wifi a bit spotty for the phone but okay for tablets

room service quality , fair pricing for food and drink

parking was easy

was tasty location was very good plenty of free parking staff ware so helpful manager on front desk desk is w was so nice friendly funny helpful

breakfast was lovely

also had a fast and overnight ev charger

lovely breakfast, lovely location for walks. ev charger, lovely pool

the kids did not want to go home, we would definitely stay here again

pool was a bit cold

probably a bit more privacy between gym reception and spa treatment rooms

staff delivering room service was very rude and pushed past me to get into the room

free car parking was a welcome addition

staff were fantastic, free wifi was a bonus and breakfast was excellent

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted to

convenient car park for trailer, food good in bistro

ample parking spaces and an ev charger

ev chargers were very useful and to secure, free parking was brilliant

mattresses too soft no ev charger the rowdy visitors (male, young, drunk) too loud

breakfast is the main decider in our repeat custom

the staff from reception, bar and cleaners were so friendly

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

g nutella to the selection of sauces for the pancakes for kids

we had been looking forward to a ly in as we had no kids with us on our trip

breakfast being charged through booking

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

large and full of extras, food wonderful breakfast could choose anything, staff very helpful a lovely hotel to stay

fitness centre is tiny and not very well equipped parking is expensive at 20 per night

fitness suite was tiny and not much use - more room in the bedroom to work out

staff were friendly and helpful and the bar did great cocktails

staff were very accommodating with an early check in as we were attending a wedding near by.

the wifi frequently logged you off

everything was perfect. comfortable big room, excellent breakfast. great wifi.

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

rooms very warm. no room service. the bell

clean comfortable room close to belfast city centre even managed to get an early check in at no extra

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

helpful staff didn't charge for breakfast.

veral times) for room service

even if you pay for early check in, you won't be in your room untill atleast 13

also no wifi in room

location was superb nice bar for end of night drinks room was modern and spotless

had room service breakfast which was also very tasty

free wifi reception was excellent

no gym/pool

wifi is a bit erratic

the hotel is amazing,evening dining in the restaurant was top class and breakfast was very generous and delicious

due to the pandemic dinner and breakfast was via a take to room service

you have to pay 12 pounds per day for wifi and service isn t great

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out so i could carry on working in my room

excellent. the gym is a great amenity.

the wifi wouldn t connect to any of our devices.

room service poor quality food and very little choice

at reception where fantastic and so welcoming, the bar and restaurant staff where also amazing

even though it rained a little the wifi was just brilliant in our room, my son enjoyed the youtube videos

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

a decent ethernet connection available if you know where to look, so i did not have to use the wifi connection at all

was extra big and it was very peaceful the food in the bar was excellent and good value

lovely stay! bed was amazing, shower was great. the breakfast was soo nice.

the bacon at breakfast !!!

breakfast was amazing so much choice to choose from

about 6 ev charging points are available - 2 are 11kw, the others are 7kw

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

great parking despite the hotel being very busy

front desk not knowing pool closure times as different to gym

wifi was on the slower side

very friendly, rooms very clean and comfortable, great selection for breakfast and plenty car parking facilities

gym facilities were great, pool was lovely and then we got massages too

our room had lovely views of the spa garden