fitness room, spa area, and hot tub were terrific

spa hotel which gets everything just right

the spa services were also excellent

i couldn't get room service or any food past 6 on christmas when we we're told we could when

no room service for a late night snack.

conveniently located. ev charging stations.

the ev charging stations were available and an excellent complimentary bonus

love having the kitchenett

breakfast was well stocked

size of the room was great, loved the kitchen and loved that it had a kitchen table.

laundry was available to dry swimsuits after pool time so we could have dry suits the next morning

bar is nice, sit outside on the comfy couches

did not get what my offer stated which was a 25 credit at the hotel and also an early check in or late check out

we sent a lot of time in the pool and we loved it

pool was very nice and the breakfast was amazing including all staff that were very accommodating

parking was ample

they allowed us a late check in and sent a shuttle for us

the kind staff to the ready hot tub, to the cool pool to the fresh breakfast, i could not say anything more about how great it all was, props to wade

the kids in the hotub

kids running around late at night, couldn't sleep

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the airport and allowed us to check out an hour later than normal to coincide with

nice updated gym that had a peloton bike, very cool for those of us who like to still get a little workout in

the breakfast was very nice

breakfast just doesn’t substitute for your usual fare, but it’s understandable

room, or having to arrange my own transportation to the bus station aftee being told i would have shuttle service both times that i called before my stay

pool was closed ud83dude25

the kids really enjoyed the science museum

close to dinosaur bar-b-que and the bar strip, made for an excellent group road trip.

pool was

bar wasn't open cause there wasn't much occupancy there wasn't a shuttle to bring you places and

very very small pool

pool was not clean 3

the breakfast bar had pre-made sausage biscuits, and there were egg patties you could add on top

the location was near alot of places,free breakfast was nice and offered alot of choices

pool was not very clean or well maintained. breakfast leaves something to be desired.

it was great for my kids

breakfast was great

breakfast buffet is a bonus with great options available

location - close to suny esf & syracuse univ, the dome, armory square, destiny usa mall wonderful breakfast with omlette station staff was welcoming, friendly and helpful private parking lot on

they let us have early check in

the ev charger was very slow and i would have had to stay there for two days to fully charge my car

it happened to be a snow storm while i was here and the free shuttle took us to campus for our tour

we even had the fire alarm go off which was later discovered to be from pot smoking kids

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold for bed

location, shuttle, friendly staff, restaurant and bar