location, breakfast, parking, staff, cleanliness

i liked how clean the room was and kitchen was. the hotel overall was nice.

a large and has a fully functioning kitchen and large spaces

kitchen

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only lids

especially appreciated the ev charging

were not allowed to eat the breakfast buffett and did not realize it was not included in the room

the front desk lady was cool at check in, but the bar and the cook were nasty

the staff and the fact that you have affordable laundry service. and good breakfast

everyone was very nice and hospitable. breakfast in the morning was good.

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

the gym room needs a little maintenance on weight machine

the pool is average, the workout room is fantastic

from the front desk, especially joseph, to the people that ran the complimentary breakfast, to the housekeeping staff

the pool was nice, clean and warm

breakfast and laundry facilities

wish the pool would've been open.

my husband thought the breakfast was too healthy and didn't enjoy the buckwheat pancakes!

the kitchen

could have been cleaner, kitchen counter, sink, and bathroom could have been much cleaner

large suite with sofa bed, comfortable beds, clean and spacious bathroom, excellent shower, nice kitchenette

breakfast was wonderful

very nice breakfast

swimming pool could have been warmer, but that’s it.

the pool was cold and there wasn't a hot tub.

the light switches in the room didn't seem to work, i never found the lights for the kitchen

the room had a kitchenette and there were dirty dishes in the dishwasher

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be refunded no updates

breakfast was not available. very disappointing.

nice staff, decent gym and a good little snack area

breakfast awesome

were not allowed to sit in the nearly empty bar area to watch an nfl playoff game, while attending the

pool hours for adults should be extended to 9pm until 1am

good breakfast

bar restaurant staff not super welcoming

the concierge offered a private shuttle even though our destination was outside of there normal radius

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

close to 12 oaks mall staff was friendly bar and restaurant are very good

the security guard at night does an amazing job keeping kids quiet

pool area, kids splashing in the hot tub, unsupervised, food and drinks all over in pool area

love that the pool was indoors and the rooms were clean and comfortable, the breakfast was

free breakfast

door on the backside by the pool was locked so we had to walk to another entrance

room was very clean and comfortable, staff was great, and the breakfast was delicious with a lot of hot and cold options

the breakfast was fantastic

the breakfast was very good and filling

the breakfast wasn't the greatest. we would have liked better quality.

spacious room. full size kitchen was convenient and breakfast was good.

breakfast was nice

i didn’t have the breakfast but the location was perfect.

staff was excellent, room service arrived in a timely manner, the room was comfortable, spacious and

it was a lot of kids there, no microwave if i wanted to heat my food i had to go by the front desk, which is

the gym had everything i needed for a great workout

the ceiling in the pool/jacuzzi room

very clean and totally quiet room! the pool area and workout room are nice.

gym with two peloton bikes

the mini bar was restocked fairly promptly

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

things like coffee and tea in the room. better wifi without paying for premium.

wifi was absolutely terrible

comfy beds, clean, ample free parking.

renovated, great customer service, comfortable beds, and spacious parking lot

room service was practically non-existent

liked the lobby area and fitness/pool area was nice. the location was good. friendly staff.

staff was great and accomodated us on early check in and late check out

the staff was very helpful and friendly, especially the person who helped with breakfast

clean, free breakfast, nice staff

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

the breakfast was delicious and had lots of options