great amenities (hot tub, pool, steam room, sauna) (-)hot tub and pool area needs an upgrade sofa bed was very uncomfortable (-)pool was beautiful, but small with little room for lounge chairs (luckily we scored two) (-) pool is very small and your view is a concrete jungle

rooms, area, restaurants around. spa was so nice.. very cool place for families

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and there is only one chair to sit on

nice big bed, nice view from room, fantastic location and nice bar and dining

the pilates class, gym and spa were

visitors during the day and also lie on their website about certain amenities eg there is no kids club

our kids loved swimming in the heated pools after a day of skiing

great rooms, pool, spa, dining, etc

our kids enjoyed the activities on site

lobby bar service somewhat slow

staff very friendly and helpful, spa and athletic facilities great, quality breakfast buffet (not included but amazingly good

the restaurant and bar menus were very limited and extortionately priced for what was on offer

that the main lobby area has been taken over by a big central bar - not family friendly any more

the pool was open which was great to lounge peacefully

a hole in the wall sports bar open in the whole town that serves food after then, so if you have kids you pretty much have to starve

the pool, hot tub, spa restaurant

food and staff were amazing! the spa and gym were also great!

they do not have a good restaurant or room service menu. disappointed with the food selection

were hundreds of kids running around

free shuttle to resort, comfortable room, breakfast.

breakfast was great! room was nice!

breakfast every morning was chaos and we went to a cafe instead

room design, over priced, breakfast, expensive parking fee

it's always clean, and breakfast is great! price is right.

lots of ev charging stations included too

breakfast was wonderful!

i was excited about breakfast and so grateful they had some but it wasn’t very good.

nice breakfast included

there were kids in the pool, hot tub and outside area every day and evening

breakfast was just fine

breakfast left much to be desired but with covid it was understandable

grills and laundry facility

breakfast was good. room was spacious. front desk was helpful.

breakfast was great

good breakfast too

clean and great breakfast

the breakfast was absolutely fantastic

kitchen was nice since eating out can get old

customer service was excellent, the room was impeccable, the breakfast very good (one of the hot options varied per day)

to be asked to be buzzed into the gym everytime

great location, great hottub, shuttle to slopes, nice unit

regular shuttle to/from slopes was great

and outdoor areas were such a hit with the kids and adults, we ate out there most evenings

was a little mishap with the shuttle transportation after regularly scheduled hours

was under major construction no notice , no lobby, no pool, limited elevator, no restaurants, no bar, construction outside our room 715 am to 745 pm

the indoor pool and hot tub.

also should have plastic wine glasses for the pool area

the room was well decorated and king bed was comfortable. we enjoyed our pool time as well

not really, the hotel is great! maybe the pool gets busy but i believe is normal for summer.

beautiful condo with gas stone fireplace, nice kitchen, comfortable furniture, balcony

there's a great pool that i wasn't even aware of when booking and was an amazing bonus

fantastic pool / hot tub setting

the pool doesn't open until 10.

the pool & spa was excellent

we loved the pool area and the access to epic discovery

jazz festival & bar after with jazz trio

the location. the parking, shuttle people were great.

concierge. pool / spa area. room service.

the gym was good shuttle car was great mostly friendly staff

hot tub was dirty and extremely hot, along with the spa areas were turned off and after 15 minutes they didn't warm up at all

luckily the kids didn’t injury themselves, but it could be fatal for the feet

screen tv w/many channels coffee maker & refrigerator, cleanliness throughout the hotel, great bar and restaurants inside hotel (we went to annapurna, the indian/nepal restaurant and the food

kids were allowed to run up and down the hallway screaming and dogs barking up and down the hallway

there’s a large outdoor pool (closed during our visit), a small heated indoor pool, and a gym

well a group of eight kids all under twelve were running around using all the hot tubs and pool plus being loud

ice machines and room service was not responsive to our requests on a timely basis

loved the spa facilities

my kids cleaned the pool themselves with the net

only one kind of coffee at the room service , reception guy is not professional

confused on most aspects of what the hotel offers there is no service for food or beverage at the pool, we were sent out of the spa 2 hours early in error by staff this place needs some serious

room service food could have been better

was a bit slow to react to housekeeping, concierge and room service calls; but otherwise, service was very good

the entire meal was around $70, which seems a bit excessive for breakfast in bed

very close walk to vail village and lionshead and a free shuttle bus also went back and forth

the food at the restaurant is good, the hot tubs are great, the spa was amazing

loved the breakfast!

pool, hot tub, the gambit bar with music, cookies & hot drinks after skiing

with two small kids i decided to splurge and get a ski in / ski out property

one front desk person said maybe the room service wrote a tip in themselves

only prob was room service was arbitrarily cancelled for 1 morning due to lack of staff and one of the in house

liked the amenities provided in the room

quality of room service food could have been a tad better..

the pool was wonderful for our kids

we enjoyed using the pool and hot tub in the evening, and were the only ones there

good breakfast

they're so low they're for kids

pool, jacuzzi and location.

the grab-n-go breakfast has many choices

convenience, balcony, views, breakfast, coffee, parking, staff, other guests, weather, hot tub & pool

nice mini kitchen with a fridge, sink, 2 seat bar and great coffee maker

the coin operated laundry was useful

pool/hot tub experience on the small side

there was a small gym available for guests to use, and access to a larger spa was just a short walk away

we enjoyed the outdoor hot spa in the evening

the pool and gym are awesome as well

the pool was closed for repairs so my kids weren’t able to swim.

plenty of parking and great spa and pool facilities.

within walking distance and great facilities on the grounds including a heated pool, hot tub, gym and some tennis/racquet courts

just imagine doing that if you came on a ski trip with kids

heating pool

no gym.

accommodations were comfortable, shuttle to mountains and aspen town was convenient

also used the gym - great

gym equipment missing parts

more lunch and dinner food selections needed and bar open all day

room was next to the fitness centre which unfortunately was noisy

the complimentary shuttle service provided by the hotel is superb for getting around

the hotel offers a free shuttle around town as well as to the aspen ski resorts, ajax, buttermilk, highlands, and snowmass

drinks were served at the pool, but no one to routinely check to take your order; however, we were in the shoulder season

best customer service and the free shuttle was amazing

it's pretty centrally located so walking to every bar and restaurant is a breeze

breakfast sandwich was great and the service was friendly.

the proximity to the supermarket was really convenient as was the shuttle service to and from the airport

liked that the hotel provided us with shuttle to and from highlands, which is much better skiing are than at aspen ajack

free shuttles to and from the airport, around town and to aspen highlands

charge to use spa amenities is overpriced considering the services provided

almost sadly, after telling the room service people every day of the poor quality of the coffee, the last morning we went to velvet

room service

room service 24 hours a day is great

these are so simple, it s inexplicable why room service can t manage better

the kitchen was fully equipped

access to the gym, pools, cleaning services, private parking, close proximity to the center of town

great courteous staff. shuttle service to town/back to hotel is amazing when it rains

a shuttle was provided to our destinations in town

service swimming pool /spa bus transport

the nearby park and neighborhoods, the ev charger, and the heavenly bed

one elevator was out but it is only a 3 story hotel pool looked dirty

breakfast was very good also

is great, the rooms are spacious, clean and very nice with modern furniture, a sofa and a kitchenette

breakfast was wonderful, they opened early due to an early start for the soccer tournament