wifi cut off early, before checkout time

no room service

liked my check in i don't have her name but she was very thoughtful in giving me a room were my kids could see the light thank you they had a

also that we could gamble and the kids had time to play too so we each had a little time for each

shuttle was down at time

no body tell me the wifi password

couldn't even get wifi because it was like a

we had no wifi in the room

gym is beyond small and the pool wasn t open but they advertised as if it the pool was open

room was extra big i had the spa jacuzzi in the room it was wonderful so far i haven't had any food yet or breakfast so i will

free wifi

terrible martini, but it was only $3! no gym or pool, but it is a gambling hotel.

also, the parking was really great

room was clean, room service was fast and efficient. the desk clerks were nice

actually we travel for the casino gambling and found this to be a pleasant surprise.

- renovated with beautiful decor, picturesque views, friendly staff, basecamp climbing gym, free wifi, tasty food at the cafe, filtered water machine is available at all floors

en has barbell and rack)

a laundry service would be nice. there is a washer and dryer available, but no service.

there s also a small guest laundry which was useful

large modern room in downtown reno! in house restaurant, gym, gift shop. secure elevators!

2 breakfast options, lounge area and pool

very comfortable bed and bathroom spa tub great

otherwise the food at the bar and the drinks were excellent

the spa was excellent

room service was good and fast

room, gym, pool, restaurants, lots of other family stuff to do, cleanliness, check-in process, etc

the kids were sad there was no bathtub but the shower was very spacious and clean

kids had plenty of things to do

the pool wasn't done

liked that everything i needed was in the hotel for myself and the kids so i didn t need to leave the grounds

i liked the clean room and the late check out.

no shuttle from airport . had to spend an extra 40.00 dollars to get to the hotel.

shuttle only ran once an hour, the rooms weren't very quiet and elevator was quite loud/shaky in

we had room service. the tuna melt and onion were cold and soggy. the clam chowder was great.

early check in was convenient

staff is polite and helpful, there is an ev charging station (one clippercreeek and one tesla), the room was large and the hotel is very

the gym and pool were clean and nice as well

free breakfast and pool/hot tub is always a plus

the kids loved the indoor pool

the kids enjoyed the pool, while we were glad we could get some laundry done

free ev charging. new modern hotel

out to use pool

the breakfast, gym and bar were good too

not much to do for children at the hotel itself, but they have a bar and pool table for the adults

nice and clean room. inviting lobby with pool, foozball, and other options. nice bar area.

ok the gymnastics room is really good

kids loved the pool

out for us, and always made sure we were comfortable, and had everything we needed, they had a bar and grill onsite, and great breakfast in the mornings

staff was helpful and personable, the room was large, clean and nicely decorated, breakfast was great

friendly staff, clean, good breakfast available, swimming pool and gym. my family has fun

the bar and grill was under renovation but they did provide breakfast

very clean, friendly staff, good breakfast, excellent shuttle driver.

and bar not opened yet, not many options in walking distance other than denny s and burrito hut-

excellent customer service , shuttle drivers were very ,very helpful ud83dude42

location always stay when going to california staff is helpful had to pull a trailer good parking

of covid, we were able to book the indoor pool and gym for one hour for just our family

even the breakfast was good with lots of meals to choose from

not to mention the room was clean, breakfast good, location nice and price was ok

well equipped kitchen

amazing breakfast selection

the only problem is that there is only one ev charger that can support two cars so we don't get the chance to use it for our tesla

2 free charge point ev chargers

was nice and calm rooms were quiet nice staff comfortable bed laundry for guests (accessible only bye key card so nobody from outside can steal ur socks

pool, fitness room and bar on the premises

been nice if pool would have been open later than 8pm

good breakfast

the room was spacious and the kitchenette was a great feature to have when traveling with kids.

breakfast was amazing , even with the place being under construction it was still a wonderful stay

renovations of rooms and the kitchen areas in the room

elevator needs maintenance, kitchen chair seats sunk when you sat, wood piece on the lower right side of bathroom sink had

the gym was awesome?

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

clean and gym

gym was the favorite 24 hrs and the restaurant also good

great pillows, gym was a awesome and clean.

cam with no utensils in kitchen and i didn't even see anywhere you could borrow from the front desk some extended stays

kitchenware for kitchenette

did not have breakfast since the rooms have their own kitchen and i had a baby it was easier to eat in our room

that you walk to not far from hotel the dogs had a wonderful time and the hotel has a nice little gym and

overall the facility was great with one exception the pool was cold.

walk to not far from hotel the dogs had a wonderful time and the hotel has a nice little gym and pool

jacuzzi wasn’t available and swimming pool was dirty.

kind folks. great pool. nice happy hour. fabulous restaurants close by.

liked the ev charging availability and used it to charge our car

free breakfast was nice. gym and pool was nice.

the pool area was very organized and clean

was good, hotel staff are very friendly and helpful, they were able to accommodate a late check out which was very

we had two very sad kids

breakfast was really great

breakfast was great

so clean and the staff was amazing. breakfast was fresh and high quality. location great!

check out time was extra helpful, great location, great breakfast

excellent for everything, including breakfast, beds and bathroom.

good value plus outdoor heated pool and spa makes it even better.

staff was helpful, polite and generous and the pool area was phenomenal (my kids would give this part a

nice breakfast

great breakfast choices especially with covid

i had a great workout in the fitness room, and had a nice time relaxing in the large hot tub (more like a warm water therapy

it comes with a beautiful chef kitchen, dining area, 2 bathrooms, living area with fireplace, and a patio overlooking the village

full kitchen allowed us to make our own meals

there was no room service, no restaurants, no gym, no shopping, and nothing was available

there was also crumbs in the living room table and kitchen counter

the room has everything you need and the full kitchen was perfect.

facility was great with pool, gym and hot tubs accessible

girls loved the pool and private movie theater

the large heated pool, hot tub, gym, fire pit lit upon request, private escape room booking and friendly staff made

facility was great with pool, gym and hot tubs accessible

switch in one side of the kitchen didn’t work , we called to have it fix but said that they were supposed to fix it but

heated pool and free family games on the hotel grounds were an added plus

very kid friendly with scavenger hunts, games and kid amenities at pool

stellar location where you can sit in the heated pool and watch the skiers!

separate swimming pool for adults with the very chill vibe and access to spa facilities

we were able to make do with the arcade room, heated pool, and playing on the grounds