the pool was very nice

the staff was friendly and we loved the pool

the floor around the pool was very spiky and hurt our feet

the staff, the room, the pool and fitness room.

everything especially the pool

friendly staff, clean rooms. i loved the ev charger! i will come again.

not enough waffle makers to breakfast people

the pool/ spa was wonderful. beds are comfy. great spot for out of towners on a budget.

the breakfast

the staff and cleanliness of the hotel and rooms. breakfast was great.

front desk staff scared us by not realizing they had an ev charger

have an ev charger and it worked well and it was totally free

hotel is close to kings dominion, it has an ev charging station and we like the suite-format of the room

it was centrally located near to restaurants and had ev charging stations.

staff is great, comfortable, and has ev charging

parking was easy and they had ev charging stations--although you had to download a special app to use them

great attention from the staff. very clean! good breakfast.

the gym was very clean and smelled very good

,, for as sweet as everything was, i would think that your breakfast would be like the comfort inn on west broad

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because of the pool

pool was not open yet

the breakfast was ok. nothing great

the only negative is that the pool was not open but the pool next door was offered for use.

extremely nice stay. loved the bed and pillows! complete continental breakfast.

the breakfast was real nice.

breakfast was great and staff was very nice and accommodating. check in was quick.

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the next day’s ballgame

great staff. early check-in. yes, breakfast was good

clean, bright, excel decor, a real breakfast not coffee & midget muffin.

the room was clean and comfortable plenty of room if families are traveling with kids

parking was close to the front door on the weekdays i was there

didn t book the hilton because they were doing renovations and i thought this place would have room service

room service was exceptional, one of the best experiences ever

is no room service, i tried to call to order room service for food pick up the operator, front desk, or

no-kids hours at the pool would have been appreciated

she assisted with a much needed early check in and provided great customer service

didn t clean the room properly when i was out working left food from room service & didn t freshly make the

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting through a funeral for

the spa was booked up! that was the only issue.

offered room service

room service was prompt and delicious

great location and having an ev charger on site is a welcome advantage.

location, ev charger, parking garage, and friendly staff.

pool was cloudy and the spa was out of order

gym was closed and nothing on this site about it being closed

two negatives- coffee was below average, the gym was outdated with squeaky equipment

beautiful building and a great stay! the bar and patio were lovely!

love the coffee bar downstairs

love the decore, nice little bar area with fun drinks

is a beautiful hotel with a lobby and rooftop bar overlooking the city

i loved the bar and restaurant was excellent

great breakfast which includes waffles that the kids loved

gave us a menu, gave us drinks and then said the kitchen would be closing soon if we wanted to order something and then never came back to take our

also, there was no directory to the hotel in our room, no room service menu, nothing

room service and the choice of room

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

we were so pleased to learn there was an ev charger

the shuttle service was a great bonus along with the pantry which was my favorite part

no room service

the breakfast bar was great, and we loved that we could watch football at the bar

pool was the reason i picked this hotel and for relax activities with kids it was ok

the kitchenette was everything. the staff was lovely.

breakfast was great, rooms were clean, great location and all the staff were super friendly

the kitchen.

in kitchen was smelly

a nice breakfast in the morning and a place to purchase a drink on the rooftop was enjoyable

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool with a rooftop patio

steven and jason at the bar were super friendly and helpful

i was sad i didn t get to check out the pool but i will next time

didn t enforce masking in gym

still no room service yet