the food, service and pools were great

nice to have a more casual grill type place to go for dinner, and/or for the pool food area and bar to remain open for

kids club was great

kids loved having s'mores on the beach while watching a movie

no coffee in rooms, no coffee bar after 6:30am

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

the sushi restaurant was excellent as was breakfast provided in the morning

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

the service still needs a little ironing out. pool service was slow/inconsistent.

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

pool area while amazingly beautiful felt crowded

hotel grounds and pool area, and beach location were awesome

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well, so many kid-friendly activities/amenities, bed was comfortable and loved the

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the person who i

while waiting for the new room, i went to the old room to grab a book for the pool

the facilities gym, spa, pool and the beach were great

spa was awesome

the distance to the restrooms from the lower pool by the beach

great gym

the host even prepared a bath on the balcony for me while i was at the pool

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

great location, nice golf course, good beach, though lots of short break

the grounds are lovely. the balcony was very nice. parking is easy.

spa times were communicated to be closing at 9pm, but they actually close at 5pm

also, room service never delivered

they watched out for the kids very inviting very nice

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking