friendly, clean, great location, spacious room, great pool & garden area.

bar and restaurant staff too, nothing is too much trouble

the restaurant and bar area was just average.

friendly staff, nice bar facility and buffet restaurant had a good selection

tired ready for a lick of paint bar closed in the evening basic breakfast for a 4 star hardly any condiments in room old coffee and

the bar area was very clean and the staff were polite and helpful

with the bar and restaurant staff was tricky as not much english spoken and no english menu except by a qr

modern and nicely decorated room; good wifi; good breakfast; all amenities brand new and working fine; very good location - one can even

well-equipped hotel, with good wifi

and i did not know if it is too cold in october to swim in as i did not get to see where the pool was but the +side was there was a bus stop outside the hotel but 4 star hotel

the staff were lovely, and really helpful, the room was great, the bed was comfortable, the pool was wonderful after a hot day, and the attached restaurant made lovely food

area to the rear with sunbeds and a pool which we used and the room was very pleasant with good wifi

the place has great location, wifi working correctly.

sensibly priced cafe / bar menu del dia very tasty

good restaurant and bar in the hotel: the food is delicious and cheap

there was free ev charging

wall connectors)

below the hotel served with a lift for direct access for room levels, recycling facilities, ev charging, tourist information desk, spa facilities, polite friendly staff in general

i wanted to look at the gym without booking an appointment but this seemed impossible

the bedroom, the atmosphere, the choice of food and the facilities especially the swimming pool all

the bar is really nice

glum faced staff are always very busy in the bar and well basically there is zero customer service, be prepared to fight for a coffee or to

plenty of ev chargers

no bar in the hotel no kettle in the room not 4 star standard

easy to park around, food shops nearby, not far from the city center, gym 24h, good cleaning

it was amazing that we could do a late check out as we had a very late flight.

the gym cannot be called a gym

beautiful and clean rooms, friendly staff, great pool on the roof.

2) after only one day - we could get wifi in corridor outside our room

the best is bar in front to have coffee and good jamon toast for breakfast rest is pretty mediocre as said

great stay in the sun next to swimming pool

wifi was not working, no solution until our leave

they told me either room service from the room, or a sandwich or pizza downstairs

clean and quiet hotel with beautiful swimming pool

we are happy with the reception, room service, and tidiness of the room

we have 2 kids so the noise was frustrating

hotel bar didn't seem to operate that often

the tram, the bus, people talking or kids playing football in the early morning

the kids loved playing while my husband and i relaxed on the side with a drink

it took 15 minutes at one stage to get off the floor, so if you have young kids like we do, try get a lower floor so you can take the stairs

breakfast is very diversed and delicious

excellent breakfast, staff 10/10, clean...

pool and roof terrasse were closed ( not mentioned before we booked) , the novotel is supposed to

fitness center and pool were not included in the rate which seemed unreasonable to me

the restaurant serves very good food

all in all, it's good, especially since they have good room service.

spa, no fitness center in the hotel

very comfy bed, a dog bed and food bowls for those who notified will come with a pet, very nice fitness club with spa

the breakfast is ok, pets and kids friendly

gym is a bit small, but still good to have!

the pool area and breakfast

the bar and pool on the roof is a lovely touch; and the decor throughout very fitting to seville

breakfast area very congested

there was a huge party there with a large kids table that was extremely noisy that night, so that took dampened the mood a bit

perhaps kids jumping uncontrollably in the pool - there should be adult hours in the pool.

beautiful architecture, excellent location, lovely dining and drinking areas, great pool area.

room service menu, staff/service was pleasant but dropped the ball on many different things

there was a huge party there with a large kids table that was extremely noisy that night, so that took dampened the mood a bit

don't miss the breakfast, it's amazing

breakfast was excellent, room service

imagine how wonderful it could be) room with ps4 makes hotel the best choice for ever for our kids

spotlessly clean, great selection at breakfast, excellent bar abilities and very relaxing.

best gym at the hotel i ever seen

the complementary mini bar was an excellent bonus

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and gave us lots of advice on

free mini bar with a few juices and water, coffee machine which i used and made quite good coffee

the location and the service, this also had room bar included in the cost as well.

by the way, free mini bar drinks are also provided

is not much in the way of food or drinks but there are plenty of cheap and good restaurants and bar in the close vicinity and i recommend getting lost and trying them

the hotel has its own pool and

near to a few tapas bars and ten minutes walk to santa justa station

friendly staff. nice pool, clean rooms etc

rooms and beds, tv, amazing pool, great location - 10 min santa justa station

to covid, bar and breakfast room were not being utilised

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

we had planned on just dropping our bags off but instead were offered coffee, cake and an early check in

the room is placed next to the kitchen/ breakfast area

unfortunately our stay was affected from unforeseen incidences like wifi bing interrupted, the guests in the nearby room being noisy etc, but all through it the staff

the room has big beds, air conditioning and wifi works in every place of the hotel except the elevators

wifi was good

we didn't use the restaurant or room service, but both are available

was a shame that all facilities including pool, restaurant, bar and room service was not available due to covid and refurbishing

reception service was a little poor at night and early in the morning, room service not there, mini bar empty

good choice of breakfast. very relaxed.

pool was a bit of a nonstarter really but nice terrace.

not same as pictures, hard to get a drink as seemed short staff upstairs, room service was exceptionally long for food

very clean, modern new hotel, central location, beautiful pool, staff very helpful & friendly

room service is via a partnership with a restaurant and they were super rude which was a shame