the pool sauna and steam room were great

24hour room service option was limited to sandwiches only.

the wifi wasnt great..

wifi signal in the room was not strong enough.

great location, friendly stuff, delicious breakfast, nice gym and pool

the treadmill upstairs in the gym overlooked the swimming pool and sun beds.

i also love that there is the option of going to the pool, gym, and to have massage treatments

the small gym room was clean, well maintained and contained everything you would need to work off those

room requested and ready for early check in.

great location, lovely bar and brasserie, friendly staff, comfortable beds.

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

owner couldn’t be more helpful and ev charging too

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

very friendly hosts, early check in,superb location

we had the gold room with spa bath, super relaxing and great value for money

if you are looking for a hotel with pool and spa, then this is not the right venue for you, however, if you are looking for a seaside

never got a decent sleep due to noisy kids in property and constant slamming of doors day and night

helpful stuff, good variation of breakfast (kids free) and nice decolation

they kindly gave me early check in and later check out as they were able to do so

rude, greedy guests at breakfast

breakfast, staff and location

more gym equipment

t a big menu) would add good value

excellent hotel clean comfortable and great staff and breakfast great

location and convenience for beachfront. plenty of ev charging available.

pool was dark and echoed a lot and was very noisy with kids there from 8-11 which is a long time if you want to swim before check out

it was very clean and included swimming pool, sauna, steam room, etc, breakfast was plentiful

location was very good excellent view star fantastic breakfast very very tasty have been many times and will continue to come for many more thanks for

pool close too early on christmas day and open too late on boxing day, but this is understandable

was just fine, we initially didn't ask for breakfast for we were going out to eat but the proprietor offered us the same price as eating out

friendly staff,excellent breakfast,nice bar

clean comfortable bedding, good breakfast

very friendly staff. excellent room service. excellent location

are planning to do that , they ensure us next time when we are coming here , we will have the bar and restaurant open

parking option with ev charging is convenient although rather expensive considering you can park in bournemouth for 5

the outdoor pool was fantastic, kids paddling pool could do with a clean though

the heated swimmnig pool was a huge hit too

no free water room service charge not a good view from my room side

staff very friendly, discount at the bar if opted out of daily housekeeping

parking: plenty of spaces (including 2 for ev charging) but for booking

gentleman at the bar very friendly

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

used room service for meals and quality was excellent

very quick room service

ev charging too expensive - more than high speed superchargers (especially as it could only be paid

3 ev charging points with free charging for residents (ahead of the curve with respect to other

staff very helpful ev charging conveneint

great staff, good food, ev charging available.

good breakfast

of ev charger is not ideal

ev charger temperamental but worked eventually

efficient staff easy parking and ev charger

cozy and finished to a high standard. ev charging is a real bonus.

great breakfast, comfortable beds and free ev charging

one ev charger but one car occupied for 20 hrs

staff are friendly and efficient; pet friendly and ev charging. location is perfect for beach.

the hotel has an ev charger available so we were able to depart with 100% charge and no range anxiety

room above kitchen

i was very impressed with the kitchen, normally i don t like using shared plates etc but here everything

was excellent, free parking, and convenient ev charging were great

it was dated but clean and had a pool and the bus stopped right outside

outside pool lovely suntrap

staff very friendly and offered us an early check in. free parking.

bar was very disappointing having no beer pumps and only drinks in bottles

ev charger very slow and still motorway price

it was rather spooky standing in the complete darkness whilst downloading the ev charger app & getting credit sorted & then getting a charge started

ev charging

the position of the hotel overlooking poole harbour. ev charging facilities. nice sun terrace.

have an electric car

poor wifi

lovely breakfast

car parking great, fantastic breakfast choices

parking easy

small lift, gym in basement, noisy children running in corridors outside rooms

warm jacuzzi for parents with kids

had a burger and drink delivered to the room which arrived fresh and hot, very good wifi and comfy bed, not much else needed for a basic stopover

a bath in room, love the 'village experience,' food, spprts vobe, pool n gym, big tv in room, sky

as usual like many places in uk, the wifi coverage could have been better

breakfast was full english and tasty

incredible location with parking and ev chargers

would have been helpful to have more than one non-tesla ev charger

great facilities, location and ev charging certainly main reason too

ordered a dorset cream tea from room service, and the scones were lovely but there wasn t any tea

so many kids around, good if you go like me with

the ev charger did its job after call to help

location and that they have ev charging for our car in the car park

ev charger has been removed

useful to have a few ev chargers in the car park

though the procedure to use is annoyingly complex, with mandatory

great to have an ev charging point available at a very reasonable rate

location. ev charger. good size car park. nearby river walk.

food and drinks in the restaurant and bar were served by lovely staff and the food choices and quality,very good

clean room and hotel, friendly welcoming staff, nice comfortable bar area and very good food in the restaurant

bar area clean

coffee in the kitchen

i really liked that my parking space had a reserved post for the whole duration

bar great, good atmosphere and lovely staff

all round excellence. room service breakfast was superb, many thanks.

the breakfast on both days with very good service by the staff location of hotel is excellent with all