the pool needs to be bigger

i also liked that the kitchen is stocked with glasses, bowls and flatware

i expected more of a buffet for the breakfast but it was still good.

boring breakfast

room size and kitchenette was very nice

hotel was in a safe neighborhood and had ev charger for my electric car.

ev

services - cleanliness - breakfast and location and ample parking

and i could not use it or the hot tub no ac in hallways or lobby ac could not be adjusted in room wifi was terrible and tv did not work a wet towel with clean towels also stains everywhere in the

better room service and staff.

gym is solid

around 3am kids screaming a bug i’m stand up on the bed killing a bug with my slipper over top of the kids

it had the perfect amount of drawers, a good gym

we have been coming here since pandemic time. the coffee bar worker is always bad

pool hours , clean and prompt

very good breakfast

the breakfast was delicious

spacious breakfast area

clean, great location, great breakfast!

clean, breakfast and accessibility to where we wanted to go.

loved having the kitchen in the room

criticism is that some breakfast tables weren't cleaned after use

breakfast was amazing, rooms were spacious, the facility was super clean, excellent walkable

going above and beyond to tend to every and any ask especially when several parties asked for an early check in

breakfast and the room was great for myself and my 2 grown kids

have to pay for water in the gym)

indoor pool w hot tub and gym facility

liked the dinner at the bar before my husband and i went to the comedy factory located in the best western plus

one lady in the bar sorry i did get her name was exceptional attentive magnificent

) we were told alot of people brought kids for the weekend and they had a bunch of people for the park and cruise and they ran out and we

were told that the bar in the hotel stayed open till 11:00 pm but found that at least on two nights it was closed

free wifi, excellent check-in experience, location, parking

room service only from 4-10

the ambiance of the bar and restaurant was awful. way to bright and uninviting.

wish the eating and bar area a little separate and warmer. more comfortable furniture.

the breakfast is excellent

the breakfast could have been a bit more substantial.

the breakfast was great and i enjoyed using the gym

continental breakfast and coffee in the morning were perfect

breakfast was a continental style breakfast. and it met our needs

location on the harbour, friendly helpful staff, beautiful property and good breakfast

breakfast in the outer lounge was a little uncomfortable but the restaurant area was not open

came for the whisky bar but it was closed to the public for a private party

you guys lead your quest into thinking that the breakfast is free with the choice of the room but it's not after you pay all the extra fees thats

we ordered room service for breakfast. it was expensive but not very hot, or especially good.

also no gym on site was a huge detriment

the kids love the pool, i enjoyed the gym

was told there was a pool, jacuzzi, bathtub jacuzzi, wet bar microwave, and deaf hard of hearing accessible and it was none of the above those were the main

would just make sure the pool area is more clean

put me and my guests out, i had little kids that was under the age 8 with me

wifi in room was very week

the free breakfast was also great

i did not get he king bed i requested - my room was 2 single beds with a kitchenette

just shich the room and there was no wifi or nothing

the people that works at the bar is disrespectful

no room service menu

nice on site bar and restaurant

the sun deck and fitness room were great and downstairs has a really fun loungy feel

the view from the room was incredible. staffs was friendly and a bar at the lobby.

room service and the hotel price was expensive. there were a lot of fees.

room service was amazing. they were quick and the food was excellent.

the outdoor bar on the ground floor were full and no one wld serve us a drink from either the bar or the

couldn't cancel my spa booking

order room service for breakfast -do not recommend the restaurant adjacent to their lobby!

every call i made, whether it was to room service or valet, everyone knew my name and sincerely wanted to help make things easier for us

the parking lot is just cross street from the hotel with ev charging stations

cleanliness, free wifi

breakfast stopped at 9am during the week

the bar was excellent and dinning

the rest of the bar staff had us feeling special and were excellent mixologist

my kids loved

room service food quality was poor.

with the property, except for i picked the wrong time to stay because it was extremely a lot of kids running around the property and they were loud

my kids love the stay

good breakfast buffet on sundays

no room service.

elevators the kids loved, great location able to walk across a bridge right to the harbor shops and restaurant

location and 24/7 gym. really nice building

pool & rooftop leisure area was great for kids to run around

no room service

fantastic night clerk very helpful in indicating where to park our 10’ uhaul

the bar service was a bit off - the person serving food and drinks asked me to wait while she prepared

keeping didnt clean our room when toldthe breakfast bar didn

convenient location, early check in was fantastic. clean, friendly, great place to stay.

great location- great staff- comfy beds- great gym

gym was aweful

securities continued in place for the hotel, however, i enjoyed the snack bar fresh sandwiches, fruits, and overall good eating choices to carry to your room

nice gym and incredible pizza from lobby restaurant

the lobby and bar is awesome!

early check in. parking. size of room. comfortable bed.

the rooms were clean n with room for 4 people. nice pool n gym.

the pool and hot tub should be open later.

have more trash bags in the rooms and need to find a better way to warm the pool and pool area pool was freezing couldn’t even get in couldn’t enjoy

pool water was extremely cold!

didn’t like that i couldn’t use the pool

to off-peak stay - pool and bar in lounge wasn't open

location, very friendly staff, clean rooms, well-equipped kitchen to cook, good restaurant choices in the area, nice to be able to get a small apartment for

new, modern, lobby smells great. pool was great, plenty of seating

would have liked it if the bar was open, but i hear it is coming soon

to off-peak stay - pool and bar in lounge wasn't open

breakfast had a lot of choices, pool was nice and open til 11pm, room was spacious and apartment

the breakfast saturday morning was terrible

he said hot breakfast was available in the morning

only thing, the breakfast did not have eggs, but did have sausage.

the breakfast was good just would need more non pork options