great to have an ev charging point available at a very reasonable rate

location. ev charger. good size car park. nearby river walk.

nice bar and restaurant. good menu plus cavery as well every night. could not fault food.

food and drinks in the restaurant and bar were served by lovely staff and the food choices and quality,very good

staff were very nice and the young bar man on friday night was remembered our order every time despite us being part of a large group

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

owner couldn’t be more helpful and ev charging too

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

very friendly hosts, early check in,superb location

lovely room with a wonderful spa bath ,very nice decor

booked the superior room and the king room, they were both very spacious and the beds extremely comfortable, the room was very cosy and perfectly cleaned, the

the spa bath was amazing and amazing staff

if you are looking for a hotel with pool and spa, then this is not the right venue for you, however, if you are looking for a seaside

ideal location between the beach and the pool

walking to the beach and back to hotel is a bit difficult with older person & kids

the hotel is in the perfect location. graham behind the bar really looked after us.

room spotless clean, perfect location, 24h gym and breakfast included - great value for money

kids sat in chairs on there own playing with phones all the while others are desperate to sit down

no room service- no complementary water in the room

location and convenience for beachfront. plenty of ev charging available.

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

time of the pool could have been later, nothing like a late night swim which unfortunately we couldn’t do

lovely pool (if a little noisy during kids time) my wife had a lovely massage too

staff on reception, breakfast and cocktail bar couldn’t fault

ev charging too expensive - more than high speed superchargers (especially as it could only be paid

3 ev charging points with free charging for residents (ahead of the curve with respect to other

staff very helpful ev charging conveneint

great staff, good food, ev charging available.

i liked the very small gym

was excellent, free parking, and convenient ev charging were great

big spacious bar area and swimming pool was a bonus

it was dated but clean and had a pool and the bus stopped right outside

reception helpful , excellent location. got early check in no extra change free parking

unfortunately, when we were there, the bar was closed but the pool was open!

liked the communication on whatsapp for room service restaurant and gin bar staff facilities

food, spa and rooms were fantastic.

was abit disappointed that it was difficult to book more treatments at the spa facility in the hotel as fully booked by the time i got my welcome email

we ordered room service which was good.

the sos facilities were fabulous , lovely cool gym followed by a sauna and steam room and a dip in the pool or jacuzzi, then wrap up in a towel

i been before 3 month , and between now and that time it is a visible difference , now they have breakfast , bar open , event room , they have all the facilities now

clean comfortable bedding, good breakfast

tea at breakfast was not the best quality i think (i am a bit fussy with my tea

i spent most of the evening in the bar and the staff and night potter were fantastic and had a few jokes with us

room service bin in bathroom full on arrival

of ev charger is not ideal

staff, ample free parking, free ev charging, food and drink were top-notch, comfortable

ev charger temperamental but worked eventually

there is good parking (and ev chargers which was helpful) easy walk into town but nice and quiet away from the hustle and

the ev charging point was an added bonus

gym and pools were great

an historical building, well renovated, providing a pool and gym facilities

great location, lovely bar and brasserie, friendly staff, comfortable beds.

delivered to our room and could use all the facilities, including the outside pool and the gym

friendly bar man

parking option with ev charging is convenient although rather expensive considering you can park in bournemouth for 5

cosy hotel with everything i could want. very friendly staff. nice with a heated pool.

poor wifi.

the view and size of rooms there was 4 of us to adults and to kids it was so spacious

the pool and staff

parking: plenty of spaces (including 2 for ev charging) but for booking

such a great old style house!!! great decore! great bar n staff! great furnishings throughout!!!

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

used room service for meals and quality was excellent

very quick room service

staff are friendly and efficient; pet friendly and ev charging. location is perfect for beach.

the hotel has an ev charger available so we were able to depart with 100% charge and no range anxiety

one ev charger but one car occupied for 20 hrs

evening meal good and room service good

kids loved the pool and games

the swimming pool was excellent, free parking and wifi

it was a shame not to be able to use the pool at certain times with the kids but understand its nice to have adults only times

from the reception staff

had a burger and drink delivered to the room which arrived fresh and hot, very good wifi and comfy bed, not much else needed for a basic stopover

the fact that kids can only swim in the pool between certain times.

the ev chargers were not working

breakfast was ok. ev chargers on site.

though the procedure to use is annoyingly complex, with mandatory

useful to have a few ev chargers in the car park

helpful staff, comfortable room, good breakfast, ev charging

the breakfast was excellent. the room adequate. the location super . pleasant staff. ev charger

ev charger very slow and still motorway price

it was rather spooky standing in the complete darkness whilst downloading the ev charger app & getting credit sorted & then getting a charge started

ich as it happens we didn't use this time) and the presence of ev chargers is enlightened

have an electric car