room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

breakfast was wonderful

also, really good breakfast

very good breakfast

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

my kids loved the pool and monteverde is just spectacular

the kids loved the pancakes

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

the lady at the reception was super lovely and helped us with laundry and excursions

the quiet private property was perfect for our kids to explore and have some free range time

breakfast is also included which was a great plus and there is a covered pool and spa but no gym

staff, good amenities, pool and jacuzzi are great, ac and wifi in the room

breakfast was fresh and delicious--the breads were outstanding

pool and hot tub with swim up bar nice at end of day enjoying all the fun things in

pool was excellent

r shower head was broken and not all lights were working) also wifi was not working in the rooms

only complaint was that the wifi was not working in our room the first day of our stay

a little bit undermaintained

plenty of parking

reception, bar and restaurant staff

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

very good breakfast with excellent coffee

great and helpful staff and the breakfast was tasty

i got my steps in walking up the hill for breakfast& taking the trail through the forest

the breakfast was good and the room was clean

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

breakfast is included and is way above the average you find in the area

a well-stocked mini bar gave us some snacks to fuel our afternoon hike through the aguti reserve (ticket complementary (+)servers in the bar and restaurant were extremely friendly (-) the bar menu is lovely and the staff incredibly nice, but the bar is not a very nice place to sit (*) food is good, people is nice with mini bar free service

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for excursions, private agunti preserve access, etc

great staff. great location. delicious breakfast. very comfortable and clean rooms.

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

wifi didn't work in our room, and there was no jacuzzi/hot tub

basic breakfast

good breakfast and dinner, view from room

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short stay

the treatment i received at the spa was also very good, again with a unique view looking into costa rican jungle

the pool was small and shallow, but nice enough

the spa was

i highly recommend enjoying the spa as it was almost the best part of the trip

chocolates as it was our wedding anniversary hotel even organised shuttle to monteverde and back breakfast and dinner was amazing and im vegetarian

the pool is also very awesome and includes a waterfall and hang out area

property, lovely pool and great views if you are lucky

breakfast was really good and the attention from the staff was excellent

excellent breakfast

the property was cute and the breakfast was yummy

breakfast was ample, european continental with fruit cheese and cold meat

traditional tico breakfast the cocktails in the restaurant were excellent.

wasn't any other breakfast choices and both the hotel and the restaurant in the evening were completely empty - not

lots of parking, right at the lake, surrounded by nature

breakfast was served in a large banquet room that only had 4 tables

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

we loved having our own private pool

nice pool you get everything in front: codes to entrance so easy

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

breakfast was good also

good buffet breakfast

breakfast excellent.

there's swimming pool available (with volcano view as well ;)) breakfast buffet is just amazing, variety of meals

wonderful. good breakfast. nice cabin

the staff was really nice and kids friendly

great hotel with amazing staff, really nice pool area and clean rooms.

the pool tiles could use a facelift

nothing! could have more reference to spa facilities on website.

close to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi was fine

the swim up bar was awesome for sharing with friends and meeting other travelers

it was more like bar music instead of dinner music

kids lost a few things and none were found initially we were given really bad rooms

i little snack bar would be helpful for those who would like to stay at the resort the entire day

location, facilities, breakfast everything!!!