the pool wasn't heated, looked partially under construction, slightly moldy smell

room service finishes at 23:00 so if you have the munchies later on pick something up from a shop

staff, location and wifi

wifi was not working

this was a huge deal to my kids

the bar inside was on fire, the music food people was excellent! very trendy

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

no breakfast was included

the price and i couldn't utilize the pool

the bar is great

there was a guy that cleaned up the parking lot everyday

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

-wifi worked well

it has cable tv, wifi and small fridge for your drinks

we have babies and they let us do a very early check in.

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little swimmingpool, bar/restaurant were nice, daily bottle of water in the (*) i can't comment on the gym due to covid closure (-)cleaning in room upon request, tiny gym (-)gym is too limited.

cleanliness of hotel, free covered parking, and close to restaurants and shopping

indoor pool was freezing

there was under cover parking and lit very well.

would have like to be informed that the pool and spa were open

would have like to be informed that the pool and spa were open

my family swam in the pool and the water was very cloudy

the pool and the gym. spare bed in the room.

does not have shuttle

staff persons were very accommodating with offering shuttle services from and back to the airport

area around the hotel is a huge parking lot on a 4-lane busy street, but very safe

the breakfasts won't very good,need better foods.and the bathrooms need to be bigger.

very easy to navigate and this location is very secure! breakfast was phenomenal!

good amenities. suites came with a kitchenette and full sized fridge.

the kids and i enjoyed the spa pool and swimming pool

nice rooms and staff. pool and hot tub. free parking

the pool or the hot tub was out of service.

the hot tub and indoor pool was a great way to start and end the day.

amazing staff nice pool and spa washing machines good location

free l2 ev charging available on-site

did nothing to stop kids from running up and down halls playing with hockey sticks

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where unsupervised and made it impossible to even go in the pool so we left

there was a shuttle to the airport that started very early in the

mess, not a single clean table, food on the floor, not enough staff to keep up with the million kids in there

had ev charging good breakfast good facilities

ev charging

the hotel was very clean! the breakfast was also very good.

the rooms were spacious and had clean kitchen facilities

pool was crowded by unsupervised children who were throwing footballs and running around

i love the pool and definitely the breakfast

the pool was very nice and even had floaties for the kids

friendly staff. comfy beds good breakfast

parking was a joke

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

nice size room. nice hot water. gym was good.

convenient, affordable, nice beds, nice breakfast

plus the free breakfast was much better than i expected

and secure ud83dudd10, breakfast was great

excellent value for the price, plus free breakfast

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a hotel

also not clean- dirty laundry from prior guest under pull out couch

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more