beautifully decorated rooms, immaculately clean and comfortable. ev charging point

good size beer garden with plenty of parking complete with ev charging point

the ev charger took a while to get to operate.

ev charger not working

issue i couldn't get the ev charger to work, app not available and email link didn't work

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

everything , have stayed before, good having ev chargers that work close to hand .

ev chargers nearby

lots of ev charging points in the carpark outside.

with excellent service right next to food and shop just in case for necessity and right next to ev charger

plenty of ev chargers all around

the food is delicious and even if you visit on your own you can sit in the restaurant or bar and enjoy the experience and chat to the staff

location, lovely facilities, welcoming bar and restaurant and wonderful accommodating staff (who asked if we wanted fresh milk for the

good parking , great bar , friendly staff

bar staff and restaurant staff were very pleasant and chatty

food was lovely all the hotel and bar staff was great id definitely stay again

room service was a bit hit and miss

the spa staff looked down there noses at me and my husband when asking about the offers they had on

coffee at breakfast we were forgotten

breakfast

parking was ample

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

staff really nice, breakfast was lovely as well

excellent breakfast and helpful staff

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

i was told that as an ihg member we could have late checkout of 2pm

they also have ev chargers which was a bonus for us

we booked on the basis that there were ev chargers, but two of the five were broken for our four day trip and the others often iced

great location, friendly helpful staff. great that you had ev chargers for car parking.

was a little buey in spa with kids at 5 pm but thats it

great stay celebrating my birthday with my family. enjoyed pool and spa facilities.

the wifi occassionally would drop out, but only for a short time.

bar prices expensive though but olenty places nearby

of - fridge for fresh milk, room service, telephone

r us very little) bug bear as we

sky bar was not as clean and in keeping with the rest of the hotel in particular the carpet immediately

is available as long as you book in advance and i was pleased to be able to use on of the 4 ev charging points

parking was good, and ability to book an ev charger was really useful

our ev charging spot in the carpark was clearly marked and ready for us

restaurant, breakfast, ev charge point with the parking

there is parking for 12 a night and ev charging facilities

ev charging a bonus. good breakfast. great location.

- it would be nice if the ev charge was upgraded from the 3-pin plug to a proper wall

parking is available upon request, and there is also an ev charging point on site be sure to reserve in advance of your arrival

spacious clean and tidy room. great breakfast and helpful staff. 7kw ev charger available.

the ev charger was 75p/kwh which is a bit steep when you're paying 10 for the parking anyway

small bar with not to much seating

jacuzzi/hot tub/gym etc were ion sheds out the back and locked,and would need to be pre booked

the property has a nice rear terrace which we used and a spa which we didn t

excellent facilities with a gym and hot tub etc which are really

hot tub to relax in and gym for the

the wifi signal in my room (room 4) was intermittent and quite poor. (+)great breakfast good wifi and very kind and friendly service. (+)beds were comfortable free wifi a bonus and movie stations (-)wifi is not good (+) free parking and excellent wifi (-)no wifi been found. (-)wifi was a little bit slow. (-)constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs (-)we couldnt get the wifi in our room. (+)that required me to travel to york unexpectedly, i was given the front room where the wifi is strong because i needed to make several

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

was able to pay for early check in which was really helpful for us

room was a good size with separate room for kids

room was a good size with separate room for kids

good car park if a bit tight and a good ev charger

ev charger not working

ev charging in the car park

location was convenient for us. ev charging was at 50kw and cheaper than most at 35p/kwh.

shower temp knob broken. ev charger worked for one day.