e car park at the spa looked busy, but it felt quiet inside) - loved the indoor pool, natural pool and hydrotherapy pool as well as the steam rooms and saunas - there were also

com you have to pay extra for the spa as not complimentary as it is for other guests

on arrival and car parking - little extras that were unexpected

pool and gym

both samual s and the terrace bar made for the excellent dining experience

they also have ev chargers which was a bonus for us

we booked on the basis that there were ev chargers, but two of the five were broken for our four day trip and the others often iced

great location, friendly helpful staff. great that you had ev chargers for car parking.

room service was good

the room service was great and the staff were friendly

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

small gym onsite that we used

location at the bottom of town, easy walking to bars, shops, restaurants etc

gym was a bit cramped and would have benefited from a lick of paint!

the gym had no air con

is available as long as you book in advance and i was pleased to be able to use on of the 4 ev charging points

our ev charging spot in the carpark was clearly marked and ready for us

restaurant, breakfast, ev charge point with the parking

the reserved ev charging car park space.

dpoint)

i did have some trouble with the wifi in my room on the top floor and the staff very kindly moved me to a lower floor

wifi a little disappointing.

sky bar was not as clean and in keeping with the rest of the hotel in particular the carpet immediately

the wifi occassionally would drop out, but only for a short time.

apparently, there was room service, but no idea on what to order and how to order it

good choice of food at breakfast time

excellent food in the restaurant, wonderful breakfast

asked for an early check in and they were able to accommodate us which was really helpful as we had to change

no real bar area to sit for a drink and relax. limited drinks options

fantastic location, spotlessly clean, high quality fittings in the bedroom, bathroom and bar area, friendly as well as helpful and professional staff

the spa staff looked down there noses at me and my husband when asking about the offers they had on

the gym could be improved.

disabled blue badge parking limited

breakfast

a and gym) as there was plenty to do, the atmosphere was really relaxing and the massages we had were

parking facilities were good

in the evening

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

good parking , great bar , friendly staff

food was delicious and there was a nice atmosphere in the bar - highly recommended

location, lovely facilities, welcoming bar and restaurant and wonderful accommodating staff (who asked if we wanted fresh milk for the

warm, friendly atmosphere in the restaurant and bar and a relaxed welcoming breakfast room in the morning

thing, but they need to get rid of the piped musak in the bar in the evening, not necessary and

good location with ev charging close by .

site has a large number of ev charging points so this is an ideal stopover place for ev drivers

location, ev charging hub on-site, staff very helpful and very clean rooms

staff very pleasant helpful good place to stop and also bonus ev charging

everything , have stayed before, good having ev chargers that work close to hand .

very beautiful and cozy place i could stay all day in the pool area

is a quiet location with pool and gym

really great facilities in the spa and the bar is really lovely

would have been helpful to have a detailed brochure in the room with details such as whether room service was available, if there was bar food on the menu as different members of staff

swimming pool jacuzzi and hot tub were brilliant i highly recommend this place