pool to have the pool not open was such a nightmare and ruined the trip with the kids

food was awful, ordered wings for dinner, not like they use to be and werenot good and my kids didn't eat the

the pool. my kids loved the pool

so that was a big disappointment for our kids

he had to wake up my step kids and i

the great space that it has, kids and pet friendly

the breakfast was good, our kids were happy

kids feel happy here

i believe there was a microwave and safe, and wifi and parking outside your door

the breakfast was good, our kids were happy

a lot of permanent residents gives it apartment building vibe lots of kids at breakfast lots of kids in the

were so lucky to find such a nice hotel, that offers the comforts of being at home, and is also: pet friendly

kitchen with full fridge was a huge plus

our family was in the pool, several young men that appeared to be workers(

staff, clean room, kitchen with microwave, and quiet stay

kids running through the hall constantly

wedding little kids running down hall, but it s the parents not the kids fault ud83eudd14

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

lots of space to walk around and for my kids to run

had events going on kids running up and downtown the hallways

next i will know to ask about neighbors with kids

noise coming from kids jumping on their bed at 7am the level above us....

kids didn't want to leave

kids loved pool

with patio like furniture to sit and relax after dinner or just a long day at the pool with the kids

was a condom in the pool i told front desk after removing my kids from the pool

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

a limited continental breakfast would have been nice. kids should been able to eat free.

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

my kids was extremely heartbroken about that

breakfast in the morning was very much the same everyday

we booked this hotel b/c it had an outdoor pool and we arrived to find that the pool had closed for the season

wifi was good

the windows would open, and pool would be open

clean, nice size rooms, family enjoyed the seasonal pool

great for the kids

a little noisy with kids running on the floor above.

bistro's prices very high 25.00 for breakfast. two omelets coffee's and small oj.

the pool was small and the tub just needs some updating.

grandchildren enjoyed the pool breakfast was delicious with many choices we would definitely go back to the

they went out of their way to make sure my kids enjoyed their stay

it s was nice the people were nice the arcade was good for the kids and the breakfast was good

the pool was dirty. the kids wanted to swim it were not able to.

me and my kids enjoyed the pool

space for the kids to spread out

it was amazing and it is a kids friendly.the front desk was very helpfull

i was hoping that they have functional pool. kids were expecting

pull out style bed was very nice for the kids

our kids were hoping for pancakes or waffles

don t clean up around the mom's with small kids

many times didn't have yogurt, or milk for the kids

was nice i like it s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

also, if you have young kids it's best you request a room on the first floor as someone below us complained of

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

my kids wanna swim about noon time but it was

only down side, is that you could hear the kids that where staying there running across the floor upstairs

location but my husband and i were going away for the weekend to escape the kids so we brought everything we

the pool wasn t working my kids were very sad, i choose this property for the pool

the pool was open for the kids and everything was clean

tv in the lobby was too loud and on the news while i was having breakfast with my kids

pretty good,relax,clean the indoor pool really help when you have kids or if you just want to have peace

clean, near my kids college

large room which was beneficial considering we travelled with kids

like everything except one thing on the day my kids get it inside the pool one lady come and told them no too

one elevator didn t work. kids running up and down the hallway for a few houurs late evening

that s why we picked this hotel so the kids could swim

beds were nice staff was friendly pool was warm for kids to swim

no lifeguard, lots of kids being disruptive overnight

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

expired yogurt for breakfast and got my kids sick

breakfast room service - no privacy in bathroom as all the doors and part of the walls are sliding doors - no

the breakfast staff was very friendly and helpful

room was comfortable (though there could have been better lighting), and the wifi was strong (a high priority)

breakfast decent, bar at front desk nice, kids liked pool

kids and dogs in the hallway very late and very loud

she helped us immensely with our onward journey and was really friendly with the kids

just some kids running making noise beside that it was good

there s no pool the kids were looking forward to that