clean and good facilities. ev charging point was perfect.

was unable to get wifi in the room

easy operation, gradual temperature change, non slippy surface and normal bar soap

once building works finished.

parking space on the back and nice bar

the grounds of the hotel are lovely and you can use the pool (although freezing) and hot tub for free

for evening meals we chose off the bar menu but ate in the restaurant

make sure you have time to make use of the wonderful sauna, pool and spa and check yourself in for a massage as well

rolling views, great service, wonderful food, stylish and well served bar near a roaring fire

the plunge pool was out of action

parking easy

wifi very poor in rooms. ok in lounge but if you need to work, not ideal

like the position of the mill in the centre of town and ample parking so you can leave the car and spend a day walking

it was within walking distance to the ground and there was plenty of parking

free parking

ev charging spaces were being taken by non ev drivers. better signage would help

have an ev vehicle i made an inquiry about a ev charger after booking on the website, the responded email says the charger is on the first come

friendly staff and plenty of ev chargers. any issues were dealt with very quickly.

only booked the hotel for the ev charger

ev charger not working

chose this hotel as needed ev charger

good food at dinner and breakfast. convenient ev charger. used our bus passes to get into city.

good location off the m5 and good ev charge facilities

nice clean room. quiet room so slept well. used the bp pulse ev charger.

excellent value for the money - fresh and tasty breakfast, the room spotlessly clean and spacious

notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd probably save that for the staff room

loved the rooftop bar too

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

breakfast was continental buffet and order from a menu for hot food which was tasty

rooftop bar with views over the city, with the cathedral prominent

parking and ev charger a bonus for us

the staff helped with ev charging they provide at a very good rate

the ev charge point was one of the reasons why we booked and this worked well

comfortable room and bed with en suite facilities and small kitchenette which made life

complimentary morning coffee would have been nice from the front desk or kitchen.

comfortable bed and spacious room. great breakfast. ev charging points

very friendly atmosphere, great location, lovely building & exceptional spa facilities

just wanted a good coffee for breakfast

comfortable and great wifi and a very nice breakfast!

the first day the lad at the bar very kindly made me one but the next day it wasn't possible just to get a coffee

no ev charger

great price breakfast amazing ev charging pool with jacuzzi

lots of parking (albeit £7/day), 4 ev charging ports at 22kw with no pesky app needed (straight apple pay/nfc) at £0

the food menu was ok, but could have a few more choices for families with kids.

time schedule for children should be adjusted into early and i was expecting more about the kids board room but a but disappointed

the ev charge points were used on a number of occasions - other hotels would do well to follow the

great spa! comfortable room. ev chargers available to guests at a reasonable price.

attractive grounds & ev charging

clean and nice, very comfortable beds (except for the little kids bed, a bit saggy), lovely breakfast

excellent hotel ,spa superb,rooms clean and modern

well located. had ev chargers and nice staff.

ev charger not available on the night, had to use super charger opposite which was more expensive

xpensive ev charging next door)

location and easy parking

rooms very comfortable, and an extensive room service breakfast was great value for money

the property has secure dedicated parking space and ev charging station

pool was a little far away

breakfast was great! gym was fantastic! would stay again if i'm ever in town

45” which was the end of the session but was nice for the kids to have a swim after a long drive

hotel, great location, clean, comfortable, and the breakfast was awesome, you get the use of a gym and swimming pool, 5 mins walk from hotel, the pool table in bar area is free to use and it

very quick check in but informed of various local offers including free gym use across the road

location, free parking and an ev charger too

an added bonus which i didn t take advantage of, is an ev charger for electric cars

wifi did not cover the room

wifi was touch and go, always had full bars but sometimes had to come off wifi especially when in

hard to get a swim in with kids as the gym pool we got the pass for closed at 6pm at weekends and kids can only swim there certain hours

the bar and food.

bar area was lovely, very friendly staff and the breakfast was delicious, the menu looked fantastic

all of the staff were exceptionally friendly and the young gentleman behind the bar went out of his way to check me in quickly and efficiently, even though i had arrived late on a

locals were very friendly restaurant was in the bar area food was very

very nice comfort wonderful staff food excellent bar good

there are ev charging points available - they're monta (35p/kwh), and it's easier to use if you have the (+)reception ev charging points accomodating restaurant and loved the nopt too stuffy vibe staff (+) ev charging available for free, which was a nice touch and very convenient

i can only assume these when placed there when we accepted valet parking

food superb. service exceptional. lovely warm swimming pool, valet parking. good little gym.

spacious room and bathroom great food, cosy and comfortable reception rooms, one with a log fire

the kitchen was pretty terrible - we dined here 3 times

clean, well kept, with good ev charging points.

one night which was nice and there was also another lakeside bar / cafe at the back of the site ev charging

furniture and decor in the rooms had seen better days and was outdated the hotel's ev chargers - one of the units was broken and unavailable and the other worked for us on night 1

use of spa could be longer for guests

good location in a pleasant water park with nice walks

surprise to see they had ev charger in carpark, evening meal excellent, room & bathroom clean

had ev charging facilities

place is a little gem, ev chargers which are super fast, a lovely family local pub feel with exceptional home cooked food-

the wifi was next to useless!!

food, if you're a pie fan then this is definitely the place for you, fenced garden area, great parking facilities, the staff were extremely friendly & accommodating

close to m4 with good ev charging facilities at a cafe just other side of the motorway junction

above wifi was poor unless in the main section of the hotel

bed was very comfortable and wifi excellent

breakfast was fantastic with some self service and a great cooked breakfast

did ask about room service and was told yes but there's no phone in the room so you do need to go to the