good value for money we especially liked the ev charging and the building was lovely

food in bar reasonably priced

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

everything, location, staff, beautiful bar area 10 out of 10 from me.

staff very welcoming and accommodated a request for a late check out

good location good parking

there was not any room service.

being able to use the spa facilities really made it a great

spa facilities great

the spa area

ev charger in car park - painfully slow

bonus is there s an ev charge point

would ve like room service / mini bar

plus ample free parking

the sea view and bar downstairs

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the ev charging onsite was extremely convenient

the most expensive ev charge i have ever experienced in the uk ;

lovely room, ev charger and a fine breakfast

beautiful setting in jesmond dene - very relaxing . room was lovely and breakfast superb.

ev charger location was very close to university breakfast was plenty and delicious

parking free

room service was amazing and at 2am i didn t expect such a yummy fresh sandwich

some staff in bar are young and would rather stand and chat with one another than serve guests

very comfortable & spacious room with clean & modern ensuite plus a wifi download speed>20meg and free parking

chose the hotel for the location and for the ev charging facilities

recently refurbished easy parking ev charging easy walk to city centre

only one fast ev charger, which i struggled to get on as always in use

tro) and didn't take long to travel in nice breakfast choice ev

city , but transport was close

car park with 3 ev charging points easily accessible

ev charging points on site easy to get to

close to millennium bridge so easy access to the quays relatively cheap ev charging overnight.

very clean, early check in available staff very helpful

gym very small but okay to get it chucked in for free with your

good food nice rooms friendly bar staff the big lad chris is very good

size of bedroom comfortable bed ironing board and iron in room cleanliness everything seemed new bar breakfast staff were friendly and helpful my step son forgot his tablet and they let us know

great bar area with a lovely atmosphere and decent food

the bar area is comfy and modern

the bar is nice, the breakfast was good

room, facilities (pool, hot-tub, sauna, steam room, and treatments), ev charge points, food (+) also have ev chargers on site (+) it was also handy to have an ev charger (+)was very nice, clean and tidy, breakfast was very good quality, the car park and ev charging was excellent (+)friendly and helpful very clean comfortable room the fridge was a great addition in the heat ev chargers on (+)good easy to find location with ample parking. ev charging was an unexpected bonus

room service food was expensive

the gym was relatively small but it had everything that we wanted and needed and the pool was brilliant

pool and spa facilities, helpful staff and rooms were very comfortable

was nothing we did not like except the parking for the disabled, but maybe we should have arranged this when booking the hotel but