front door and car park have busy road in between them - beware if you have kids when exiting

great location, beautiful gardens, great castle tower for kids and adults, nice staff.

the kids enjoyed the ghost room and the food was excellent

there is also a great play area across the road, which our kids really enjoyed

even though we coukd have all fit into the one suggested for kids, one with queen and 2 twin bed

good location, easy access and parking and nice large rooms and the best shower in ireland

staff were great, parking secure, good food. rooms excellent. quiet location. efficient checkin

the size of the room, the location, the staff, the private parking.

proximity to the ferry! plenty of parking, lovely evening meal and a very comfortable room.

lighting in the seating areas of the bar very bright when seated.

beautiful food for dinner and breakfast

the bar man whipped up exceptional irish coffee and espresso martinis

room was very spacious and beautifully furnished. food very good - breakfast and evening meal.

beautiful hotel with great food and bar with live entertainment ud83dudc4c

hotel is a lovely old property right on the harbour with private parking in front

tv has netflix (you need your own account) so great if you have kids with you

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd

breakfast was great and the young girl serving us was very helpful. the grounds where great.

wifi was free and easily accessed

the wifi worked well and there was a kettle for hot drinks

have done with a tv in adults part of the room not just in kids area but wasnt a problem

everything: room, landscape view, breakfast, parking, etc etc

location with private parking

private, off-street parking area

views were stunning rooms very clean staff very pleasant and breakfast was 1st class

the breakfast was very good. bed very comfortable

very nice hotel staff were lovely we asked for early check in and got it

breakfast was lovely from the plates to the food very hot

way the staff facilitated an early check in after a long journey with my elderly mother

parking on site

opening times for kids are 9-5; 9 is too late as breakfast finishes at 10

the spa was lovely but v rigid about the kids. but overall very good facilities.

no kids menu or plain food for fussy eaters. only thing child could eat was chips.

and the quality of food far below average, not to mention the steep cost and lack of healthy kids

guide in the room or information about the local area, no menus for room service, not great options for food on

the treetop spa pool and rooms were perfect to enjoy, even in the rain

wifi was not consistently available in the bedroom

loved ease of parking, the look, feel, friendliness and ambience

comfortable bed cable tv free wifi

breakfast superb

don't like the change in decor of the bar

had our evening meal in the bar area and it was simply delicious, would definitely return to this hotel

nice location good save parking, our stay was very short had no evening meal or breakfast

the bar being closed at 11.. but that s covid related

very pleasant, comfortable stay. half board package was good value. easy parking.

is located very close to bangor marina and there is free parking either near to the marina itself or on the

there was plenty on offer for breakfast with the added bonus of a fantastic view while we ate

good selection of foods and drinks for a continental breakfast each morning

breakfast is simple, but everything you need to get your day started

the light breakfast in the morning was such a lovely way to start our day whilst looking out on the ocean

nice clean, comfortable room - separate room for kids which was nice

was very hot in the hotel and the water from the taps was boiling,which may be dangerous for kids

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my

internet connection in the room was not great. downstairs in the bar area was very fast.

first given was at the back of the property was small and you couldn't open the window as the kitchen fans were

pool and hot tub were a big hit with the kids. good location as i have a relative nearby.

plenty of parking great food and very comfortable beds

house was beautiful, kept to a very high standard, and breakfast which was included was delicious

she was willing to keep the bar open for a short while if we arrived after closing time

this really was the best breakfast

bathroom was dated. no facilities for kids.

plenty of space in superior family room for me and 3 kids, beds comfy

wedding was being held so kids were screaming and running up and down halls at midnight

would love a swimming pool or playroom for kids.

and my fiance away for a night with no kids but hotel forget to mention they had two weddings on and our room

room was double booked had to move rooms on second night and use a fold out bed for 1 of the kids

told we could ring for room service but there was no answer both times we tried

parking is why i originally stayed hotel was beautiful inside love when you got to the room and

of parking

very comfortable. has ample parking. easy to get to city centre by bus.

restaurant manager and her staff were fab :) thanks a million, me and my wife will come back with kids ;) bartosz

no kids facilities

car parking is free, on site and lots of it

staff were very friendly & helpful beds super comfy, room was immaculate, lounge areas at the bar & reception

i visited for two nights with my son for a golf event in bangor and it was perfect

nice area beside the river, spa looked amazing could not use it as we have stayed in a lodge with kids

spa only 9-10 for kids makes it tight to fit in breakfast and a swim

forward to having a few drinks and relaxing in the bar after dinner a night away without the kids not that we

time coming with kids and disappointed

little to do for kids, could be longer hours for children in swimming pool

my kids was looking for juice and couldn't find it ,after another couple said its was in a fridge

traveled with my two kids

great location and friendly atmosphere and free parking on site safe place.

easy parking lot, too close to the main door at the property

breakfast was very good with good number of options to choose from

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

noisy kids we presume jumping off beds and stomping on the floor

they had a ghost hunt for the kids which was brilliant

the bar staff weren't great - they were young kids who definitely would have benefited from some supervision

stayed with my husband & kids

with my son to see the w5 kids science exhibition

hotel room, location & staff were excellent with kids at breakfast

the onsite restaurant/room service didn't have good options for our kids

a kids room/play area

nice to be able to get a triple room for our kids

negative was kids had to leave bar at 9

fault of the hotel but could not get downstairs a couple of mornings as there was a tour group of kids in both

ve never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain

first night it was a bit noisy as our room was in the middle of a group of kids where we're knocking their doors

they provide breakfast in the kitchen for each floor s clients

bed on the second day wasn t done either, it was pretty much left as we did although room service was in the

really enjoyed our stay- the location is perfect and loved the breakfast!

wifi wasn't installed yet, but it didn't cause any issues.

size rooms and everything you need including a laundry service which was really helpful to

it was going to be too late to use it due to travel arrangements after checkout to pick up our kids

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

we loved the jazz bar and cocktails

they have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

rooftop gym, rooftop sauna, rooftop hot tub. great service from the staff.

had meal i m restaurant food was ok few things they didn have and not a great kids menu

not really aimed at young kids.

book two rooms both had single rooms that would just fit kids not big enough for adult

we loved it and will be back with the kids and friends

very poor service in bar...not. much to do for kids

saturday night wouldn t be ideal for those with young kids

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

minus the kids

was excellent for all the bars and restaurants needed

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

stayed in a room with my 3 kids

room was next to a very busy pub, it was quite noisy as was the building, doors slamming and kids running in

wifi was sporadic and the room/bathroom were not very

wifi unpredictable

good, some small card or something in the room with the wifi password on it would be helpful

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

rooms were not too small, bathroom was small but efficient and had everything you need, also good wifi

great location. staff frienfly. bar and food good. clean and comfortable. had a lovely stay.

the wifi was week.

location, convenient car parking, wifi

plenty of on street parking

walkable to many sights. free parking. delicious breakfast

location was great and free parking and triple room.

plenty of parking space

is great - near titanic museum and docks, free off-street parking is a great bonus

living space and kitchen amenities were also added benefits to store milk or snacks etc for the kids

highly recommend it to families travelling with kids

loft room so much fun for kids

was great and the kids loved it

the large loft had everything you need and even added a little magic to the kids stay

not allot of breakfast options for kids

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

very busy with kids and drunk wedding guests

great parking despite the hotel being very busy

location, breakfast ,bed

the kids very much enjoyed the free chocolate bar on arrival

would have preferred of the chef refused completely instead of serving us kids size portions and cold food

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

i booked for 2 adults and 2 kids. breakfast was free for adults and not for kids.

she later offer to give more bottle water after letting her know if i or the kids have to call emergency for

the queen bed is separated from the kids beds by a wall, so not completely separate but also doesn t feel

requesting late checkout my partner went for breakfast i lay on no kids but unfortunately my room was entered

kids above very noisy but hotel dealt with it well and moved us

down parking space outside the hotel just to get luggage and things like that in especially with kids or if it

no pool for kids but thats expected in a city centre place in ireland

was hit and miss, no ability to cast from device which would have been good when travelling with kids

rooms were clean and kids really enjoyed

staff went above and beyond. gave my kids treats on check in and check out. extremely friendly.

no room service for the evening time to get the kids some supper. staff not very helpful.

there was a lot of noise in the hallways, with kids, i know how kids are but when you pay for a nice hotel it

food menu in the bar is limited and food quality nowhere near as nice as

great breakfast and comfortable hotel.

breakfast was a spread

cocktails are made very well, bar staff were also fantastic

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn

long and short of it is if u have kids or just want sleep don t stay here

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and

breakfast had a good selection of hot and cold food

drinks in the observatory bar are a bit too expensive.

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

friendly and understood the situation, they offered to help bring bags to the room and help with kids

all while dragging two small kids around and baggage

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

friendly and understood the situation, they offered to help bring bags to the room and help with kids

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

g nutella to the selection of sauces for the pancakes for kids

we had been looking forward to a ly in as we had no kids with us on our trip

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

kids loved the football table

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

the games downstairs were a bonus with the kids

the leisure areas great for families with kids but also had areas to chill out

the leisure areas great for families with kids but also had areas to chill out

pool monitoring kids

no shallow end in pool for kids and no on site car park

all everything good bit food was awful found got in my dinner chicken not cooked fully an my kids dinner was

kids were made feel so welcome and given a special voucher for milk and cookies at reception by the

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel

rooms were comfortable for the 4 of us (2 adults 2 kids), and breakfast was very good

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

so accommodating and very good with kids

would 100% stay here again, my kids loved it

was very cosy and comfortable and they had lots of board games available if you have kids (or even if you don

the kids vik wristbands are a great touch and kids get breakfast free which is also brilliant

staff went above and beyond, great ways of including kids, fantastic breakfast.

price would have liked it a little lower , tickets for the kids helped!!

we have 2 kids and they were both running around while we were checking in and out and it really made us feel

very good and kids got free breakfast and family given adjoining rooms.

came here with me three kids age three and under and loved my experience here

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed

local kids running wild outside the hotel making a lot of noise late into the

they let a kids smoke and drink in the smoking area and also let non residents in after 12

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

maybe try adding pancakes to breakfast menu, for kids and adults

great addition was the pool table in communal area keeping the kids entertained

as we had a child we couldnt go to other bars as kids not allowed

the rooms was too small and is not suitable if you are travelling with kids.

breakfast was amazing kids had a great time making toast lots of things to choose from and very fresh

not kids friendly

i got room service both nights and loved it

i like a larger spa bath but next time i will request that

we ordered room service on our first night, we received our mains and drinks within a reasonable time however

brilliant room service

area is close to the university so there was some late night noise from kids coming home after an evening at

kids were very noisy next door and across the hall running in and out of rooms for a few hours,

car park was full the second night son had to park about 10 minutes walk away. wifi was patchy.

had asked for early check in which was arranged and made my trip easier since we had been travelling since 4am

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

entering hotel with luggage via the bar & shouting by kids who'd got into basement toilets but it was the

78 for breakfast with three kids was excessive

the bar is just so picturesque & great staff

helped with holding our luggage, early check in, having to change rooms

staff was very helpful and the room is good for a family with 2 kids

staff were very friendly and accommodating with kids needs

new places for family kids were suggested, food was served with a smile

that spoke to us that was doing breakfast was very nice as she was chatting to my partner and my kids

the roomwas too small for 2 adult and 2 kids

good choice of breakfast

wifi connection is quite poor. breakfast is too expensive.

the beds were so comfortable and the breakfast was delicious

easy check in and late check out

bar staff in the bar were really friendly and knowledgable of the area

other residents very noisy kids shouting banging doors

the house was very good for the whole group. adults and kids. we felt like at home.

it was easy to find. kids love the place.

the breakfast is simple but tasty and totally free; my kids appreciated the orange juice, fruit and mini

would have liked to have known about all the stairs struggled with parking

after we checked out, the kids and i went for breakfast in a cafe just down the street

no elevators we could see so not good for anyone with mobility impairments or if traveling with kids/buggies

very accomodating with kids

we did eventually get in but un necessary stress and with a couple of kids in the group i was very worried

lovely shower, had smart tv for the kids, bed was incredibly comfortable and, most of all, the staff were an

lack of transparency with their breakfast charges for kids and adults

liked the lovely person at the reception, he was very friendly with my teenage kids as well and it was super

good bar menu. comfortable room. lovely & quiet.

wifi didn't work at all.

staff were superb! friendly, welcoming and accommodating. free wifi.

apartment was great for kids beds so comfy and really warm

we stayed in the apartments as we had 3 kids with us

location , privacy and setting ideal for travelling with kids as it allowed us great freedom to come and go as

would be really handy for families with young kids or longer term stays that could make use of the kitchen and

bed was amazing. kids slept amazing. top class

the restaurant waitresses were particularly great with catering for the kids

we were staying with kids and had 2 sleepless nights

tv programme adequate especially for kids

travelled solo with my 2 small kids and the staff couldn't do more for us and were absolutely amazing

close to collins park with new playground facilities for kids

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

we loved that most of guests were with kids, that made family friendly atmosphere

so clean and the swimming pool is brilliant for the kids

family friendly and having the kids play room ideal

the kids did not want to go home, we would definitely stay here again

noise from room next door, kids and adults

was a group of young kids from a football team that were running wild , staff did what they could to try get

that i couldn t stay another night but had to get home for my kids ud83dude1cud83dude1c

kids in the bar area of an evening during meal time

the beer garden is beautiful and relaxing and there's shops just next to hotel and chipper for kids that don't

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr

kids running around at 2am knocking on residnets doors

the kids had what they wanted and everything was presented beautifully

was fantastic ate there for the two nights of our stay and couldn t fault anything kids loved it too staff

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

would definitely recommend for a couple looking a quiet retreat away from the kids

just sorry we had the kids with us so we didn t get chance to use the

if you were travelling with kids there's not much to keep them entertained

staff were very attentive, and friendly with our kids

were delicious but heavy - an option of cereal or porridge would have been good, especially for kids

wedding at the hotel on sat, and from start to finish it was a disgrace, got to room then we had kids running

was lovely, staff were super friendly and helpful, especially with our kids

if we had been travelling without kids it might not have been such an issue but it kept our kids up which

how family friendly the hotel is great spaces for kids to play

a night away for anniversary away from kids to recharge the batteries and get a lie in but couldn't do as only

kids loved the bunks

nicely located with on-site free parking

kids loved the bunks

could have been tidier and too many objects lying about which could have been hazardous to young kids or disabled

the singer was meant to finish much earlier which was fine for us but would be difficult to get kids to sleep

30am got a phone call asking where we were as owners son wanted to put kids to bed

the kids said the bedroom was a little cold

4 types of breakfast to choose from, warm staff, comfortable bed, spacious bathroom, lots of parking in the

kids enjoyed it and was close to the main pub

the double bunks in the family room were perfect for giving our kids their own space

music from the bar was very loud if you have kids trying to sleep

4 bunk beds for the kids and a king for me and my partner

staff are very obliging, food is excellent,( maybe a few choices for kids) very clean