the pool wasn't heated, looked partially under construction, slightly moldy smell

room service finishes at 23:00 so if you have the munchies later on pick something up from a shop

staff, location and wifi

wifi was not working

this was a huge deal to my kids

the bar inside was on fire, the music food people was excellent! very trendy

got the breakfast included option and it was weird how they tell you not to get more than 10 dollars of

no breakfast was included

the price and i couldn't utilize the pool

the bar is great

paths from the front row of parking spaces to the driveway - not conducive for use with roller bags and certainly not safe

excelent maintenence, new, many facilities, good breakfast.

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

shuttle was prompt and courteous

breakfast was ok

pool was very busy & looked cloudy so we didn't go in.

i even got an early check in, which was clutch after a red eye from the west coast

answers about the shuttle to the airport

the bed was so so comfy and my kids enjoyed the pool

would have like to be informed that the pool and spa were open

free l2 ev charging available on-site

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where unsupervised and made it impossible to even go in the pool so we left

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

ud83dude04) located so close to the airport you could walk if you had to, but the free shuttle bus and its friendly drivers will take you there and back

the breakfast was good and the area was very clean

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

there was under cover parking and lit very well.

on-site spa couples massage was a bit rushed/lacking for price tag

parking garage is also convenient

location; large comfortable rooms; very clean; staff remembered us from a previous stay; onsite spa for hair, nail and skin care with great products; onsite restaurant and bar; covered parking

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little swimmingpool, bar/restaurant were nice, daily bottle of water in the (*) i can't comment on the gym due to covid closure (-)cleaning in room upon request, tiny gym (-)gym is too limited.

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

-wifi worked well

we have babies and they let us do a very early check in.

decent wifi and clean room

it has cable tv, wifi and small fridge for your drinks

the hot tub and indoor pool was a great way to start and end the day.

nice rooms and staff. pool and hot tub. free parking

the kids and i enjoyed the spa pool and swimming pool

there were extra blankets in the room for cold nights, and wish the pool looked a little

pool not available.

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

had mold in bathroom and burns on carpet, ice machine was broken, vending machine was broken, parking was not plowed

the heated pool is awesome

the only issue was parking i would stay here again

breakfast were ok

ev charging

had ev charging good breakfast good facilities

nice big room - excellent bed, liked the full kitchen

and updated facilities -very helpful and friendly staff -great value for money -no stove in the kitchen but we got one of those portable induction cooker from the front desk

of covid-19 i didn't have access to the pool or gym

nice size room. nice hot water. gym was good.

convenient, affordable, nice beds, nice breakfast

plus the free breakfast was much better than i expected

and secure ud83dudd10, breakfast was great

excellent value for the price, plus free breakfast

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a hotel

also not clean- dirty laundry from prior guest under pull out couch

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more