enjoyed the location of my room and the breakfast selection

the hallway walls was dirty and it was dirty laundry on the floor in

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff timeoff — do they ran out of clean towels/washcloths

the pillows were way too small and not comfortable for myself or my kids

bugs made my kids uncomfortable

stay was great. breakfast needs more options.

the pool table was a great treat for my husband

breakfast was excellent, and the location was perfect.

the pool was really warm & perfect water inches for my children

the hotel was clean the staff was sweet the pool and jacuzzi was amazing breakfast was on

r stay was awesome..breakfast was good..would stay there again..

breakfast is too plain

breakfast was delicious

beds were super comfortable, the breakfast in the morning, everything about the hotel was great

the breakfast really sucks..

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

the bar area was closed.

nice gym, bar located on site and lots of lounge space

the gym was great (clean and w/ great equipment)

accomadated a late check out on short notice and housekeeping organized our toiletries on the sink and gave me a

bike in the hotel gym required a minor tightening

distance from casino and family

clean, well located, big rooms, good breakfast, great gym

the gym was awesome

only need for an uber or vehicle is visiting the casino

enjoyed the option of the room service

they also gave me fred cookies and milk when i ordered them from room service

problem with wifi and computer anti virus prevented emails being sent

the view the. staff bar pool ferris wheel outlets

never see like this hotel from reseption and restaurant 00000 nating we ordered for for my kids almost 2 hour i never seen

private. peaceful. delicious breakfast selection. courteous staff

stayed in a two-bedroom suite which was very spacious in the living room and kitchen

solid place wish the pool was open but i understand it was per safety because of the pandemic

normal breakfast

breakfast was not available

there were'nt enough clean towels in the pool area.

iced between 14-30)

the 75 dollar hold on my card for incidentals in the room when in fact the mini bar was entirely empty, seems a little sketchy to me

spa tub was falling apart maintenance stated he could only help but so much due to him leaving for

no breakfast served because of covid. no room service.

i enjoyed one breakfast and one dinner in the king and rye and they were delicious

breakfast is an amazing value, the full range of options at an actual restaurant, not the usual

the breakfast at jackson 20 was one of the most delicious meals we had all week

spa king room was perfect.

no bar after 10:00 pm

friendly staff, clean, and no pet fee

gym small but good

size is great, has a fridge and separate bar sink

the shuttle to airport and airport metro was very much appreciated

free shuttle to the airport and metro

that they had ev chargers in their garage

for wifi and only being able to connect 3 devices, each teenager comes with at least two, ha

was closed, the restaurant was closed, no mini fridge in room, limited tv channels, wifi not free- isnt that a standard by now

staff was friendly, the starbucks and bar in the lobby was great for early mornings and late night chats and the king room suite was

breakfast was excellent although pricey

the bar service wasn't good at all to me and my husband

everything perfect place. perfect for families. the bar is great and lots of privacy.

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the front desk to get disposable items

the pool area was not very friendly too many children

nice gym if all things worked

did not have breakfast.

shuttle and clean room

they didn't have bathrobes. no room service due to covid

the gym could use a few nautilus machines - chest, back, arms, legs, just the basics would be better

bonus shuttle service running to the best areas of alexandria

i m not sure if they really have room service as advertised because there was no menu or info provided on that at the front desk

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent, free of

the rooftop bar was spectacular

room service, bar closed early)

bar and restaurant staff were also friendly, funny, and on point

laundry facilities is helpful when going away for extended vacation

did not like that the pool was indoors as we wanted a day to relax in the sun.

pool was super cold, my kids still went in but i couldn't

even on week days, specially when you are not travelling for work and if you want to hit the gym before breakfast

the pool the quite

rooftop bar has beatiful view and good cocktails

returning from tuesday's national's game, we went to the lobby bar, hoping to get a drink

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by someone at the desk

pool is so small i can not understand why such a huge hotel had such a kiddie pool, really don’t

thank goodness for the pool

swimming pool

breakfast was like non other

i also loved the swimming pool

the snack bar in the lobby

staff, including the front desk, the shuttle drivers, housekeeping and restaurant servers, were professional, friendly, and willing to

staff was not friendly and room service was very rude.

location courtesy shuttle service.

room service

pool area was great.

and the pool is the best

the room was nice and the pool area was lovely

late time to get serviced plus no one was at the pool to serve people

food in restaurant, no complimentary gift for special occasion, no slippers, slow room service