nice gym and pool as well

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

everything was great, breakfast was fantastic, room was awesome, staff very friendly.

very nice clean room, good breakfast too.

no water pressure in the kitchen and tv didn't get good reception.

the room was perfect( comfy bed , sitting area with couch and a very functional kitchenette) with dishwasher

very clean, staff was friendly, very well maintained, breakfast was good, and a good price

full kitchen that was great with my food allergies.

the pool was nice and lots of out door seating areas

the pool- however it was not heated- was told it was in the process of being repaired - since it was so

the breakfast was delicious!! staff and accommodations were great!

the breakfast was great. the staff was amazing and went above and beyond.

also,had a really nice breakfast buffet

pool needed vacuumed

pool. and breakfast service

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming

having a kitchenette jn the room is fabulous

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming from somewhere in the laundry

breakfast and pool

the rooms were immaculate, the free breakfast was great and the staff was very friendly and professional

there were no pool towels.

the boys really enjoyed the pool and the beds were extremely comfortable

breakfast buffet was good

room service was great

breakfast was nice, pool was great, staff very friendly.

have an ev charger on site

laundry did not dispense fabric softener and the ice machine on my floor stopped working

excellent facilities, gym, laundry, parking

in at 4 pm and could not nap because they were screeching to each other 3 floors below at the pool

excellent facilities, gym, laundry, parking

loved the pool was available to midnight

it was clean and the breakfast was great

pool my little one was so excited to be able to swim in tennessee our pools don't open until may so

the cleanliness and the included breakfast. the staff were very helpful.

the kids loved the pool. great pleasant staff.

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

breakfast included, parking comfortable, pool nice, everything clean

also i tried to wash and dry my clothes at the on site laundry room

breakfast: not enough variety. no eggs or sausages. leaks in the bathroom.

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

good self service laundry facilities

the atmosphere by the pool was good, my kids loved the slide

location express passes bar area by pool food

we had room service that night as we were super tired and even the food was delicious and came super quick

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

breakfast was great needed more of a variety for smaller kids

breakfast is very good and vaies every day

perfect location,great breakfast,spacious room

spacious with kitchen and simple silverware and cups

the breakfast was okay

facilities other than the pool were excellent

have a shuttle that took us to and picked us up from concert

free shuttle within

arrived with 2 kids at midnight to no power

wish shuttle service was offered on sunday for shows at the kia center

gym

the wifi wasn t the best and was very finicky.

it has a ton of activities for the kids

the pool and hottub was open until 11pm

we pretty much lived in the pool the two days of stay, good pool

water taxi to parks and pool area

my kids particularly enjoyed the

is perfectly central, hotel immaculate, fantastic room service with such comfortable beds

only complaint was the wifi

trying to order room service, nobody picked up or i was left on hold for a long time

i love this hotel. the location, the amentities, the pool everything! everything!!!

on our last night my friend was unwell so they were very accommodating and gave us complementary late check out which was greatly appreciated

they have swimming pool open till 11 pm, and bowling till 12, bar with live music, outdoor patios, and many more

they have jacuzzi's, a bowling alley, big gym, game room, restaurants, laundry room, shuttles that runs every 15 mins and takes you free of charge back & forth to the

very cool for the kids and pablo even walked us across the road to make sure we safely got to the hotel where the

and it’s really clean with lots of elevators and having a laundry room in our floor was amazing

self laundry is good

gym didn't open until 5am

great swimming pool and hot tub

the rooftop bar has a beautiful view

location and use of water taxis, early check in to use the bag storage and get passes into the park

room service was excellent, all staff were polite

breakfast wee bit pricey and disappointed kids menu only to 9 years old

was a gym but no sauna which would have been amazing after a day in the theme parks

pool restaurant good bedrooms comfortable pool stayed open until 11pm perfect after park for kids gym good walking into parks easy from

breakfast choices were somewhat limited due to covid-19, but the staff were great and it felt safe

full breakfast bar with many tasty options daily

loved the breakfast, staff very friendly, spacious environment, cleanliness with every thing, kids loved the

the pool, lounging area and bar were a perfect way to relax after visiting universal

the h bar serves incredibly good quality food and the buffet breakfast was great too