the kitchen is equipped with everything necessary

gym is very poor not even the basics you can find there, so if you like doing some sport you´ve

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer sheets, etc

unit has a coffee maker and laundry, but no coffee or detergent

perfect for shopping, sightseeing, subway, restaurants, etc… the building also has a nice small gym with everything you need from weights to cardio, and an outside courtyard

favorite part was definitely the gorgeous long pool and hot tub

pillow menu service cleanliness pool locker rooms

they were fast, attentive and amazing with our two kids ages 6 and 3

day it was cleaned after asking, the next day it was not even when asked we were 2 adults and 2 kids, the room had everything just for 2 as if kids are pets - no towels and another things for

the bar closed too early

pool is fantastic

e access to the top floor bar for

we relaxed at the lobby bar for a quick bite to eat and drink and we were met with this amazing human being

they were able to honor our request of an adjoining room, which our kids loved

nice lobby with garden, nice pool, sauna, laundry

breakfast and early check in

we were given a laundry card we just topped it off

very well located breakfast included laundry facilities

they allowed for a late check out

close to everything. free breakfast and laundry. i liked the gym

incredible staff from check in, to breakfast to check out

check in was easy and they gave out cookies and a toy to my kids which was so thoughtful

we got a suite with a kitchen which was perfect

the pool is warm and big

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

some gym equipment required a peleton login to use

great location, staff, laundry room for guests, they made usa feel like home

the front desk staff was very friendly and accommodating, and the gym was functional

the gym was well equipped with good spaces to exercise the roof terrace was a pleasant and much needed

a gym without a sauna and steam room for the price would exceed the expectations.

nothing really except poolside bar shut for the day when it was a bit cloudy

the location and the room service

used the gym and there was a good range of equipment in there to use and it was nice and clean

the outdoor pool and the gym facilities

the bar was convenient and had a good ambiance

the room was very comfortable and room service was always there to clean and replace things

if i had to pick on one thing, it would be wifi speeds, but it is enough to do video streaming for 2

i was sick and they allowed me to have a late check out which i really appreciate

good location , very friendly staff especially the cleaning and kitchen staff

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient (+) laundry room (+)room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free coffee and ice for beverage always ready (+) coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine (+) convenient laundry in hotel, snack bar in foyer and iron and ironing board in room (+) there is a guest laundry room (+)free breakfast, wifi and it is secured, laundry available, interconnecting rooms (+) the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins (+)seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests use (-)feel i was given one of the less desirable rooms on my late check in, i was right next to the laundry and elevator, which meant a little noisy (+) the on-site laundry a god send

i really liked that early check in and late check out was complimentary

pool downstairs was under renovation so the top floor pool was open to kids and the lounge was

central location gym and swimming pool facilities.

early check in was nice and easy

laundry facilities needed to be paid for, which i thought would be included in my stay

the bar area it was extremely difficult to get service even though we were buying champagne by the

hotel is magnificent: location is great super clean room service is amazing food is delicious good value for money rooms are very comfortable staff is

accommodation with a great corner room and view of the cn tower, room service was quick

staffcwere amazing especially kristina in the bar and the directir of security.

poor breakfast, not very flexible very noisy front desk

i loved the essential oils pods you could insert in your shower for a spa feel

had promised our son, after an early start and a transatlantic flight, room service and a movie

breakfast was very nice and we truly enjoyed our stay

everything was great except for the room service

18th floor lounge and pool

the hotel staff were very nice and gave us early check in, which was amazing!

the room was spacious and the kids loved the pool

delicious meals from room service

early check in and upgrade to king bed when i told the clerk it was my first stay

of check-in helpful staff location decor of lobby and room delicious breakfast swimmer friendly pool

the room was very excellent and the breakfast was really good..

gym & food

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

helpful complimentary late check out until 3pm

room size, staff initially did not want to allow for late check out so bad attitude

room service to enter due to my privacy sign being on the door -comfy bed - large terrace -great gym -we were able to still order food from the restaurant despite being in the bar/lounge area;

the cafe n the bar epoch had good quality

nice gym

i had room service and the food was just fine.

free fruit at night along with our room service

many excellent restaurants near by and the very cool library bar at the fairmont

very clean and classy. beds were extremely comfortable and loved the mini bar and robes!

wifi was slow and the tv remote needed new batteries

rly check in, late check out)

30am) and they had room service come to the room to pick up the food to heat it up for me

design details and aesthetics, late check out option, downtown location

wifi strength excellent in some areas of hotel, absent in others...

the attached bar was our favorite

there wasn't any dinning options other than room service.

ve not tested it)

the room, lounges, breakfast & every little detail was considered

rooms are beautiful. gym is good.

the hotel is very fancy and the extras like free mini bar snacks and drinks i really appreciated

breakfast area could be improved, and the service, while friendly, was not always at the

breakfast room is a bit small and lacks windows so you can be a bit too close to other guests

had ev chargers in parking garage but they're verrrry slow chargers

very high standard of cleanliness and nice pool

everything was amazing! i especially loved the pool! can’t wait to come back.

fee could be included (it was extra), would be nice if there were some shops and stores for kids nearby

to covid, trying to book for the swimming pool was not ideal, as we were unable to get a time for us

the gym was decent with various machines available to use as expected

it is very large with lots of space in rooms, dining rooms, gyms and the pool

friendly staff, free wifi, excellent

om service) was excellent

room service was great

rooftop and the gym were great

stunning view from top floor with a pool

the hotel was beautiful. the rooftop bar was wonderful.

the manager in charge of guest experience visited the rooftop pool and selected people to engage with, i assume based on looks

spacious rooms, excellent restaurants, bar & rooftop pool excellent attentive & welcoming staff

we spend some time at the gym and pool and we really like both

clean and very nice rooms. gym is great too!

of vegan places for breakfast brunch within 15-20 minute walk (bloomers bakery, bunners, fresh kitchen + juice

clean room, location, and well-maintained facilities, including a surprisingly well organized gym, exceeded my expectations

they were able to give us an early check in and had a staff member show us around our room and explain some of the room features

fantastic roof top pool and bar area

we had booked it close to the rogers centre as wanted a short walk for kids after the game

better gym facilities

wifi was extremely slow - almost impossible to run conference call

the roof top pool was great, the kids swam and we had a couple of drinks

suite, not fancy, but living room, kitchen, bedroom, bathroom, all very clean

location, staff, living room/kitchen plus bedroom

a few more pots and pans in the kitchen

quiet rooms, lovely bed, easy shower, kind staff, swimming pool and exercise facilities.

i guess i have to say 14$ a day for high speed wifi is very 2000s

pool, spa, rooftop area very convenient

spa was good value and great service

ordered room service breakfast, paid for a pot a coffee and did not receive it

the salt pool is relaxing and open 24hrs to guests

the room service food was not great

the breakfast was good

information on the breakfast, other patrons were very loud outside our room both late into the morning (think 4:00am)

really liked the breakfast drink options, wish there omelette options but it was overall very

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

terrible breakfast and overpriced

very nice pool, though a jacuzzi would have been nice too

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

ps - there were also a sparkling water in the gym

you have to ask room service to bring you water

friendly and accommodating staff, amenities like the pool, breakfast was excellent

the staff were lovely and the room service was incredible.

comfortable, clean, friendly staff, good restaurants, beautiful spa, wonderful pool area

the hotel bar was a lot of fun on saturday evening

the gym is impressive and fully equipped

staff are so helpful and friendly rooms really comfortable room service excellent

the steam baths are appreciated and the small pool is welcome

the gym equipment was not as expected.

only downside is the pool was closed for renovations but they did upgrade us to a luxury room so it made up for

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

service was inattentive and stuffy room service made several errors

the rooftop pool and the gym were the icing on the cake

full gym facilities and many family activities

toiletries that refill as opposed to travel sizes and a bit more options on room service menu for kids

hotel are fantastic, playbook commons was a fantastic experience, and the view from the valerie bar was stunning

the rooftop pool and the gym were the icing on the cake

the room was comfortable and very clean with a spa bath

excellent service in the bar and room service

beautiful location, stately rooms, free parking

i loved the quiet location and cozy vibe. also, i loved early check in. so relaxing !

had a great experience at the spa also