the area around the pool needed a good clean

spa brochure proposed a swimming pool but there wasn't one

pool, free wifi, hotel was pretty much empty when we went so felt v

bar prices very reasonable and staff very courteous

great spa and extremely good italian restaurant

swimming pool a bonus

good breakfast, great pool, great price

the pool was closed and the gym only has cardio equipment

check in was hassle free parking plentiful room small but very comfortable for 3 persons bar and cafe staff were excellent top marks to all avoid rooms near the car park as the entrance

there is a lovely bar and restaurant inside, and the design of the hotel is sleek, modern, and classy

the location is good, parking has free ev charging.

the mohijto i had at the pool bar was a dream

2) due to severe stomach illness i asked for extra laundry soap to wash

the pool was very cold, and the pool bar was closed.

we wanted to eat in the hotel one night but there was no one actually serving (the bar staff had to take our order and

also, there were a lot of options at the breakfast buffet

was exceptional and we stayed 2 days with 4 years old kids ,they love it

excellent in-room service breakfast. comfortable terrace for coffee at the front of the hotel.

the pools gets a bit too crowded with kids between 4-7pm but it is peak season so to be expected (there were no sun loungers left when we

we could hear kids shouting, women shouting, men talking very loudly

no white wine at bar on friday

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has underground parking,

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

a lovely bar next door and great park just down the road dog friendly

good breakfast

restaurant was closed but we knew that before booking, but bar food was very good

the gym was cardio only (no weights). (+)centre of town the outdoor swimming pool was unheated but very welcome and the attached sauna and gym were well maintained and (+)location just footsteps away from alhambra super in-room facilities nice little pool and gym no car park but seamless valet (+) the hotel does have a rooftop pool, wry small gym and a sauna / steam room (-) the gym has cardio equipment but no weights (+) the gym is excellent, it has all equipment needed, water and towels (+) facilities such as pool, pool bar, gym, etc (+) the pool is not heated, but they have a sauna and a gym (-)10:30 am opening time for the gym was the only negative (-)hotel has a gym and sauna

excellent dinner via room service - the best room service dinner ever

nothing in particular. wifi reception was poor.

was unable to have the room service meals served to us in the outside area in the evening

location , personal, wifi

wifi is very slow

in spain, it would be nice to have the option of a light continental breakfast offered through room service

was good experience for breakfast & dinner, food/tapas taste good while enjoying the day & night view

room service was great

pool area on the roof is really cool and the views are brilliant

breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

pool which was very small, you can hardly stand in there ) on a sunday afternoon it was full of kids and i left

the gym was well equipped and the rooftop pool was a great addition as well

we then went to room and the keys didn’t work, it was a bit exhausting with two kids and a long journey

location. staff assistance. early check in

the mini bar was ok, but could have been better stocked, especially with beer

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

terrace bar menu a bit disappointing

bar area doubles as a cafe/restaurant during the day so didn't have the best atmosphere for a hotel

great location, lovely room and nice with a small rooftop pool!

given to kids upon check-in

staff were very friendly and the roof top pool was clean and refreshing

pool, bar etc and nice

also the relax pool at the rooftop which we enjoyed on the hot summer days to dip and chill

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak) (+) really good wifi which managed to cope with backing up all my 100s of photos and videos of granada (-)wifi was very weak (+)good wifi connection, comfortable beds (+) beds are comfortable, room safe is available, wifi was good and freely available

we also did our laundry in a nearby laundromat that was so clean and modern = the best

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

nice location for all the sights. great local bar candella close by.

there's no cocktail bar as advertised on the booking

traveled with my husband, 3 kids and 2 parents

no air conditioning in the room, had to sleep with the window open to the noisy streets below, no wifi, phone didn't work, is that enough

room was a decent size, staff were friendly. room service was also good

the spa and gym were also closed due to covid which i can understand

i would like room service to be available

very pleasant stay. great breakfast.

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

the size of the room, the spa in the room and general cleanliness

hotel and great breakfast

did not have breakfast, so cannot comment

conveniently located valet parking below the hotel with ev charging

the breakfast was wonderful and the staff very attentive

in the presidential suite and it had great facility and space for my family members 4) fast room

only downside was the service at the outdoor bar was very slow

the bar and restaurant were excellent

many restaurants nearby and a good tapas bar behind

hotel with great restaurant and bar used by locals and tourists

room with everything needed, including water and tea for free, and adequate priced mini bar 3

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

wifi connection was 'hit and miss' so not reliable

helped with getting to various areas and arranging for laundry service

the hotel is comfortable, staff helpful and the breakfast fresh and varied

hotel staff is friendly and very helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

staff was very nice, they give us bigger room since we had kids with us

sauna and spa were under renovation. area has quite a few pickpocketers.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

there is a gym and sauna. it was good. bed was very confortable

nice spa service

accommodation has no kitchen facilities, at all

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

and that’s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area was dirty and some mould in the shower so not

can have an update in the kitchen , dishwasher was not working

rooftop bar is lovely

everything, from the hidden bar to the rooftop

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

lots of restaurants and bars in close proximity

50 euro surcharge per person for room service

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

room service on a daily basis