the pool room was too hot.

breakfast was excellent,saved us time we didn’t have to go out in foul weather.there

the pool was great! the breakfast was a good variety of food and very good.

breakfast was very good,and the place was clean and all the food was hot, and that's very important

breakfast was good

low price, ev charging on site, convenient to highway

the atmosphere at the bar is fun

very much a 4 star hotel with a nice bar restaurant.

no staff at front desk ever no security no room service low water pressure

possibly you should offer adult guests a free drink at your bar to get people into your bar / lounge area

swimming pool could have been a bit bigger and a jacuzzi would have been nice :)

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator/freezer

staff very friendly. very clean. pool and gym a+

cleanliness, heated pool

breakfast could use improvement

bar and food 24 hours

breakfast was good

pool was cold, so we only used the hot tub.

of our needs, specifically when the times of our event changed they immediately worked to get us early check

tv at the bar to small.

xl suite that consists: 1 king room with 2 queen room with living quarters and pull out couch w/ kitchenette and two full bath

), proximity to casino, and

kitchenette is excellent

better access to the laundry facilities. had to wait a while to use the washer and dryer.

large room, very comfortable, high ceiling, excellent breakfast

dining on site. ev charging

the gym doesn't have much equipment.

good sized indoor pool

i was hoping to entertain several of my employees after we checked in but found out the bar and food would not open till 5pm

rules for the gym were to make sure there were no more than 3 people at a time using it and to limit the time to

great pool

we would have enjoyed the nice pool, but didn't have swimwear with us

kids loved the variety for breakfast, it was easy for them to select something

and the best was the breakfast the next morning, my kids loved the fresh waffles

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

breakfast wasnt available like they said

of the breakfast offering had lots of sugar

loved the location to the rivers casino, and proctors

the hot tub and the complimentary breakfast

amazing breakfast buffet included, so many options and a very large dining area

was wonderful and the kids absolutely loved the heated pool and hot tub

fitness center and pool/hot tub were clean and in good shape

had a fabulous breakfast!!

the hotel also offered free laundry services which was an even greater perk

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an uneven load in a nearby room

clean allowed us late check out which helped me

the color and design of the rooms, the comfortable mattress, temperature control, quality of breakfast food, availability of snacks and drinks

proximity to albany airport, free on demand shuttle, complimentary breakfast.

gym

pool was suddenly closed on the morning of my departure and i had hoped for a swim to relax and

shuttle runs any time .. staff wonderful and room excellent ..

the breakfast was good but the eggs and sausage we're luke warm.

was great out suite was very big, bit enough for 2 adults n 4 kids

to airport was great and they had 24 hour shuttle to take us

have kleenex in the kitchen as well as the bathroom

fitness center no longer has a treadmill and the workout equipment is limited compared to a stay

the breakfast was great with many choices

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

have shuttle services but they don’t say that it’s limited to 430am to 1030pm

good breakfast, clean nice room. really like the home 2 suites.

pool n gym

hotel, incredibly friendly and helpful staff given the complexity of my booking, good gym, good room size

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

the room was fantastic and functional. the saline pool was very nice too.

breakfast, staff, shuttle was key to our experience

room with kitchen, living room with tv, separate bedroom with another tv

the hotel was quite crowded with families and children and the pool, hot tub and workout area were always being used

could not walk to track a shuttle back and forth to track

the breakfast was good--a cut above the free breakfasts at some other hotel chains

clean, friendly staff, and the gym was clean. close to my work conference.

location, gym, laundry, new property

gym for my 17-year-old son to use was appreciated

i was happy with the treadmill (one of several) in the large gym room

piles of dirty laundry in front of the bedrooms doors, in the halways

pool and jacuzzi was great and very clean

the property did not have room service, so we were forced to leave the property for dinner

check in was great. very informative. room was large n clean. free shuttle to downtown.

a large group of us took advantage of the shuttle service to go out to dinner

parking was small problem on weekend

my kids loved the pool

i have to nitpick, i'd say the gym was little small with only one elliptical and if you are looking for that spa bathroom they

i had a nice meal in the recovery grill / restaurant sports bar - my waitress was extremely thoughtful and provided excellent service

cozy amenities ans great sport bar at the ground floor - great service and food

enjoyed having a sports bar and grill on site so didn't have to leave hotel for supper

extra seating area in the suite was great to be able to relax in, front desk staff allowed for early check in, which was great after a long drive

the gym was closed due to covid but it was understandable

pool area there were kids by themselves super loud and were jumping in my little ones didn't like it there were also

we stayed here last month with our kids and had a great time so thought we would go back just us

the kids meals came with a cookie for dessert when i asked the waitress to bring the kids desserts she

the room service was awesome

also they said the mini bar was complimentary but there was nothing in it except water, coconut water and chips and 1

comfort, luxe appointments, heated bathroom floors, huge room, great mini bar with 1st round on the hotel, nice automated touches in the room

room and building - restoration well-done gorgeous bathroom full size spa quality bath products delicious snacks friendly and professional

the hotel bar is really lively with very good cocktails

parking was great

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

my kids like the breakfast.

some hair in the bathroom and a full bar of soap in the shower (as in someone was showering in the room but not sleeping in it) small (+)clean and comfortable. staff was very friendly. restaurant and bar was open. (-)little bar closed at 10(!) (-)it would have been to get a drink in the evening but the bar upend only opens in the morning we were told (+)beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were (+)free breakfast, free appetizers.2 free drink cards. loved the bar, and the bar staff. (+)great except there was no alcohol at bar when we arrived.

especially good for parents visiting their kids at suny, since the hotel is right in front of the campus

friendly staff. hot tub. late check out.

starbucks coffee in the lobby laundry room

there was an rea where you could do laundry which was perfect for a long visit

however food was not replenished enough in second hour and no plates available available laundry facilities a big plus modern decor and

suitcases, the bed was comfortable, it was quiet, the shower pressure was good, and they have two ev chargers in the parking lot

loved the ev charging station :)

pet friendly, complimentary ev charging, good breakfast variety.

the people above us. they had kids and ran around.

art and design lovely pool area