basic pool that is half covered

helpful staff, clean rooms, nice little gym, and free breakfast

enjoyed the location, the breakfast, and the kind & helpful staff

helpful staff, clean rooms, nice little gym, and free breakfast

laundry was a little difficult as only 1 washer was available due to our of service but, able to

the private beach, facilities (sunscreen, waters, towels) spa was incredible - best massage (+)bed was awesome spa was too (-)big enough and was missing towels and toiletries when we tried to use it--ended up going to their spa for a shower and change before leaving for airport because lounge was full with several people (+) spent a whole day enjoying the spa and zen garden (-)the men's spa area could do with a clean up especially the steam room but that's about it

room was upgraded to higher category, we got early check in and late check out

diversity of room service food menu

the rooms and the adult pool

beach lagoon isn’t great if u don’t have kids , but it’s still ok

the laundry areas were awesome and 24/7

swimming pool is very decent size and the deepest is 8 ft which my kids loved it

great pool area to relax in

kids loved the pool

3 of a mile because i was with kids and it was 3:30 am

ev charging in parking lot was always open and absolutely necessary for the tesla i was using on

-laundry room -nice small fitness room on the top floor with great view

the location and the gym was great!

close to airport plus free shuttle

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

the buffet breakfast was outstanding with plenty of choice, and happy hour in the main bar was a great way to

there were too many kids in the pool and hot tubs

the restaurant and bar down stairs were perfect, and the coffee in the lobby was also amazing

breakfast was kinda pricy and i wish they had more southern options ud83dude0a

the complimentary shuttle service was useful

having a friend standing in 3ft which was roped off with splashing kids and then floating around in 5ft hoping not to slip into 9ft wasn’t fun at all

really wish there was a bar or a place to get drinks while you're sitting at the pool

laundry facilities to do own laundry of needed

great location, comfortable bed & handy self laundry facilities.

speak easy bar and restaurant on site

the restaurant for breakfast was perfect, and the staff had aloha spirit, bloody mary made the grade

microwave needed for a family with kids.

lovely room. room service. view

only problem was the heated spa was very busy and my kids couldn t use it at all

breakfast is okay. was better when we were there in march

property didn’t have a guest laundry but we packed accordingly and gave us a great excuse to buy more clothes

a little annoying that they didn't have their own laundry room but we walked over to the ilikai for laundry

did not get early check in a suggested we would

put laundry in for cleaning, but some clothing items went missing and still haven’t been located

no daily service to rooms, no laundry facilities

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton waikiki

it included a full kitchen, washer/dryer, huge bathtub and large bathroom with shower, living room, and dining room

but it works out because of the kitchen in room

down the quieter end of waikiki which suited us well, loved the lagoon and pools

the beach is great for kids and adults

an hour in a queue to check in - paying a resort charge on top of accomodation - not having free wifi which all other hotels we stay in

the fact the hotel does not have a laundry on site for visitors.

a laundry room and microwave.

there was no complimentary breakfast and i don't think they offered free private wifi

expensive, room service particularly the food was really good, the view was really nice the room itself was

beach access, room size, comfortable beds, kitchen, laundry on same floor, partial ocean view

large and clean and crisp. size of 2 bedroom with a kitchen was amazingly well set up.

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

later pool times

also has laundry on every floor of lagoon tower & free to use

d fitness) start at 6 am

we didn t use the pool, gym, anything other than the room

are extra costs for using: pool, gym, wifi, towels

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

fee did not provided any benefit other than pool towel

some of the guests from overseas treated it like some kiddee pool with unwatched kids running around

was very clean, the staff were so nice and friendly, we enjoyed the gym and the infinity pool, the restaurant is seafood based which none of us are so into it but the

great gym

we had too many kids splashing water and swimming into us

some of the guests from overseas treated it like some kiddee pool with unwatched kids running around

friendly and helpful staff amazing breakfast service!!

the kids enjoyed playing the games available

the breakfast buffet was good also

was great, facilities were great, especially for kids when they needed some down time

the breakfast was on point, too

value for a family with four younger kids

the laundry facilities were so good as well - a pleasant unexpected amenity

we also used the clean gym and laundry room

amazing stay with our kids. the breakfast and happy hour was great.

location, friendly staff, complimentary breakfast, and comfort of the suite.

laundry machine and kitchen . good sea view from lanai

no room service after 9 and only 2 tiny bottles of water in room

room service close at 9:00 pm

laundry and toilet

our room was fabulous - large, beautiful view from the balcony, terrific pool open 24/7 and jacuzzi

pool, service, coconut cake

pool could have been a bit better and there is no pool part that is suitable for small kids that can’t swim yet

the pool, restaurants, and spa were all top-notch

the restaurants were outstanding, and the spa services superb

halekulani hotel and spa was exceptional and exceeded all our expectations

a fabulous bakery with great coffee and breakfast items was adjacent to the hotel

continental breakfast, there sister restaurant across the street has a restaurant that offers breakfast lunch

wifi was a bit slow, but i could still access ordinary websites like youtube and netflix.

the hotel is modern and clean, the beds comfortable, the pool & spa are wonderful, the staff are friendly and the location is great

no small bar or cafe on site to relax and enjoy a drink in the lovely foyer

kids screaming through walls and parents not doing anything to correct behaviour for proper public

fast wifi

the gym is excellent too, my son who is 16 years old loved it

not much food choices and price for breakfast was too much

kids aren't allowed in the infinity pool.

ld'-style) and view from the room, restaurant and bar and facilities, etc

good old world charm, restaurants were good beach at your doorstep clean sand and safe for kids

also, no secured wifi--got a virus

alot of chlorine in the pool, hurt kids eyes

the wifi service is very slow. not enough beach chair and umbrellas for the hotel guest.

gym is pathetic

they were at least 10 kids in the room

gym could use some updated equipment

small pool to many kids in the jacuzzi.

and a small coin laundry room, which was very convenient especially after swimming at the beach everyday

quiet - despite the location, the room was surprisingly quiet free activities - kids loved

wifi was exceptional for a hotel

fantastic hotel room, amazing friendly service, early check in no problem.

staff were very friendly & we were able to get early check in

if you stay in the city only) / very warm, professional and friendly welcome / fast and reliable wifi

beach and pool area get crowded, but all of waikiki area is that way

no umbreallas around the pool and on lower deck.

bathroom downstairs under the pool area was a little scary haha

against using the day spa here

kes and hula grill) had amazing food and the pool was great

dining nearby with two kids might be inconvenient, making the advantage of enjoying a relaxed meal with a sea view

would avoid going during the australian school holidays in january as there are simply too many kids in hawaii at that time of year

no room service

i was disappointed there was no was room service

my wife loves the spa there

good coffee available in the mornings and had a laundry room

laundry room

we were above the gymnasium on level 4 and were woken several times by banging noises

the pool was nice, wished it had a hot tub

husband and i don’t lay out to tan, but we do like being out by the pool during the day

i made on critique i would have loved more options for breakfast/dining/room-service

met some cool folks by the pool while listening to the live performance

location, ammenities , great staff, great pool, ping pong and gym, close to everything

my kids liked them

perfect location, great facilities excellent bar and staff

there is a pool and a fitness center on the property and the staff is lovely

great location, easy walk to the beach. nice pool.

the kids loved that they had free cake

neighbors good luck sleeping the sheets were not changed daily you have to walk outside to the laundry it is not in the hotel but on the street and

in the hotel for 3 nights with kids

wish the floor numbers were written for some facilities like the pool and gym

in the hotel to check all there facilities, everything was beautiful and high quality from the gym with peloton bikes and the beautiful pool and jacuzzi surrounded by a lovely landscape, the

it was also very pleasant that the pool was open until 10:00 pm and lit up with garden torches

location, bedroom, gym, pool, restaurant, coffee shop, events

they also have a nice salt water pool + hot tub right behind the bar that you should check out

at the 3rd floor there is laundry and the washing is 3

hotel staff said they would attempt to arrange early check in and we appreciate they can’t guarantee, but once we arrived they made no effort to

the beds have no business being as comfortable as they are and the rooftop pool and spa were the most incredible bonus

the roof top pool was pretty amazing too

if you have kids who don't finish their food, at least there is a refrigerator

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

no laundry facilities. not fun packing dirty clothes.

location and breakfast is great.

the daily breakfast was incredible- tons of delicious fresh fruit, also pastries, eggs, and protein

the only thing i missed was the lack of vegetables at breakfast

being able to do laundry onsite was most appreciated

we did not eat breakfast in the hotel, great location.

enjoyed the pool and spa areas

loved the fact that we were given a complementary early check in and also upgrade (thank you renee) staff were always friendly and nothing is too

laundry also good & uses credit card but cash needed for detergent ($1

more kids stuff to do

we enjoyed the bar and lounge area; also the entertainment in the evening

good gym and very nice rooftop pool area

pool had tons of kids even late... very loud

and restaurants beautiful view from rooms, seaside or mountain view with balcony in each rooms gym 24/7 restaurants available

the only thing i didn't like was that we were by some loud high school/college kids.

the gym should have an age limit, as we saw children with sandals there and it could be dangerous

hotel bar was friendly and a favorite of locals

gym is tiny

no enough aircon in the gym

the staff were amazing, the pool for the kids and the location across the beach

my husband used the gym and said the equipment was limited

to everything convenient abc stores for your everyday needs , starbucks, lulu’s bar & grill , beach is right across the street and so is the zoo

laundry services make staying for a few days a lot easier

loud chubby kids diving in the pool despite prohibition signs but nobody controls it