the pool was small and shallow, but nice enough

good breakfast, spa was nice, pool was great for kids and adults, and not crowded

ample free parking

breakfast,very friendly and helpful staff, the rooms are comfy and big

the spa was

a beautiful pool with a waterfall

the pool is also very awesome and includes a waterfall and hang out area

friendly and helpful ie she provided us with a hairdryer as one was not in the room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

good location for arenal volcano, la fortuna town and tabacon spa 3

property, lovely pool and great views if you are lucky

laundry was a dollar an item so we went into town to find service

breakfast was good also

we loved the scenery. and the pool and the breakfasts were amazing.

there's swimming pool available (with volcano view as well ;)) breakfast buffet is just amazing, variety of meals

the hotel also offered to do our laundry for free, which is pretty unheard of

great breakfast buffet

lovely spa and gym on site

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

various hot spring pools were marvelous, especially at night

they have an infinity pool with views to arenal volcano

nice pool you get everything in front: codes to entrance so easy

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

we loved having our own private pool

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

i love that they have free parking and laundry

the staff was kind, clean, convenient, very nice pool, nice breakfast

wifi in room was not available....

hotel with excellent location, staff very attentive, great breakfast and swimming pool surrounded by local plants and flowers

the place has excellent facilities, including a shared kitchen and laundry area

the kids in the pool, zero respect to the other guests.

good property to stay at. kids has fun at the pool. massage was good as well.

very safe place, car parking just few meters from the room

very kind staff and our kids loved the pool

wifi didn t work well in the rooms but that s ok

as an added bonus, there’s an ev charger in the hotel and the staff were kind enough to help us get an adapter

the pool area is a lot of fun and the kids enjoyed it immensely the staff was very friendly and we had a great

thermal springs pool with sushi bar and drinks

water pools are very nice with bar and food service inside the pool they fullfilled all our special requests during the stay,

so many things to love including the thermal pools, the swim up bar and restaurant, the beautiful rooms which all overlook the volcano, the delicious buffet

the kitchen was like a dungeon. bedroom had a musty smell

the kitchen was dark and dirty with a charge to use the gas cooker

it has a bar on the upper floor (with a swing (+)staff was very friendly and helpful good location rooftop bar with nice view on volcano (-)was noisy in the evenings because of the hotel's bar that was just outside our room (-)bar service was lacking (+) there was a nice terrace with a bar although we did not use it (+)the first floor bar has an amazing view of the volcanoe (+)airy feel good communal spaces central location bar and restaurant on site hot powerful (+) the bar at the 3th floor is great, good music and food and very nice view (+) large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

the breakfast was great! the view of the volcano was amazing!! super friendly staff!

breakfast

the breakfast was delicious and the attention to customer service was brilliant

breakfast was wonderful

landscaping and breakfast

friendly helpful staff. breakfast was good. hot shower. etc.

very good breakfast