kids running and shouting at 7:30 in the morning - not the fault of the hotel - selfish,

updated, the hot taps were scorching (made running a bath very quick) but could be dangerous if kids were to

was very comfortable extra blanket and pillows available in room free wifi room was quiet and comfortable with

breakfast nice and hot. also great choices of food. car parking

there are a lot of parking lots in courtyard belonging to the hotel

kids bed

friendly banter with the staff and kids, very nice

had two kids with me who really didn t like the sofa bed, it was not appropriate as a bed however minus

also, my kids loved the superheros breakfast theme and the party packs

room was good but the sofa bed for the kids wasnt very comfortable

were not told that there were kids swimming classes between 14:00-17:30 which meant adults were not allowed to

manger help out move room was geat so be all same leave and spa and pool changing room let down kids and female

was a bit noisy other travellers kids were running around the guest should have a separate area after a long

we had dinner and breakfast in the hotel and both were superb

friendly staff, food was very quick to come esp through room service, cocktails very professional, staff more

tv has netflix (you need your own account) so great if you have kids with you

excellent friendly helpful staff. clean modern hotel. quiet area. easy parking / access.

though there was a large wedding in attendance the reception, lobby, bar, restaurant, breakfast room was never

opening times of the spa on mondays could have been open for at least a few hours more

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd

staff at reception, the bar area and the restaurant were so friendly and helpful

nice location good save parking, our stay was very short had no evening meal or breakfast

ample car parking facilities

the bar being closed at 11.. but that s covid related

don't like the change in decor of the bar

would love a swimming pool or playroom for kids.

plenty of space in superior family room for me and 3 kids, beds comfy

bathroom was dated. no facilities for kids.

and my fiance away for a night with no kids but hotel forget to mention they had two weddings on and our room

wedding was being held so kids were screaming and running up and down halls at midnight

pool and hot tub were a big hit with the kids. good location as i have a relative nearby.

we had a lovely room/ suite with its own small kitchen area too, so all the facilities we needed and it gave

room was lovely but located opposite the kitchen so a bit noisy early in the morning- no other

the lady who serves breakfast is extremely pleasant, friendly and attentive

room looked over the back of the kitchen area of the hotel and you could hear the person using the toilet upstairs

good location and great for stop over my son was playing golf

really enjoyed our stay here, no need to leave the hotel as there s a restaurant and bar with live entertainment

bar closed at 10pm

the breakfast was very good. bed very comfortable

breakfast was hot, delicious and plentiful

nice area beside the river, spa looked amazing could not use it as we have stayed in a lodge with kids

little to do for kids, could be longer hours for children in swimming pool

forward to having a few drinks and relaxing in the bar after dinner a night away without the kids not that we

spa only 9-10 for kids makes it tight to fit in breakfast and a swim

time coming with kids and disappointed

party also in the hotel, lots of kids very noisey

guests running up and down the halls with small kids screaming at 1am

was very close to reception and kids were running outside the room and shouting didn t get to sleep till late

nothing was done abt my complaint at 3 30 am of the noise in the few rooms beside us shouting kids crying and

we had 2 triple rooms 1 for us and 1 for the kids

liked the little guest kitchen facilities - handy for families with kids

kids had a lovely time

lots of parking space

lovely rooms, excellent breakfast, kind and accommodating staff

value for money, great breakfast, great wifi and very help full and friendly staff

room was double booked had to move rooms on second night and use a fold out bed for 1 of the kids

wifi wasn't working well during our stay.

parking is why i originally stayed hotel was beautiful inside love when you got to the room and

of parking

plenty of parking, good wifi, comfy bed

location, price and breakfast

location, convenient car parking, wifi

5 minute walk to laundry

friendly staff early check in

made very welcome and lovely staff ud83dude00 working there lovely bar man so nices great hotel stay in will be

treated there were a lot of people looking for the late bar, but were hurry to their rooms like kids the singers

we were staying with kids and had 2 sleepless nights

we needed another night, kids did not want to go home and the lady

the restaurant waitresses were particularly great with catering for the kids

tv programme adequate especially for kids

really enjoyed our stay- the location is perfect and loved the breakfast!

leave the laundry in the halls to long after cleaning rooms, smelling up the halls somewhat

location, breakfast, laundry, staff

it was nice to have laundry on site

great location, staff.. love the continental help yourself breakfast

stayed in a room with my 3 kids

room was next to a very busy pub, it was quite noisy as was the building, doors slamming and kids running in

very poor wifi television signal none existent

pet peeve is when curtains are too see through but these were, ok to good

the wifi was great

negative was kids had to leave bar at 9

first night it was a bit noisy as our room was in the middle of a group of kids where we're knocking their doors

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running

room across from my room had kids in who were very noisy between 3am and 9am sunday morning

ve never stayed there with my kids and found the rooms on other sides very noisy and the corridor at a certain

highly recommend it to families travelling with kids

maybe kids would have fun having such a bed but not adults

was great and the kids loved it

living space and kitchen amenities were also added benefits to store milk or snacks etc for the kids

loft room so much fun for kids

staff went above and beyond. gave my kids treats on check in and check out. extremely friendly.

how it was a walk away from everything for the kids, & a very close carpark

she is such an amazing staff member, lots of help & recommendations for myself & the kids

dinner menu and also wouldn t do kids portions of spud dinners and not much on the menu the breakfast was fab

no pool for kids but thats expected in a city centre place in ireland

there was a lot of noise in the hallways, with kids, i know how kids are but when you pay for a nice hotel it

gym was a bit small, but everything else was perfect

food menu in the bar is limited and food quality nowhere near as nice as

gym too small and under-equipped. i can't fault anything else about the hotel.

needs a better gym facility for a modern hotel

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed

we had been looking forward to a ly in as we had no kids with us on our trip

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

g nutella to the selection of sauces for the pancakes for kids

it was going to be too late to use it due to travel arrangements after checkout to pick up our kids

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

our room was facing a bar so was a little noisy until 2am

they have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

for example at the slieve donard you're like to use the pool at the spa

we have 2 kids and they were both running around while we were checking in and out and it really made us feel

the kids loved the complimentary treats from the onsite starbucks

staff went above and beyond, great ways of including kids, fantastic breakfast.

very good and kids got free breakfast and family given adjoining rooms.

kids were well looked after & the breakfast was lovely

staff were amazing and so nice to our kids

with kids, the lifts needed you room card scanned first before it would take you up, felt secure

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

there is also an area for kids with all sort of games

so accommodating and very good with kids

all while dragging two small kids around and baggage

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

friendly and understood the situation, they offered to help bring bags to the room and help with kids

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

the room was very comfy and the kids loved the buffet breakfast

the onsite restaurant/room service didn't have good options for our kids

stayed with my husband & kids

no pancakes/waffles for kids

with kids asleep in our room we did not want to call down on phone

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and

long and short of it is if u have kids or just want sleep don t stay here

there was no warning about the master switch and one of the kids turned it off when going to bed and we couldn

long and short of it is … if u have kids or just want sleep don’t stay here

only dissatisfaction was we ordered pizza by room service it was 10 delivery (to carry it upstairs) and the

saturday night wouldn t be ideal for those with young kids

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

minus the kids

lively outdoor dining, indoor restaurant and music and bar on the roof

breakfast and the room service were god.

kids above very noisy but hotel dealt with it well and moved us

requesting late checkout my partner went for breakfast i lay on no kids but unfortunately my room was entered

the queen bed is separated from the kids beds by a wall, so not completely separate but also doesn t feel

they went the extra mile in providing hot chocolate with the usual tea / coffee servings which my kids loved

she later offer to give more bottle water after letting her know if i or the kids have to call emergency for

not really aimed at young kids.

book two rooms both had single rooms that would just fit kids not big enough for adult

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of

nothing great for kids apart from cereal

had meal i m restaurant food was ok few things they didn have and not a great kids menu

the leisure areas great for families with kids but also had areas to chill out

lovely lilttle courtyard and loads of games for the kids to play with in the communal areas

kids loved the football table

the games downstairs were a bonus with the kids

the breakfast was great value for money and the welcome cocktail was a great touch

maybe try adding pancakes to breakfast menu, for kids and adults

if i had kids i probably wouldn't have used it but we love lots of craic and chatting new people

breakfast was amazing kids had a great time making toast lots of things to choose from and very fresh

i look forward to returning with my kids

as we had a child we couldnt go to other bars as kids not allowed

milk and cookies at the bar for the kids

staff were excellent. kids received special treatment!

beds comfortable kids slept well, swimming pool fantastic, staff excellent so helpful.

, the kids loved the pool and the whole stay was so enjoyable

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel

not kids friendly

the bar is big and has nice music, the guinness was perfectly poured

friendly staff great service , room service available great value for money free drinks from the bar inside the

contacted the hotel prior to my arrival to ask about early check in, i received a reply almost instantly and

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

very accomodating with kids

we did eventually get in but un necessary stress and with a couple of kids in the group i was very worried

after we checked out, the kids and i went for breakfast in a cafe just down the street

lovely shower, had smart tv for the kids, bed was incredibly comfortable and, most of all, the staff were an

no elevators we could see so not good for anyone with mobility impairments or if traveling with kids/buggies

that i couldn t stay another night but had to get home for my kids ud83dude1cud83dude1c

the beer garden is beautiful and relaxing and there's shops just next to hotel and chipper for kids that don't

was a group of young kids from a football team that were running wild , staff did what they could to try get

noise from room next door, kids and adults

my kids loved it

noisy kids we presume jumping off beds and stomping on the floor

breakfast was nice until kids were up without their parents and coughing into the hot plates

convenience: especially with kids, we were able to explore and take guided tours of the titanic quarter

they had a ghost hunt for the kids which was brilliant

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

we stayed in the apartments as we had 3 kids with us

bed was amazing. kids slept amazing. top class

day before cereal for kids to be brought to room at 7

wasn t aware the apt s weren t at the main hotel until i checked in and had all kids and bags out so had

apartment was great for kids beds so comfy and really warm

78 for breakfast with three kids was excessive

entering hotel with luggage via the bar & shouting by kids who'd got into basement toilets but it was the

i loved the excellent staff at the restaurant, but no options for kids in the breakfast menu so the staff

a very minor issue with a junior doorman in the bar with some guests late in the evening but when i raised with

only issue..no corona in the bar ud83dude01

friendly staff who made extra effort with the kids

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

vending machine for kids

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

kids corner for breakfast i feel should be on wach day instead of bank holidays ect i come with my

area is close to the university so there was some late night noise from kids coming home after an evening at

kids were very noisy next door and across the hall running in and out of rooms for a few hours,

laundry near by

great to have free secure parking too and we could leave the car there for a few hours after check out

appreciated reasonable laundry service

it was easy to find. kids love the place.

the breakfast is simple but tasty and totally free; my kids appreciated the orange juice, fruit and mini

other residents very noisy kids shouting banging doors

the house was very good for the whole group. adults and kids. we felt like at home.

parking was just next door which was ideal

liked the lovely person at the reception, he was very friendly with my teenage kids as well and it was super

lack of transparency with their breakfast charges for kids and adults

there was no bar or restaurant

no bar or breakfast

stay was exceptional, staff very friendly, room very clean, tv, wifi, hairdryer, tea/coffee, spacious wardrobe

no room service option

breakfast choices were very good

the bar area i did not use or dine in however it did look nice and inviting, if i had the opportunity

room was spacious and breakfast was very satisfying

room service came around early so kept missing us

have suited better if nearer centre of town but location quite and peaceful if you had young kids

bit on the pricey side if you take into account kids where free, it was the weekend so i suppose that contributed

staff, breakfast was included (8-9 am), very good wifi, nice comfy bed and hot water shower

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

wifi was slow in my room

came here with me three kids age three and under and loved my experience here

they let a kids smoke and drink in the smoking area and also let non residents in after 12

the staff members went over and beyond to help me with my kids while i was having my meal

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

new places for family kids were suggested, food was served with a smile

staff was very helpful and the room is good for a family with 2 kids

wife and i and two kids stayed last night

the roomwas too small for 2 adult and 2 kids

that spoke to us that was doing breakfast was very nice as she was chatting to my partner and my kids

early check in wasn't an issue

comfortable spacious rooms; parking right outside, good wifi; netflix; tea/coffee/hot choc for our room; our

wifi wasn't available for top floor rooms

easy street parking

plenty of on street parking

family friendly and having the kids play room ideal

the kids did not want to go home, we would definitely stay here again

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

so clean and the swimming pool is brilliant for the kids

we loved that most of guests were with kids, that made family friendly atmosphere

traveled with my two kids

my kids was looking for juice and couldn't find it ,after another couple said its was in a fridge

the wifi password to connect to free wifi wasn't in the room for us to access the internet

property has good parking in a quiet residential area

only thing confusing was there was no bin or designated place for breakfast dishes

very busy with kids and drunk wedding guests

not allot of breakfast options for kids

there was a school leavers prom in the ballroom so all i heard until early hours was music and kids

stay we were there for the dolly and shania tribute and we had a great time and the bar man micheal was great

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

breakfast ,there where a couple of kids looking after the buffet and some of the choices where either low or

the kids had what they wanted and everything was presented beautifully

kids running around at 2am knocking on residnets doors

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

was fantastic ate there for the two nights of our stay and couldn t fault anything kids loved it too staff

hotel is a lovely old property right on the harbour with private parking in front

the lovely friendly feel about the place; the staff; the superb irish breakfast ....

private free off street parking lot was a bonus

plenty of parking in own car park

the little bar at the end of the street was great craic and the harbour views are stunning

kids would prefer better wifi coverage. we generally prefer firm beds.

our room had a beautiful free standing bath with a view and my kids adored the 4 poster bed which was extremely

it turned out to be a fixed smalluish plate of overcooked food with no choice given, even for the kids

the kids enjoyed the novelty of the four poster bed and old school charm

kids would prefer better wifi coverage. we generally prefer firm beds.

open curtains to let the light really flood in as the curtains were so opaque and the school kids were walking

also family rooms should be kept away because two kids were closing the door every minute and they were very

the wifi was poor and inconsistent

karolina on reception was most helpful and bar staff friendly

beautiful hotel, with beautiful food, lovely staff, good location, plenty of parking.

have done with a tv in adults part of the room not just in kids area but wasnt a problem

breakfast was excellent and efficiently provided, flexible to people s needs this was very good

friendly and good breakfast. good location for touring the glens.

parking and knowledgeable about sights and walks in the area

is was clean, bright, close to the town. safe parking