good bed and good parking..

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

better breakfast items and options

cleanliness, staff helpful, breakfast good.

breakfast is standard

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

the breakfast and the friendly staff were great !!

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

the breakfast was excelent and all the staff was very friendly

very comfortable bed. cleanliness. perfectly adequate breakfast.

late check out mas tarde

locatie, easy acces to metro to madrid goodwill breakfast.

breakfast was great and really helpful staff

no bar or restaurant outside breakfast hour

breakfast was very good

english breakfast tea bags. although earl gray tea was available

the pool has been drained and work was going on around it

big pool

had chances to go to the restaurant as they only open till 3 or 4pm i think and the swimming pool was always full

good pool for kids

good pool for kids

we were so glad we stayed & wished we stayed longer to have a chance to sample the spa & restaurant

industrial railway line is very close to the bar area which occasionally broke the ambience, but there is little the hotel can do about that and

no details given regarding the spa for example location within hotel and facilities

the pillows could have been more supportive the swimming pool wasn t in use

wifi was just awful

used the swimming pool which was a welcome relief from the heat

amenities: the swimming pool was closed

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

view, balcony, room, breakfast...

summer at the pool winter at the spa

room position, bar & restaurant, staff very friendly & helpful.

lobby bar was not working

very big room and bathroom, extremely clean , great buffet breakfast and very helpful staff

room amazing comfy the bar staff fantastic

the spa and gym were very nice

same bar and room menu for the last 6 years

great room service, breakfast and lunch

- the room had it all, a walk-in shower, twin beds, room service and luggage brought in

d of may) but not a big issue.

a 4 star, no restaurant or room service when we arrived at 14

no bar as such, very limited menu, late opening

the wifi is very slow needs upgrading

poor wifi. reception and room service did not always answer the phone.

columns to navigate - but we managed without any trouble - and the bonus was free use of the two ev chargers

not that helpful, wifi terrible and restaurant closed due to it being run by a separate company

very helpful and friendly staff. clean and comfortable room. excellent wifi. good location.

we forgot to request an early check in and asked upon arrival

excellent food, service and super fast wifi

excellent continetal breakfast

wifi ot working properly

the kids were disappointed because the pool is much smaller than how it looks in the

kids

the kids were disappointed because the pool is much smaller than how it looks in the

however it was very convenient for me, and the hotel boasted a gym and a pool which i didn't have time to use during my visit

the pool was good too

the breakfast - very feel options and no staff to give any kind of support.

roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

small, but nice spa on the roof

good parking garage, i could not use the ev charger as it did not function at the time

friendly staff, value for money, location, breakfast everything was perfect.

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive got 2 separate adjoining rooms for 3

there is lidl, a bar and a fast food restaurant just opposite the hotel

toilets were clean and room service was prompt

no parking lot in the nearby to leave the car while packing

it is a bit of a hike from the parking garage

the directions for arrival and parking were inaccurate

parking is convenient although be aware it's a 6 minute walk using escalators to get up to a block

free garage parking. located at heart of old town. hugh apartment with modern furnishings.