room size, amenities, location to sites and freeways, good dining options nearby, saltwater pool and hot-tub, garage parking is ample with plenty of metered street parking nearby

the gym was very disappointing

in room wifi was good as opposed to some others i've encountered

windows were filthy room was worse than motel 6 elevator hardly worked. wifi never worked

the gym is acessable 24 hours

the view, the beach area and the pool!

only downside was the pool bar was closed both times i went to the pool

pool bar wasn t open, restaurant was very expensive

and food and love to see dogs, not just service dogs or single dog per family, location and pool

the pool restaurant and bar areas were very enjoyable with friendly

the view was amazing from my room. and the balcony was relaxing. the kids loved the poool

my kids love the games

my neighbors were loud, can hear kids crying through night and a couple arguing. walls too thin.

breakfast atencion from desk excellent bar very good atencion people on ballet parkin exelente atencion it was great my staying in the

the gym - decent size with main things needed.

wifi that s literally the only thing

room was super clean and parking was a few steps away

parking, it s out of their control

very small parking

the wifi worked well

t not too original such as not having thermostat nor wifi we need to have those)

were kind of small and the hidden fees like $17 for a gym that we didn t even see & it was a mandatory fee that you could not waive

enjoyed the observation bar and walking along the deck

walking around the ship. restaurants are good. room service is awesome.

breakfast buffet was average. wifi didn t work in the room.

pool was great and location

would have been nice if the bar stayed open at least until 10pm

all in all, it wasn’t a great place for kids this particular night

options kinda sucked as i understand covid can t do much just wish we at least could of ordered room

had to pay a little more than expected to accommodate our kids

great spa, pool and restaurants all gathered in this resort

there s a slide for the kids

room service breakfast very good and everything that was supposed to be hot was

that there was no room service

the sports bar where the service behind the bar was very poor and the guy rude

this hotel had everything you could want. my son loved the kids area with the nintendo wii u

we loved the gluten free options at tides restaurant and even room service

the hotel have a small place in the lobby for kids to play and it was great!

according to staff, they were working on updating their wifi and needed to do something in our room

the hotel amenities

enjoyed the pool area as well as the lobby area with the beautiful work areas and yummy restaurant

nice lobby area with bar & restaurant

i didn't like all the kids in the pool at 7:30 am

daily housekeeping service - has to be requested no room service room amenities very basic and not replenished unless requested - eg coffee laundry

great location. very helpful staff. great pool.

the gym is small, but clean and has everything you need for a hotel workout

there’s a killer spa and a roof for partying

very clean and modern. i loved the pool and spa area. wasn’t expecting saunas. very nice.

very clean and modern. i loved the pool and spa area. wasn’t expecting saunas. very nice.

the room was very nice and there was even an indoor swimming pool but when we were the windows were open so it was too cold

was great, bed were really comfortable, the options of room service or going down to the dining area was good

full bar, downstairs and lounge area, rooftop pool and the pillows were so comfortable we ordered room service, extra pillows, extra towels

kids and husband loved the bed comfort

even the gym had great facilities

i like the room service

i visited the gym and that was clean as well, all the machines worked great

the security features make you feel very safe, the breakfast is awesome, and the hotel staff are all very friendly

they have a peloton bike in the gym that was ideal

i would have liked it if the breakfast was served until 10 am.

check in fee due to earthquake, perfect location, clean rooms, very comfortable bed, excellent breakfast options, secure areas, sanitized tv

cleanliness, food and drink options. bar restaurant was lively

pool, jacuzzi, bar & dinning area! everything was nice!

it had everything you need, bar, pool, store and great people

lovely rooms nice pool area & great restaurant

pillows were not comfortable (too flat) there was a soccer tournament same weekend and the pool was mostly occupied by about 20 girls from the soccer team doing a practice drill

value and stable wi-fi with on-site parking

older & run down inside, cheap towels, sketchy people in parking lot when we arrived

wifi connection close to zero.

wifi access was weak. towel and room still dirty. not enough parking.

nothing. false advertising. no room service. no pool. worst staff ever.

loved that there was a small bar that had food after a very long drive i didn't want to go out again and this was perfect

dont like that the rooms surround the pool so it can get quite loud if people / kids are

and when you re a family, with 2 kids you don t need a grown man behind the bar trying to get you to take shots every time you

enjoyed our time at the pool late in the evening and loved having the bar available for drinks and food

the check in was a breeze and room service was done on time based on my request.

some reason the locker facilities for the pool and gym are being run down

room service food was not all very good. some pudding wan't eatable, so had to

was told room service would come from different part of hotel

greg and modern. enjoyed live musician on wed night. excellent bar and food

the pool is very nice and the hotel has a great vibe

wifi had very poor coverage, my phone kept disconnecting in the bar area so i used 4g instead

new rooms and bathrooms small gym and great pool

snack bar was always closed. beds were hard. coffee in room was awful.

cant check in until 4pm and bar isnt open until 4.

the pool and the food and the bed

we were located next to the pool and was still very quiet

breakfast was more than adequate

the patio/pool/bbq area

q, gym, pool, sports court, etc), staff, kitchen, lots of space in breakfast lounge

free breakfast included :)

gym-damaged equipment/ wipes needed

made a reservation for pool & gym

it was nice they had a 24 hour gym

need to work on room service because i left for most of the day and when i came back my bed was still unmade and i

the bar tender the japanese lady had a very excellent customer service